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The hotel is very eclectic, the location was great, the staff were wonderful and welcoming, our room was large, the bed was comfortable. The towels were small and we would have liked a full-length mirror in our room.
Staff is very friendly, a nice local hotel near the old city section, but several streets up from the main road so it is quiet. Excellent breakfast. Hotel arranged for driver to meet us at the airport, we arranged a trip to Mostar and Blagjac with the same driver, Adis. Walked to the areas we wanted to see. We will return to Sarajevo and would certainly stay here. Note, see the vizier's blanket displayed in the lobby and ask about it's history - approximately 300 years old. We thoroughly enjoyed our stay and this is a great local hotel. Please be aware that Sarajevo is hilly and the walk down to the Old city, while only a few blocks, has some stairs. This is not a dislike, just an observation.
They were huge rooms with lovely helpful staff who could speak English. The location was ok, close enough to walk to most places and breakfast was good.
The bedroom was unique and quite stunning - extremely spacious, well presented/ furnished, with a wonderful balcony having goods views of the surrounding areas. The breakfast was excellent - fresh, plentiful, with first class service by attentive staff. It was a great pity, and a strange contradiction, that the bathroom did not match the opulence of the bedroom. The bath was small, the over bath shower oscillated between hot and cool from the instant heater, and the toilet was loose and badly located. I would strongly recommend a complete refit/ enlargement of the bathroom in order to justify the room rate, and to do justice to the wonderful bedroom.
Stuff and unique design. Hot water is not constant.
Great family run boutique hotel. On arrival the owners greeted us with a nice warm welcome. Tastefully decorated, very spacious apartment which was well equipped. Friendly helpful staff. Easy walking distance into the old town. Expensive, but good value for money. Everything was of a very high standard.
the staff was very hot and is meant seriously and stay in the room decor was nice too
space in apartment. Use of internet/wifi. Excellent breakfast. parking. Close to centre. Charm and originality. Building site next door.
Wonderfull Hotel... Nothing
The hotel is modern and cosy, the position is very close to any city attraction. It is also perfect for business meetings in town. The breakfast is pretty poor, but the food looked fresh
The Hotel was great, but the staff was outstanding, they were extremely helpful, kind and educated. We hope to return someday. Note: 10+
Very comfortable rooms. Friendly staff. Excellent value for money.
I stayed at the City Boutique Hotel betwen 12-14 of Feb 2010, it is very rare that a hotel ticks all the boxes at a very reasonable price (they have a special discount of 50% during weekends). I had earlier read other reviews about this hotel that were generally very good apart from a couple of them who called the breakfast poor. To be honest it did not seem poor to me in any sense at all - it had all the food and fruit you would expect for breakfast from a 4 star hotel and as fresh as it comes. The rooms were very very comfy, spottless clean and the staff was very nice and helpfull...it gets ten of ten for me and i highly reccommend it.
The staff is very friendly and helpful.
everything ı liked ; the staff amazing ; helpful all time
The hotel is just in the city center and easy to reach from airport by taxi. The staff are very kind and helpful. Our room was not very big, yet it was clean and comfortable.
great location, good size room, nice breakfast, very friendly staff... This hotel exceeded my expectations. Room was a bit hot, and AC did not help.
Great location and very friendly, helpful staff.
Friendly staff and comfortable rooms There was no food outside of breakfast
Nice people, nice staff, nice city, nice room, nice location etc.
I liked the staff and the room. The equipment was new and of good quality. The views from the windows were good and the beds were very comfortable. The food was good. No lift from reception to room (we are 75 and 76 and not strong. The booking had not been made, they said, so we started in a high up room which was not satisfactory. They did move us when a lower room became available but they charged us for both rooms.
It was in a great location and the views from the room were amazing. the room was very very small and there was no private parking although it is advertised on this website as having private parking. It is marketed as a luxury hotel - but I would say it is mid-range.
Amazing view, two of the walls were made of glass ... Amazing day and night views. Dirty carpets on the stairs :)
Hotel is center
Location, view from the terrace, bed very comfortable, very reactive receptionist, nice room.... Breakfast could have offered more choice, no curtain or white curtain to avoid the daylight early in the morning
Nice staff, friendly people, absolutely amazing view from the breakfast room, great/central location and closeness to the shopping area and last but not least---comfortable bed :-) No complains, what-so-ever...however, no elevator past Floor 9 to the top(I believe 12th floor). Good exercise :-)
Very gentle staff.
Excellent location at the end of the pedestrian area. Excellent views from the rooms and the bar. Fair enough pricing.
Excellence in location, city views, comfort/room and staff Only soft drinks available in mini bar and restaurant
location, comfort of the beds inadequate hair dryer
Very friendly staff, good location, additional hotel offer (swimming pool, sauna, fitness)
friendly personnel. not kept there promiss to repair some things
We liked the big, comfortable bed with the many pillows, also the friendlyness of your staff
Design, location are excellent! Can't find a hotel this small whit such an excellent pool and spa!
Wonderful location and staff. We stayed in a larger room which had a porch with a very nice view. Bathroom sink and shower are poorly designed (sink is way too high and water goes everywhere from the shower), but pretty.
Wonderful and safe hotel in the heart of Sarajevo. No other hotel is so central! The pool, sauna, and GYM are totally free for guests! Also restaurant is extremely good and totally unexpensive. Is extremely important to book a central hotel like this: Sarajevo is a bit dangerous in the neighbours and you'll feel unsafe in small streets without people. Think seriously about it!
Everything was fabulous....room, spa, gym, pool, staff! They aren't great on small details eg. bed not made, only small towels given, breakfast doesn't follow the menu. But these do not detract from the hotel being great!
rich breackfast, great pool and gym; location in the center walking part near to the muslamic neighborhood with many shops (quite cheap stuff, but great and tasty restaurants).
very nice and helpful personnel. superb location in historical center. value for money.
The hotel has a fantastic location. Rooms were appropriate for a three star hotel, clean and comfortable. Having free internet on the TV in the room was really great. Breakfast was really nice, lots of variety, although don't leave it too late, as all the good bits disappear early ! Staff were very friendly and helpful, especially when we turned up a day early by mistake and they were able to squeeze us in, still. Also they were helpful with advice on places to go, restaurants etc. The hotel was great for a three star hotel, no complaints really ! The decor in the rooms was a bit disappointing - the website photos showed a quirky and interesting looking decor in the rest of the hotel, and with the name 'art hotel' I expected the rooms to be similarly 'arty', but they were your stock standard room, I guess not a problem really but just kind of boring !
Great location. Staff was helpful and spoke English. Check-in and check-out were easy and efficient. Breakfast was very good with a great variety of choices. Would definitely stay again.
Incredible location just beside the old bazar. Very kind staff. Personal computer in your room with free internet access. Parking free in the centre of the old town. Don't loose the opportunity to go.
good contact with the same staff who were dayly at the desk at the same time
The location is perfect, single rooms are spacious, beds are king size and extremely comfortable.... everything is new and perfectly clean. There is even a computer with free internet in every room- we just could not believe that the price was only 50 EUR per night!
location, location, location!!!!!! the very center of the city, between the shopping area (Ferhadija) and the old city (Bascarsija)... the reception and restaurant staff - very kind, helpful, friendly!!!!!!