Nice clean room, quiet. I would absolutely return.
4 stars
Grand Sierra Resort and Casino
Photos of Grand Sierra Resort and Casino
Overview
Family-friendly resort with 9 restaurants and 4 spa tubs 9 restaurants, a full-service spa, and a casino are available at this resort. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Additionally, an outdoor pool, a nightclub, and 3 bars/lounges are onsite. Housekeeping is available on request. Grand Sierra Resort and Casino offers 1990 accommodations with safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Reno resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request. 4 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center. Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Grand Sierra Resort and Casino
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Grand Sierra Resort and Casino
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
- Business centre
- Flat-screen TV
Pool and spa
- Massage
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Steam room
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Lift
- Hypoallergenic
- Accessible parking
- Pets not allowed
- Designated smoking area
Dining
- Packed lunches
- Restaurant
- Bar/Lounge
- Coffee machine
- Coffee shop
- Vending machine (snacks)
Things to do
- Gift shop
- Casino
- Game room
- Beauty salon
- Mini-golf
- Bowling
Services and conveniences
- ATM on-site
- Business centre
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Express check-out
- 24-hour front desk
Parking and transportation
- EV charging station
- Airport shuttle
- Free parking
- Shuttle service
Laundry
- Laundry service
- Iron and ironing board
Health and safety
- 24-hour security
- Safe
Basics
- Free Wi-Fi
- Air-conditioned
Media and entertainment
- Flat-screen TV
Bathroom
- Hairdryer
Outdoor
- Garden
Workspace
- Desk
General
- Storage available
Family friendly
- Playground
Fitness
- Fitness centre
Reviews of Grand Sierra Resort and Casino
8.1
Very good
2813 verified ratings
Wonderful
1430
Very good
417
Good
368
Okay
183
Fair
178
Mediocre
68
Poor
169
Summary of reviews
Pros (+)
Cons (-)
Sort by:Most recent
Score by provider
8.2 out of 10
12 reviews
All reviews
Went into hot tub after staff poured bleach into it. My wife’s bathing suit got bleached and both of us received chemical burns from the bleach water. We notified front desk and security, both places said they were already aware of the problem. We are still dealing with chemical issues on our skin and resort has failed to compensate us other than stating they are aware of the issue. Will never sta...
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Elevators often have long lines due to various school sports teams staying, with parents and all. Housekeeping is not daily, must call and lady asks (not very politely) "when do you check out" - who cares,just clean my room - I don't care if you are "short on staff" - I paid full price. Housekeeping knocks on doors at 9 am - must people still in bed after some partying/casino, makes no sense. Casi...
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Pros (+) The overall location is excellent, with lots to do within the resort and a lot of really good food options.
Cons (-) We were given a room that smelled STRONGLY of cigarette smoke and a non-working air conditioner. Staff were able to repair the AC after a few hours, however we were told no other suites were available and we’d have to stay in the smoke-filled room. Two of us had strong allergic reactions to it and we were only offered a refund on the $12/night resort fee for compensation.
Pros (+) Not much
Cons (-) I checked in online. It took longer to get my key than it would have if I just checked in at the counter. There was no help to direct us to our room. You can hear everything through the walls. In room coffee machine didn’t work.
Pros (+) Everything but the check in staff
Cons (-) The check in staff could be better aware of there customers. I waited forever to check in because there were talking and laughing which is fine. But i found it rude when they ignored me and then rushed me in. They seemed very annoyed that they have to work. It is work so atleast act like its a job you enjoy
Pros (+) Room was comfortable and beautifully appointed, except I couldn't find all the light switches.
Cons (-) The place stinks of cigarette smoke and is very poorly signposted. I ended up walking way out of my way to find a restaurant that I could actually eat at at 9:30pm. Walking through the stink of smoke to get anywhere is extremely unpleasant. I won't return.
Pros (+) Great location, restaurants and friendly staff.
Cons (-) Price
Pros (+) Beds & rooms were very nice. Location is great. Parking is free.
Cons (-) Smoking is heavy on the casino floor and this permeates up to all the hallways of the hotel rooms (even on the 20th floor).
Pros (+) room was huge
Cons (-) bathroom sink was leaking constantly
Location
2500 East 2Nd Street, Reno, NV 89595
What's nearby
- National Automobile Museum2.4 km
- Nevada-California-Oregon Railway Locomotive House and Machine Shop2.5 km
- Nevada-California-Oregon Railroad Depot2.6 km
- Pioneer Center for the Performing Arts2.6 km
- Riverside Hotel2.7 km
- Club Cal Neva2.8 km
- Nevada Museum of Art2.8 km
- Reno Events Center2.8 km
- The Montage Reno2.9 km
- Cathedral of Saint Thomas Aquinas3.1 km
- Francis G. Newlands Home3.3 km
- Lear Theater3.3 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Grand Sierra Resort and Casino
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in RenoGood to know
Value for money | 7.7 |
|---|---|
Distance to city centre | 2.9 km |
Nearest airport | Reno |
Distance to airport | 2.0 km |