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Good location, few minutes by taxi to lagoa area and beaches. Breakfast was good and staff friendly. Almost no pool area service so had to bring drinks from the minibar most days. Pool-side bar was completely empty and not in use. Also the jacuzzi was emtpy, maybe because it is off season but for the most expensive hotel in Sao Luis I would expect everything to be functioning all year.
Attention in the restaurant; staff went out of their way to serve a special wish I had and that was not in the menu Yes, service at the reception was not efficient and staff lacked attention for the hotel guests
The facilities and friendly staff The restaurant for anyting other than breakfast is poor and expensive
Totally recommend this hotel. The staff were the nicest and friendliest I have come across anywhere. Maybe its the São Luis way but they are awesome. Nice room, good air con, good prices in the minibar, honestly nothing here to complain about. Go, stay, enjoy :)
On the doorstep of some of the coolest bars in Sao Luis. Very clean hotel and well priced.
The staff made a sincere attempt to be helpful. The hotel is located between the center of town and the beach so it is somewhat convenient even though its actual location is not very interesting. Breakfast was pretty good. A good value as Holiday Inn next door cost twice as much. As is the case in much of Brazil, very few of the staff spoke any English. Rooms were sparse with no carpet. My room was very noisy both from air conditioner and from shaft to outside.
The staff was helpful,but spoke very little english.Our 1st room faced the street extremely noisy.Ask for a room in the back.Staff moved us quickly into a bigger room.
None. Broken bed. The room was not ready. No hand towel. The bathroom was not working weel, even the hotel is brand new. Just 9 months old!
The staff hospitality and the cleanliness of the rooms It seems this hotel is not finished yet. I beleived they opend now due to take advantage of the high season period. They said that the phone and coortinas in the rooms, swimming pool and restaurante will be availbe on the next two months as well as free WiFi access from the rooms.