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Somerset Surabaya Hotel
Top City Hotel

Jalan Raya Kupang Indah Surabaya 60189, Surabaya 60189, Indonesia
+62 317 328 738

AED 145+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

8.2/10 Excellent
Based on 937 reviews

Review highlights

  • 8.7
  • 8.4
  • 7.3
  • 5.4

Good to know

  • Clean rooms
  • Clean hotel facilities

Nearby

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    About

    Located in Surabaya, Somerset Surabaya Serviced Residence is close to Ciputra World Mall and Surabaya Town Square. This 4-star aparthotel is within close proximity of Supermall Pakuwon Indah and Surabaya Zoo.

    Rooms

    Make yourself at home in one of the 171 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.

    Amenities

    Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a health club and an outdoor pool. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Satisfy your appetite at the aparthotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this aparthotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Child pool
    • Beauty salon
    • Kitchen/Kitchenette
    • Pets not allowed
    • Steam room
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 937 reviews
    • 8.7 "Great service."
    • 8.4 "Location is great."
    • 7.3 "Good cleanliness."
    • 7.3 "Internet works."
    • 7.2 "Good breakfast."
    • 5.4 "Vibe was decent."
    • 3.5 "Pool is below average."
    View all review categories

    Overall rating

    7.9 Good
    Based on 84 reviews
    • 8.7 "Great service."
    • 7.2 "Good breakfast."
    • 7.0 "Tasty food."
    • 6.9 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."

    Overall rating

    6.8 Good
    Based on 131 reviews
    • 8.9 "Great service."
    • 8.7 "Location is great."
    • 7.2 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 6.3 "Rooms are ok."
    • 5.3 "Vibe was decent."

    Overall rating

    7.6 Good
    Based on 543 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.2 "Location is great."
      10.0 "Easily accessible by car, said 100%."
    • 7.8 "Tasty food."
    • 7.6 "Good breakfast."
    • 6.3 "Rooms are ok."
    • 5.5 "Vibe was decent."

    Overall rating

    7.6 Good
    Based on 178 reviews
    • 8.5 "Location is great."
    • 8.4 "Great service."
      7.7 "77% said the reception staff was great."
    • 7.4 "Tasty food."
    • 7.0 "High value."
    • 7.0 "Good cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.8 "Breakfast is mediocre."
    • 6.6 "Average comfort."
    • 5.8 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Clean hotel facilities"
    data provided by TrustYou

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