Overview

Hotel Crystal

86, Place Drouet D'Erlon, 51100 Reims, Champagne-Ardenne, France
+33 3 26 88 44 44

AED 201+

Overall guest ratings

7.7/10 Good
Based on 1,395 reviews

Review highlights

  • 9.7
  • 8.5
  • 5.0
  • 4.3

Good to know

  • Pleasant hotel grounds
  • Accessible parking

Nearby

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    About

    Putting you in a great location within just a 10-minute walk of Mars Gate and Museum of Fine Arts, Hotel Crystal offers an airport shuttle (available 24 hours) for EUR 70 per person roundtrip. You can relax with a drink at the bar/lounge, and the coffee shop/café is the perfect spot to grab a bite to eat. A snack bar/deli, a terrace, and a garden are other highlights.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,395 reviews
    • 9.7 "Terrific location."
      9.2 "Great parking, according to 92%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 6.3 "Average amenities."
      5.0 "50% said the elevator was ok."
      5.7 "For 57%, terrace was good enough."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.0 "Internet is average."
    • 4.3 "Not very comfortable."
      2.3 "77% said rooms were small."
      1.9 "Air conditioning was criticized by 81%."
      3.2 "68% criticized the small bathroom."
    • 4.2 "Disappointing food."
      1.8 "82% found the side dishes unedible."
      2.0 "80% did not enjoy the desserts."
      2.0 "For 80%, the dining experience was not enjoyable."
    • 3.7 "Rooms are not good."
      2.3 "77% said rooms were small."
      2.7 "73% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.9 "81% had problems with the shower."
      0.6 "For 94%, the rooms looked old."
      1.9 "Air conditioning was criticized by 81%."
      2.2 "78% said the bathroom was dirty."
      3.2 "68% criticized the small bathroom."
      3.6 "64% found problems with the furniture."
      4.0 "60% were disappointed with the minibar."
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    Overall rating

    7.8 Good
    Based on 850 reviews
    • 9.6 "Terrific location."
      9.2 "Great parking, according to 92%."
      10.0 "City centre within easy reach, said 100%."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 6.5 "Average amenities."
    • 5.7 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.2 "Internet is average."
    • 4.4 "Not very comfortable."
      2.1 "79% said rooms were small."
      1.9 "Air conditioning was criticized by 81%."
      3.2 "68% criticized the small bathroom."
    • 4.4 "Disappointing food."
    • 3.8 "Rooms are not good."
      2.1 "79% said rooms were small."
      2.7 "73% complained about the bathroom."
      2.0 "80% had problems with the shower."
      0.6 "For 94%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
      1.9 "Air conditioning was criticized by 81%."
      3.6 "64% found problems with the furniture."
      3.2 "68% criticized the small bathroom."
      2.0 "80% said the bathroom was dirty."
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    Overall rating

    7.9 Good
    Based on 279 reviews
    • 9.7 "Terrific location."
      9.3 "Great parking, according to 93%."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 6.3 "Average amenities."
    • 6.2 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
      2.1 "79% said rooms were small."
    • 4.2 "Rooms are not good."
      2.1 "79% said rooms were small."
      3.0 "70% complained about the bathroom."
      2.2 "78% had problems with the shower."
      1.6 "84% thought they were poorly maintained."

    Overall rating

    7.6 Good
    Based on 265 reviews
    • 9.8 "Terrific location."
      9.2 "Great parking, according to 92%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.8 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.2 "Not very comfortable."
      2.1 "79% said rooms were small."
    • 4.2 "Disappointing food."
    • 3.2 "Awful rooms."
      2.5 "75% complained about the bathroom."
      2.1 "79% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      1.6 "84% had problems with the shower."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Pleasant hotel grounds"
    "Accessible parking"
    data provided by TrustYou

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