Overview

Sands Regency Casino Hotel

345 North Arlington Avenue, Reno, NV 89501, United States
+1 775 348 2200

AED 125+

Overall guest ratings

6.5/10 Good
Based on 4,412 reviews

Review highlights

  • 8.1
  • 7.9
  • 4.9
  • 4.1

Nearby

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    About

    Location.

    Bright, bold and sleek, the Sands Regency Casino Hotel offers electrifying gaming action in downtown Reno, Nevada. This exciting property is 2 blocks from the Reno Arch, 4 blocks from the National Bowling Stadium and 6 miles (9 kilometers) from Reno-Tahoe International Airport.

    Hotel Features.

    The Sands Regency Casino Hotel's extended-hour, complimentary health club features a sauna, steam room, massage rooms, large spa tub and a mountain-view fitness center. Other amenities include an Internet kiosk in the 24-hour lobby, meeting rooms, video-game arcade, daily breakfast (surcharge), and a seasonal shop for ski, snowboard, and bicycle rentals. The 45,000-square-foot casino includes slots, video poker, craps, roulette, and bingo. The hotel also offers a seasonal outdoor pool and a sand volleyball court. On-site dining includes The Copa Bar & Grill, the Original Mel's Diner, Cabana Café, Big Daddy's Cafe, and Sands Buffet.

    Guestrooms.

    The Sands Regency Casino Hotel's 3 connecting towers house 833 spacious guestrooms. Floor-to-ceiling windows provide mountain or city views. Rooms offer wireless Internet access, included in the daily resort fee. Refrigerators are available upon request (surcharge). Some rooms are pet-friendly. Guests must contact the property for more details.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Wi-Fi
    • Meeting/Banquet facilities
    • Casino
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Non-smoking rooms available
    • ATM on-site
    • Laundry service
    • Spa
    • Beauty salon
    • Express check out
    • Sauna
    • Free airport shuttle
    • Free long-term parking
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    Based on 4,412 reviews
    • 8.1 "Location is great."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.0 "90% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.2 "Easily accessible by car, said 92%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 7.9 "Good breakfast."
    • 6.6 "Service is ok."
      5.1 "51% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
      6.2 "Housekeeping was ok, according to 62%."
      5.7 "Hotel security was average, thought 57%."
      6.7 "Only 67% found the restaurant service to be good."
      5.0 "Only 50% were satisfied with the booking process."
    • 4.9 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      1.4 "86% said the bathroom was dirty."
      2.1 "Air conditioning was criticized by 79%."
      2.5 "75% had problems with the shower."
      3.3 "67% thought the tv was sub-standard."
      4.9 "51% were disappointed with the minibar."
    • 4.1 "Not very clean."
      4.7 "53% said rooms were dirty."
      2.0 "80% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
      1.7 "83% thought the facilities needed updating."
      3.8 "62% didn't like the architecture."
      3.3 "67% were unhappy with the handicap accessible facilities."
    • 3.6 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
      4.9 "51% didn't like the unstylish hotel."
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    Overall rating

    6.6 Good
    Based on 2,161 reviews
    • 7.8 "Good location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 7.5 "Good breakfast."
    • 6.2 "Service is ok."
      5.2 "Only 52% thought the service was professional."
      6.4 "Housekeeping was ok, according to 64%."
      5.6 "Hotel security was average, thought 56%."
      5.0 "Only 50% were satisfied with the booking process."
    • 5.1 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 4.5 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
      2.1 "For 79%, the rooms looked old."
      2.8 "72% had problems with the shower."
      1.5 "85% said the bathroom was dirty."
      4.8 "52% were disappointed with the minibar."
      2.1 "Air conditioning was criticized by 79%."
      3.1 "69% thought the tv was sub-standard."
      4.8 "52% were unsatisfied with the kitchenette."
    • 3.9 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    • 3.6 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.7 "83% thought it was rather dirty."
      1.5 "85% said the bathroom was dirty."
    • 3.1 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
      4.8 "52% didn't like the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
      1.9 "81% thought the facilities needed updating."
      3.9 "61% didn't like the architecture."
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    Overall rating

    6.2 Good
    Based on 1,279 reviews
    • 7.7 "Good location."
    • 6.4 "Service is ok."
      5.4 "54% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
      5.7 "Housekeeping was ok, according to 57%."
      6.0 "Hotel security was average, thought 60%."
    • 5.2 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 4.3 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      1.4 "86% said the bathroom was dirty."
      3.2 "68% thought the tv was sub-standard."
      1.9 "Air conditioning was criticized by 81%."
      4.9 "51% were disappointed with the minibar."
      2.3 "77% had problems with the shower."
    • 3.7 "Not very clean."
      4.1 "59% said rooms were dirty."
      2.3 "77% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      2.3 "For 77%, the lobby entrance was sub-standard."
      1.5 "85% thought the facilities needed updating."
      0.6 "94% complained about the elevator."
      4.0 "60% didn't like the architecture."
    • 3.2 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    • 2.7 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      2.3 "For 77%, the lobby entrance was sub-standard."
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    Overall rating

    5.6 OK
    Based on 441 reviews
    • 8.2 "Good value."
    • 7.9 "Good location."
    • 6.5 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.0 "50% said the reception staff was ok."
    • 5.0 "Rooms are ok."
      4.9 "51% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      2.7 "73% complained about the bathroom."
      3.5 "65% thought the tv was sub-standard."
      2.5 "For 75%, the rooms looked old."
    • 4.9 "Bar is not good."
    • 4.2 "Not very clean."
      4.9 "51% said rooms were dirty."
      1.7 "83% thought it was rather dirty."
    • 4.1 "Internet is poor."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
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    Overall rating

    7.2 Good
    Based on 529 reviews
    • 8.5 "Good value."
    • 8.3 "Location is great."
    • 6.6 "Service is ok."
      6.6 "Housekeeping was ok, according to 66%."
    • 5.6 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.3 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 4.0 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
    • 3.5 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
    • 3.3 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 3.2 "Terrible amenities."
      3.3 "67% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      1.6 "84% thought the facilities needed updating."
    View all review categories
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