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DoubleTree by Hilton San Antonio Downtown
4 stars

DoubleTree by Hilton San Antonio Downtown

502 West Cesar East Chavez, San Antonio, TX 78207, United States
San Antonio, TX
See location+1 210 224 7155
From
AED 249
Cheapest

rate per night

7.9
Good
based on 1390 reviews
1,390 reviews

Photos of DoubleTree by Hilton San Antonio Downtown

Overview

Rating

The DoubleTree by Hilton San Antonio Downtown is located within walking distance of the San Antonio River Walk and the University of Texas at San Antonio. Lackland Air Force Base can be reached in a short drive. This budget hotel has staff who speak English and Spanish. It is eight miles from San Antonio International Airport. The hotel has a total of 250 non-smoking, air-conditioned guest rooms and suites. There is a patio, paid private parking, and bicycle rentals at the hotel.

Each guest room at this hotel comes with a king bed or two full-size beds. There is a 40-inch high-definition television with premium cable, as well as deluxe coffee and tea, and a two-line telephone with voicemail. Upgraded wireless Internet is available and the rooms include a large desk with an ergonomic chair and lamp. The hotel also has suites with extra room for guests.

So Frio Bistro & Wine Bar is located inside the hotel and offers outdoor or casual dining options. It serves pub cuisine, beer, wine, and cocktails. Other restaurants in the area include Acenar, Biga on the Banks, Esquire Tavern, and Mi Terra Café & Bakery.

This hotel has business services that include a business center, meeting rooms, and complimentary printing. The hotel also has an ATM, baggage storage, coin laundry, a newsstand, and room service. Safety deposit boxes are available along with a fitness room and pool.

Rating
7.9
Good
Based on 1,390 verified guest reviews

Latest deals for DoubleTree by Hilton San Antonio Downtown

ה' 1/5
ו' 2/5
Double room
2 double beds
2 double beds
2 double beds
Standard Room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
1 king bed
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at DoubleTree by Hilton San Antonio Downtown

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Shuttle service (free)
  • Business centre
  • Flat-screen TV

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Express check-out
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Basics

  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Air-conditioned
  • Smoke alarms
  • Heating

Dining

  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Accessibility and suitability

  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift

Parking and transportation

  • Shuttle service (free)
  • Parking
  • Private parking

Media and entertainment

  • Radio
  • Flat-screen TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bathroom

  • Hairdryer
  • Shower

Outdoor

  • Balcony
  • Garden

General

  • Telephone
  • Storage available

Workspace

  • Desk

Things to do

  • Gift shop

Health and safety

  • Safe

Fitness

  • Fitness centre

Pool

  • Outdoor pool

Reviews of DoubleTree by Hilton San Antonio Downtown

7.9
Good
1390 verified ratings
Wonderful
563
Very good
161
Good
176
Okay
120
Fair
111
Mediocre
76
Poor
183

Summary of reviews

Guests say
Guests have mixed feelings about the hotel, with many expressing dissatisfaction with the service and cleanliness. While some staff were friendly and accommodating, others were perceived as unhelpful. The hotel’s location is praised for its accessibility, but issues like noise and additional fees for parking detracted from the experience. Overall, guests appreciated the character of the hotel but noted several areas needing improvement.
AI-generated from customer reviews
Location7.5 out of 10
Cleanliness2 out of 10
Service2 out of 10
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All reviews

8.2
Very good
Anonymous, Aug 2018
Pros (+) A real good place to stay, friendly staff, and really clean place, room service was great they maintain the room really clean.
7.7
Good
Anonymous, May 2017
Pros (+) Room, staff,location and overall layout
Cons (-) Pool wasn't cleaned yet! And very limited parking for guests.
6.5
Okay
Anonymous, Mar 2017
Cons (-) Rooms weren't ready
4.0
Mediocre
Anonymous, Aug 2016
Pros (+) The shuttle drivers
Cons (-) The hotel smells bad The food is horrible
3.1
Poor
Anonymous, May 2016
Pros (+) The only thing we truly liked was the "contagious, frank and sweet smile of the staff lady who clean room 622 for us. Her attitude, her generosity, but most of all, her professionalism outstanding " We truly believe that the Hilton Corporation should send the managers and front desk personnel to the same training program where the maintenance personnel goes and hopefully they will learn at least a...
Cons (-) The lack of curtesy, honesty and professionalism from the front desk. Management is nonexistent at the hotel there. Incapable of solving problems; what we got was a lot of excuses. We stayed at room 418 on 05-28-2016. People in room 419 had the tv at full volume; after several requests and trips to the front desk, we finally convinced the front desk to move us to a different room; we were moved to...
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8.2
Very good
Anonymous, May 2016
Pros (+) Every employee that I met was very helpful and friendly. They always said hello and asked if I needed anything. The shuttle service to the area attractions was a nice bonus. (One of the shuttles could stand to have the interior repaired).
Cons (-) Our room smelled bad. I realized the odor was coming from the bathroom. Everything was clean and well stocked but there was a bad odor. It was wet musty old smell. So maybe just the age of the building-not really sure but I did dread going to the bathroom.
8.0
Very good
Anonymous, May 2016
Pros (+) Very comfortable beds!
Cons (-) We had to pay $15 for parking, which was fine. But when we returned to our hotel for the night there was no parking available. The garage was full of cars that had no parking tags. We complained and they ended up refunding our $15 fee.
10
Wonderful
Anonymous, May 2016
Pros (+) The beds were extremely comfortable and the restaurant good.
9.4
Wonderful
Anonymous, Dec 2015
Pros (+) Friendly staff. Comfortable rooms. The shuttle service makes it easy to major destinations.
Cons (-) Location is not the best, but the free shuttle service compensates for location.
10
Wonderful
tim, Aug 2015
Pros (+) Staff

Location

502 West Cesar East Chavez, San Antonio, TX 78207

What's nearby

  • Market Square0.5 km
  • San Antonio River Walk1.3 km
  • Guenther House1.5 km
  • St. Joseph Catholic Church1.7 km
  • The Alamo1.8 km
  • Henry B. González Convention Center1.9 km
  • Tower of the Americas2 km
  • Alamodome2.5 km
  • San Pedro Springs Park2.7 km
  • Japanese Tea Garden5 km
  • San Antonio Zoo5.5 km
  • AT&T Center6.4 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at DoubleTree by Hilton San Antonio Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at DoubleTree by Hilton San Antonio Downtown

  • Where is DoubleTree by Hilton San Antonio Downtown located?

    DoubleTree by Hilton San Antonio Downtown is located at 502 West Cesar East Chavez in Inner West Side, 1 km from the centre of San Antonio. Market Square is the closest landmark to DoubleTree by Hilton San Antonio Downtown.

  • When is check-in time and check-out time at DoubleTree by Hilton San Antonio Downtown?

    Check-in time is 16:00 and check-out time is 12:00 at DoubleTree by Hilton San Antonio Downtown.

  • How far is DoubleTree by Hilton San Antonio Downtown from the airport?

    DoubleTree by Hilton San Antonio Downtown is 13.2 km from San Antonio. DoubleTree by Hilton San Antonio Downtown is 118 km from Austin Bergstrom.

  • Does DoubleTree by Hilton San Antonio Downtown have a pool?

    Yes, DoubleTree by Hilton San Antonio Downtown has a pool on-site.

  • How does KAYAK find such great DoubleTree by Hilton San Antonio Downtown hotel deals?

    KAYAK scours the web for all room deals available at DoubleTree by Hilton San Antonio Downtown in San Antonio and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton San Antonio Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton San Antonio Downtown.

See more FAQs

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Quality Inn Downtown - near Market Square
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Drury Inn & Suites San Antonio Riverwalk9 Excellent (2,250 reviews)1.26 kmOutdoor pool, Fitness centre, Free Wi-FiAED 529+
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Good to know

Value for money

8.0

Distance to city centre

1.0 km

Nearest airport

San Antonio

Distance to airport

12.6 km