Overview

Swissotel Merchant Court, Singapore
Best Sightseeing

20 Merchant Road, Singapore 058281, Singapore
+65 6337 2288

AED 581+

Overall guest ratings

8.7/10 Excellent
Based on 4,552 reviews

Review highlights

  • 9.8
  • 8.9
  • 8.7
  • 6.8

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    Swissotel Merchant Court, Singapore is a luxury hotel ideally located by Clarke Quay, within walking distance of the financial hub of Raffles Place, and close to major places of interest including Orchard Road, Chinatown, and the numerous bars and restaurants on the famous Clarke Quay and Boat Quay. The 476 beautifully appointed guest rooms and suites all offer free Wi-Fi and cater to the needs of the most discerning travelers, featuring state-of-the-art technology and exclusive amenities.

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    Fairmont

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Child pool
    • Tennis
    • Coffee shop
    • Steam room
    • Facilities for disabled guests
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 4,552 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "Easily accessible by car, said 94%."
      9.8 "City centre within easy reach, said 98%."
      7.3 "Great parking, according to 73%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
      8.8 "Housekeeping was great, according to 88%."
      8.8 "88% were happy with the room service."
      7.5 "75% found the restaurant service to be one of the best."
      9.2 "92% were impressed by the laundry service."
      8.2 "82% said the recreation staff was great."
    • 8.7 "Pool is good."
      9.5 "Clean pool, said 95%."
    • 8.4 "Generally very clean."
      8.4 "84% said rooms were clean."
      7.6 "76% thought it was clean."
      9.5 "Clean pool, said 95%."
    • 8.0 "Very good internet connection."
      7.1 "71% said the wifi quality was great."
    • 6.8 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.2 "For 52%, maintenance was acceptable."
      6.6 "Only 66% said the rooms were modern."
      5.5 "Cleanliness of the bathroom was average, said 55%."
      5.6 "56% thought the bathroom was big enough."
    • 5.6 "Average value."
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    Overall rating

    8.9 Excellent
    Based on 2,048 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% said the concierge service was amazing."
    • 8.7 "Pool is good."
    • 7.6 "Internet works."
    • 6.9 "Rooms are ok."
      5.5 "For 55%, maintenance was acceptable."
      6.5 "Only 65% said the rooms were modern."
      5.4 "54% thought the bathroom was big enough."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 6.9 "Breakfast is mediocre."
    • 6.6 "Food is average."
    • 5.3 "Average value."
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    Overall rating

    8.7 Excellent
    Based on 1,593 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "Easily accessible by car, said 95%."
      9.9 "City centre within easy reach, said 99%."
    • 9.0 "Excellent pool."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.8 "Housekeeping was great, according to 88%."
      9.8 "98% said the concierge service was amazing."
    • 8.2 "Very good internet connection."
      7.4 "74% said the wifi quality was great."
      9.6 "96% thought it was a great value."
    • 7.8 "Good breakfast."
    • 6.3 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.0 "Only 60% said rooms were big enough."
      7.0 "70% thought the view was good."
      5.4 "For 54%, maintenance was acceptable."
      6.9 "Only 69% said the rooms were modern."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 5.7 "Average value."
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    Overall rating

    8.2 Excellent
    Based on 136 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.4 "Generally very clean."
      8.4 "84% said rooms were clean."
    • 7.4 "Good breakfast."
    • 6.6 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.5 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
    • 5.7 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
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    Overall rating

    8.6 Excellent
    Based on 773 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.8 "98% said the concierge service was amazing."
    • 8.6 "Pool is good."
    • 7.9 "Internet works."
    • 7.7 "Wellness & sports facilities were pleasant enough."
      9.1 "top-notch fitness area, thought 91%."
    • 6.7 "Average amenities."
      6.8 "68% thought the building was acceptable."
      5.8 "58% considered the lobby entrance to be so-so."
    • 6.6 "Rooms are ok."
      6.8 "68% said the view was so-so."
      6.2 "Only 62% said the rooms were modern."
      5.3 "For 53%, maintenance was acceptable."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 5.3 "Average value."
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    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

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