Would you like to save as your currency permanently or for this visit only?
Activities included in the resort fee for adults and children are excellent. Water aerobics, trivia games, yoga classes, parrot show, etc. Food prices on the property are pretty high given the average quality. The standout is Havana Blue which is on the reef side and privately operated --- the food there is excellent!
Swimming pools are great with the view of the sunset. They have 5 restaurants and not a great selection on the menu and very pricey. You need a car if you're going to stay at that the Frenchman's reef. Average price for a taxi was anywhere from $8 to $14. Luggage is $4 a piece.
The hotel was in a nice location and nicely setup They have lot of mosquitoes all over resort and even inside the rooms. The rooms are old and need renovation
After a long day of travel it was nice to pull into a resort that was all inclusive. There was no need to leave the premises There were some signs of deferred maintenance
Staff was disinterested in providing good service.
The onsite water activities that is available and heavenly days Sailing boat option. Two nearby restaurants by hotel. Bathroom toiletries could of been better. Like travel size shampoo and soaps for one time/ individual use
Restaurant personnel unfriendly. Beach awful
The staff was very welcoming and helpful. The amenities and number of activities you can do on site was great. The restaurants were par. ok food, nothing to write home about. The views were beautiful and the facilities were clean. The water pressure in our shower was sub par and it made for cleaning off after the beach difficult. The carnival night which was advertised as very fun and a great time was not really all that exciting. I probably would have found something better to do with my evening had I known.
Comfortable Bed & Great View! tv reception was horrible, shower pressure wasn't good, on the first day the toilet didn't flush good, planes were noisy since it was next to the airport
LOCATION WAS GOOD, PROXIMITY TO AIRPORT WAS GOOD. RESTURANT WAS EXTREMELY OVERPRICED AND NO OTHER OPTIONS COMMUNICATED, I.E. LOCAL EATERIES OR FOOD DELIVERY OPTIONS. IT RAINED WHILE WE WERE THERE AND OUR ROOM FLOODED. NO EFFORT WAS MADE TO REACCOMODATE US, ONLY TOWELS TO DRY THE FLOOR AND A FAN
Basic one night stay at the airport place
Location to airport Room was dirty hotel restaurant service was horrible rude and slow
Cleanliness Availability of basic toiletries(toothbrush and toothpaste) and no food on property site
Convenient location, good price for St. Thomas, VI.
We stayed there for the proximity to the airport which was fantastic (5 minute walk to the terminal). It overlooks a beautiful bay but keep your sights low so as not to see the electric plant across the way. Overall met our expectations and needs. I'm thinking this hotel is used as a stop for the airport therefore there is a lot of turnover which caused a bottleneck in checking in because the staff needs to turn over a bunch of rooms. If you're patient then the proximity to the airport is worth it.
I liked it it was close to the airport inconvenient for us to catch a flight no elevator to the second floor
beautiful location, the beach and pool, the view from the rooms, the restaurants, the staff and the manager were very nice,the meals. I returned to the hotel for extra 2 more nights.
I loved everything about them the staff was super friendly the view was breathtaking i would definitely go back. the villa was so comfortable very close to the airport and loved the free shuttle to emerald beach which was gorgeous.
Close to the airport. Our room was filthy. There had been dirty water spilled on the floor and it wasn't cleaned up. Dust balls all along the walls. My feet were black from walking on the bare floor and carpet. The restaurant limited hours & menu choices.
I liked the hotel itself. It was in a good location and close to the airport which made it convenient. I wish they would have had a lunch menu or had the bar open a little earlier. The housekeepers were awesome and helfpul! We did not like some of the front desk assistants. They were not very friendly or helpful when needed. It was almost like we were bothering them when we had a question or when we asked for toilet paper (received none). Not very concerned with our needs.
My son & daugher-in-law were married on the Elysian Beach Resort on 05/08/07.. I arrived on 05/05/07 and the hotel staff was extremely unprofessional and rude. The check-in policy is not at all what my reservation letter stated from the company. The letter stated $250.00 deposit at check-in and we had to put a $3,000.00 deposit down. ! I was a hotel manager for years and I never treated my hotel guest like this and never charged them money ahead of time only at CHECK- OUT!!. !
we are time share owners at the Elysian Beach Resort (2 weeks) and go down every year . the management lacks any knowledge of just what vacationers want and expect when they arrive and stay there. 1st. they only have 69 rooms to rent so they are always overbooked. are weeks are deeded ,so we own the unit for 2 weeks every year sat to sat. this year we arrived on a sunday night and were told that they had put someone in OUR room and they would try and put us in another room. we got our room on monday. This properity used to be a RCI 5 star gold crown resort but no longer. it would be lucky to get 1 star. 2 resturants on prop. and both overpriced for what you get. if you don't have a car you are stuck there unless you take cab's everywhere, very expensive. if going to the USVI go to the Westin in St. John, cost more but worthevery penny
We were very disapointed. The hotel staff was very rude and unhelpful. The hotel was not clean and in desparate need of maintenance.
The beachside restaurant was great. The pool was lovely and the staff were very accommodating. Would definitely stay here again.
Beach. We found our hotel room (119) less than desirable. There were flourescent lightbulbs, no screen on the door to the balcony overlooking the parking lot. The furniture was dated, and the staircase to reach our room was dark and unlit in the early evening.
it was better in reality than the pictures was showing.only the beach was not really a beach but there's so many beaches in st thomas to explore than the one at your hotel .the studio was really clean , towells were changed everyday.parking facilities and proximity to the supermarket was perfect.also the restaurant is great and you must try the lobster.