Overview

Verwood Hotel & Serviced Residence
Top City Hotel

Jalan Raya Kupang Indah Surabaya 60189, Surabaya 60189, Indonesia
+62 317 328 738

AED 118+

Overall guest ratings

8.2/10 Excellent
Based on 1,325 reviews

Review highlights

  • 8.5
  • 8.4
  • 6.2
  • 5.6

Good to know

  • Friendly atmosphere
  • Clean hotel facilities

Nearby

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    About

    In the heart of Surabaya’s business district, Verwood Hotel and Serviced Residence offers modern comfort in its air-conditioned rooms. It houses an outdoor pool, gym and a spa. Free Wi-Fi is accessible in all areas. Verwood Hotel and Serviced Residence is located a 5-minute drive from Golden City Mall and Bukit Darmo Golf Club. Surabaya Zoo and Juanda International Airport are both a 20-minute drive away from the property. Airport transfers can be arranged at a charge. Luxurious and air-conditioned, all rooms come with a seating area, flat-screen satellite TV and a fridge. Views of the city and the pool can be enjoyed from each room. En suite bathrooms are equipped with shower facilities and toiletries. Guests can rent cars to explore the area, or make travel arrangements at the tour desk. The hotel also has a tennis court and billiards facilities for guests’ entertainment. Luggage storage and safety deposit boxes are available at the 24-hour front desk. Cafe Terakota serves a selection of local and continental delights, while a variety of drinks and entertainments are on offer at Piramid Bar. Guests can also enjoy meals in the comfort of their rooms.

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    Verwood Hotel & Serviced Residence

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Complimentary breakfast
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Free long-term parking
    • Playground
    • Pool table
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Winery
    • Outdoor tennis
    • Facilities for disabled guests
    • Linens
    • Towels
    • Soap and shampoo provided
    • Beauty salon
    • Steam room
    • Washer/dryer available in-room
    • Terrace/Patio
    • Free babysitting/child care services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 1,325 reviews
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.4 "Location is great."
      10.0 "Easily accessible by car, said 100%."
    • 8.0 "Breakfast is good."
    • 7.8 "High comfort."
      8.1 "81% thought rooms were spacious."
      8.9 "89% said the beds were comfortable."
      7.3 "73% thought it was pleasantly quiet."
    • 6.8 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 6.2 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 5.6 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.8 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 3.6 "Pool is below average."
      1.5 "Dirty pool, said 85%."
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    Overall rating

    7.8 Good
    Based on 79 reviews
    • 7.7 "Good breakfast."
    • 6.0 "Rooms are ok."

    Overall rating

    6.9 Good
    Based on 198 reviews
    • 8.7 "Great service."
    • 8.6 "Location is great."
    • 6.8 "Average cleanliness."
      7.0 "70% said rooms were clean."
    • 6.4 "Rooms are ok."
      7.0 "70% said rooms were clean."
    • 4.7 "Vibe wasn't good."

    Overall rating

    7.7 Good
    Based on 728 reviews
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 8.3 "Breakfast is good."
    • 8.3 "Good value."
    • 7.8 "Tasty food."
    • 6.4 "Rooms are ok."
    • 4.9 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 318 reviews
    • 8.4 "Great service."
    • 8.1 "Location is great."
    • 8.0 "Breakfast is good."
    • 7.9 "High value."
    • 7.8 "High comfort."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.2 "Average cleanliness."
    • 5.7 "Rooms are ok."
    • 4.3 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly atmosphere"
    "Clean hotel facilities"
    data provided by TrustYou
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