Overview

Novotel Shenzhen Watergate

1019 Shennan Zhong Road, Shenzhen 518031, China
+86 755 8213 7999

AED 244+

Overall guest ratings

8.2/10 Excellent
Based on 2,863 reviews

Review highlights

  • 9.2
  • 8.5
  • 7.7
  • 1.9

Good to know

  • Clean rooms
  • Friendly service
  • Friendly atmosphere
  • Good accessibility by car

Nearby

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    About

    Novotel Shenzhen Watergate is an ideal destination for guests travelling on business to the port city of Shenzhen, home of the first Special Economic Zone in China, located in the financial district on Shennan Zhong Road. 140 spacious rooms with free wifi access, along with conference facilities for up to 100 people in a theater-style arrangement, plus restaurant, bar, outdoor pool, gymnasium & parking

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Laundry service
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Safe
    • Free parking
    • Coffee shop
    • Terrace/Patio
    • Concierge service
    • Meeting/Banquet facilities
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Free Internet
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 2,863 reviews
    • 9.2 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      8.5 "Near to public transport, according to 85%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      8.6 "City centre within easy reach, said 86%."
    • 8.5 "Food is delicious."
      7.1 "71% were happy with the price."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.5 "Management was excellent, said 75%."
    • 6.6 "Breakfast is mediocre."
      5.4 "Breakfast prices were ok, according to 54%."
    • 5.9 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      5.3 "Beds were acceptable for 53%."
      6.5 "Cleanliness of the bathroom was average, said 65%."
      6.8 "68% said the view was so-so."
    • 1.9 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    • 1.4 "Disappointing wellness & sports facilities."
      0.8 "92% didn't like the fitness area."
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    Overall rating

    7.9 Good
    Based on 543 reviews
    • 8.7 "Food is delicious."
    • 8.5 "Location is great."
      9.4 "Easily accessible by car, said 94%."
      8.5 "Near to public transport, according to 85%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      5.5 "Only 55% said rooms were big enough."

    Overall rating

    8.4 Excellent
    Based on 429 reviews
    • 8.9 "Location is great."
      9.6 "Easily accessible by car, said 96%."
      8.4 "Near to public transport, according to 84%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Food is delicious."
    • 7.6 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.5 "High value."
    • 6.9 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
    • 1.6 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 1,402 reviews
    • 9.5 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Food is delicious."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
      7.4 "Management was excellent, said 74%."
    • 7.7 "High value."
    • 6.8 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 4.7 "Not very comfortable."
      4.7 "53% said rooms were small."
      2.2 "Air conditioning was criticized by 78%."
    • 2.2 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 486 reviews
    • 9.1 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      8.3 "Near to public transport, according to 83%."
      10.0 "100% liked the proximity to shopping."
    • 7.2 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.2 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      5.6 "Only 56% said rooms were big enough."
    • 6.0 "Breakfast is mediocre."
    • 5.4 "Average comfort."
      5.4 "Beds were acceptable for 54%."
      5.6 "Only 56% said rooms were big enough."
      5.5 "For only 55%, the noise level was all right."
    • 3.4 "Pool is below average."
    • 1.6 "Disappointing wellness & sports facilities."
      0.8 "92% didn't like the fitness area."
    • 1.6 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Friendly atmosphere"
    "Good accessibility by car"
    data provided by TrustYou
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