Pros (+) Bed was comfy
Cons (-) Knowing that I had a 100$ deposit when I arrived and no guests allowed after 9pm
2 stars
Capital Inn and Suites
Provider
Provider for Capital Inn and Suites
Provider for Capital Inn and Suites
Provider for Capital Inn and Suites
Overview
With a stay at Capital Inn and Suites, you'll be centrally located in Salem, within a 15-minute drive of Salem Hospital and Salem Riverfront Park. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
Latest deals for Capital Inn and Suites
Amenities at Capital Inn and Suites
- Free Wi-Fi
- Parking
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Hairdryer
- 24-hour front desk
- Microwave
- Air-conditioned
- Lift
Accessibility and suitability
- Lift
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Bathroom
- Hairdryer
Laundry
- Laundry facilities
Dining
- Microwave
Services and conveniences
- 24-hour front desk
Reviews of Capital Inn and Suites
4.5
Mediocre
785 verified ratings
Wonderful
95
Very good
54
Good
57
Okay
43
Fair
75
Mediocre
82
Poor
379
Summary of reviews
Guests say
Guests overwhelmingly express dissatisfaction with the cleanliness and service at the hotel, citing dirty rooms, poor maintenance, and unprofessional staff. However, some reviews highlight the positive aspects of newly remodeled rooms and comfortable beds, indicating that improvements are being made. Overall, many guests feel unsafe and disappointed with their experience, suggesting potential guests should be cautious.AI-generated from customer reviews
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Score by provider
3.6 out of 10
5 reviews
All reviews
Pros (+) Cheap
Cons (-) Was a roach crawling on the wall when we went in. TV didn't work. Were sketchy characters hanging around in parking lot.
Pros (+) Nothing
Cons (-) Everything
Cons (-) horrible room with stench of smoke. no blankets in room. clogged toilets. broken elevator. 0 maintenance as accepted by desk staff. 0 concern for complaints. This is not even a branded motel, its now capital inn. lots of cockroaches in the room. avoid if possible.
Cons (-) Hair in shower and sink, broken chair, mattress looked like somebody vomited on it. Gross! Don't stay here.
Pros (+) My reservation was not on their computer, but they honored the on-line price.
Cons (-) TV had poor picture, and it was cable. It kept changing on it's own to a channel I didn't want to watch. Ice machine was broken. Ran out of hot water in the shower.
Location
1875 Fisher Road, Salem, OR 97305
What's nearby
- Oregon State Fair & Exposition Center1.7 km
- Gatke Hall3.5 km
- Oregon State Library3.5 km
- Willamette Heritage Center3.5 km
- Oregon State Capitol3.6 km
- Eaton Hall3.6 km
- Martha Springer Botanical Garden3.7 km
- Waller Hall3.7 km
- Mark O. Hatfield Library3.7 km
- Oregon Civic Justice Center3.8 km
- Lausanne Hall3.8 km
- Hallie Ford Museum of Art3.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Capital Inn and Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Capital Inn and Suites
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in SalemGood to know
Value for money | 4.2 |
|---|---|
Distance to city centre | 3.7 km |