Overview

Prime Royal Hotel

Jalan Kranggan 103-105, Surabaya 60251, Indonesia
+62 315 355 155

AED 63+

Overall guest ratings

7.7/10 Good
Based on 511 reviews

Review highlights

  • 8.5
  • 7.2
  • 4.3
  • 3.9

Good to know

  • Friendly service

Nearby

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    About

    Prime Royal Boutique Hotel is a great choice for a stay in Surabaya. Guests can take a dip in the outdoor pool or grab a bite to eat at Pasena, which serves breakfast, lunch, and dinner. A bar/lounge and a children's pool are offered, and rooms get the details right with bathrobes and slippers.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Child pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Coffee shop
    • Safe
    • Airport shuttle
    • Fitness centre
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Meeting/Banquet facilities
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Pets not allowed
    • Free parking
    • Storage available
    • Free valet parking
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    Based on 511 reviews
    • 8.5 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 7.0 "Good location."
    • 4.3 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      0.6 "94% complained about the bathroom."
      0.6 "94% said the bathroom was dirty."
      0.5 "For 95%, the rooms looked old."
    • 3.9 "Not very clean."
      3.5 "65% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      2.5 "Dirty pool, said 75%."
    • 3.8 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.5 "Disappointing food."
    • 3.0 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 511 reviews
    • 7.3 "Good service."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou
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    Map

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