4 stars
Smiling Hotel
National Road No. 6, Chong Kaosou Village, Siem Reap, Cambodia
Siem Reap, Cambodia
See location+855 6376 3838Photos of Smiling Hotel
Overview
Family-friendly hotel with 2 restaurants connected to the convention center in Siem Reap This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. Smiling Hotel offers 236 air-conditioned accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and first-run movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center. Children under 11 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Smiling Hotel
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
General
- Executive lounge access
- Family rooms
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Landmark view
- Lockers
- Mountain view
- Pool view
- Storage available
- Quiet street view
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Shared kitchen
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
- Dining table
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Raised toilet
- Shared bathroom
- Shared toilet
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pyjamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
- Upper floors accessible by stairs
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Saltwater pool
- Massage
- Pool bar
- Sauna
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Pool cover
- Baby safety gates
- Swimming pool toys
- Children's high chair
Things to do
- Gift shop
- Bicycle hire
- Golf
- Cycling
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Fold-up bed
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Smiling Hotel
7.1
Good
61 verified ratings
Wonderful
24
Very good
4
Good
17
Okay
2
Fair
5
Mediocre
5
Poor
4
Summary of reviews
Guests say
Guests appreciated the great service and location of the hotel, with many praising the staff's kindness and helpfulness. However, there were several complaints regarding room conditions, such as noise levels, cleanliness issues, and inadequate facilities. The breakfast variety was also noted as lacking, and some guests felt that the hotel did not meet their expectations for a four-star establishment.AI-generated from customer reviews
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Location
National Road No. 6, Chong Kaosou Village, Siem Reap
What's nearby
- Siem Reap City Centre1.7 km
- Pub Street2.7 km
- Artisans Angkor3 km
- Cambodian Cultural Village5.5 km
- Angkor Wat6 km
- Prasat Kravan7.1 km
- Angkor Archaeological Park7.1 km
- Banteay Kdei8.1 km
- Ta Prohm8.5 km
- Bayon9.4 km
- Angkor Thom9.4 km
- Pre Rup9.6 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Smiling Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Smiling Hotel
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See most recommended stays in Siem ReapGood to know
Value for money | 7.0 |
|---|---|
Distance to city centre | 2.7 km |
Nearest airport | Siem Reap–Angkor Intl |
Distance to airport | 37.0 km |