The rooms had been remodeled 2 years before and they still had open electrical parts and plumbing!
3 stars
Kahler Grand Hotel
Photos of Kahler Grand Hotel
Overview
Central Rochester hotel connected to the convention center, steps from Mayo Clinic 2 restaurants, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available once per stay. Kahler Grand Hotel offers 552 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center. Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Kahler Grand Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Kahler Grand Hotel
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Valet parking
- Business centre
Dining
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Shuttle service (additional charge)
Accessibility and suitability
- Disabled access
- Lift
- No smoking
- Designated smoking area
Pool and spa
- Spa
- Indoor pool
- Sauna
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Bicycle hire
- Beauty salon
General
- Family rooms
- Telephone
- Storage available
Bathroom
- Shower
- Hairdryer
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Media and entertainment
- Cable or satellite TV
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Kahler Grand Hotel
7.1
Good
1827 verified ratings
Wonderful
544
Very good
311
Good
302
Okay
200
Fair
201
Mediocre
98
Poor
172
Summary of reviews
Guests say
Guests appreciated the hotel's prime location near the Mayo Clinic, making it convenient for their visits. However, many reviews highlighted significant issues with cleanliness, outdated rooms, and poor service. The presence of construction and maintenance problems added to the dissatisfaction, with guests expressing frustration over amenities and parking costs.AI-generated from customer reviews
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Score by provider
7.6 out of 10
1238 reviews
6.4 out of 10
348 reviews
8.7 out of 10
27 reviews
6.8 out of 10
19 reviews
All reviews
Stayed in what you called a Queen single bed room and looked spacious. Kahler called it an Economy Queen and it was cramped, impossible to regulate water in shower: went from very cold to very hot at same settings, while toilet was impossible to flush easily. I saved $1 per night for the 2 nights by going with you rather than the hotel! It definitely was not worth it! Lousy experience! I won’t use...
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Our room curtains were not able to be closed, it just has a shade. I’d prefer the option to close curtains for more light obstruction. The beds are too soft, room was clean.
Pros (+) The location next to the Mayo clinic.
Cons (-) Cleaner, updated rooms. Parking is an expensive hassle.
Pros (+) Historic Hotel, good location.
Cons (-) Construction Remodeling underway, with no warning from staff on check-in, or notice on the hotel website. Lots of issues with the room, with towel bar falling off, glass in sink drain, ceiling tiles chipped/dirty, and more. Thermostat was not sensitive enough to regulate temp appropriately, it was very warm all weekend despite it being ~40 degrees outside.
Pros (+) Great location & be very nice.
Cons (-) Had to hold shower jead as wouldn’t stay attach & heater/AC in room wasn’t working. Luckily weather was cool enough so not too hot or cold
Pros (+) Location to Mayo Clinic
Cons (-) There was just a light bulb screwed into socket in ceiling...no cover or fixture. Knob missing off desk...dust ruffle on bed clearly for king sized when bed was a queen...
Pros (+) Location excellent, did not have to go outside in the cold to get to the civic center. King sized bed was very comfortable. I had economy king room which was very reasonably priced compared to other hotels in the area. And the room was adequate size.
Cons (-) Bathroom was very small. It was hard to adjust the water temperature in the shower, it kept getting hotter or colder. Parking too expensive.
Pros (+) Close to doctors appointment
Cons (-) Close to doctors appointment
Pros (+) It had a very nice pool, workout room very nice, clean hotel, staff was excellent, shower head was really low and asked if they had something taller and the accommodated me immediately. For some bookings they offer 5 dollars off a day if you don't do room service. Very nice.
Cons (-) There was restaurant staff that was very rude sometimes even ignoring you while waiting for a table. (Most were nice). Old outdated hotel. Economy room has no microwave. You pay to be super close to Mayo gonda building not for amenities.
Location
20 2nd Avenue Southwest, Rochester, MN 55902
What's nearby
- Mayo Clinic161 m
- The Plummer Building167 m
- Oakwood Broadway Plaza252 m
- Avalon Music383 m
- Rochester Civic Theater0.5 km
- Mayo Civic Center0.6 km
- Rochester Art Center0.6 km
- Dr. William J. Mayo House0.8 km
- Soldiers Field Veterans Memorial0.9 km
- Silver Lake Park1.1 km
- Plummer House1.8 km
- Assisi Heights2.2 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Kahler Grand Hotel
Price per night. Prices are not fixed and may vary with time.
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Value for money | 7.2 |
|---|---|
Distance to city centre | 1.5 km |
Nearest airport | Rochester |
Distance to airport | 12.8 km |