Chatty and opinionated front desk clerk. bed and pillows were hard and uncomfortable. toiletries were of mediocre quality.
2 stars
GrandStay Residential Suites Hotel Rapid City
Photos of GrandStay Residential Suites Hotel Rapid City
Overview
GrandStay Residential Suites provides a comfortable setting while in Rapid City. It also features an indoor pool, a Jacuzzi and a fitness centre.
The hotel provides an express check-in and check-out feature and a dry cleaning service. Meeting rooms, an airport shuttle and a business centre are also provided.
Rooms at GrandStay Residential Suites feature refrigerators, dishwashers and microwaves.
The area surrounding the hotel has a variety of cafés and restaurants. Dinosaur Park and South Dakota School of Mines and Technology are only a short car trip away.
Amenities at GrandStay Residential Suites Hotel Rapid City
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Hypoallergenic pillow
- No smoking
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Bathroom
- Raised toilet
- Shared toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24-hour front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Pool and spa
- Heated pool
- Infinity pool
- Hot tub
- Indoor pool
Dining
- Dining room
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
General
- Seating area
- Sofa
- Telephone
- Carpeted
Parking and transportation
- Shuttle service (free)
- Airport shuttle (surcharge)
- Free parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Workspace
- Fax/photocopying
- Desk
Outdoor
- Grill
Things to do
- Board games/puzzles
Fitness
- Fitness centre
Reviews of GrandStay Residential Suites Hotel Rapid City
7.9
Good
590 verified ratings
Wonderful
271
Very good
79
Good
97
Okay
41
Fair
37
Mediocre
18
Poor
47
Summary of reviews
Guests say
Overall, guests have expressed dissatisfaction with the cleanliness of the rooms, citing dirty conditions and inadequate housekeeping services. While some appreciated the spacious room sizes, others mentioned service shortcomings, particularly with staff friendliness and responsiveness. The location received some positive feedback, but overall, many felt the hotel could improve significantly in terms of maintenance and cleanliness.AI-generated from customer reviews
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Score by provider
7.9 out of 10
525 reviews
8.1 out of 10
10 reviews
6.1 out of 10
3 reviews
6.4 out of 10
1 review
All reviews
Location
660 Disk Drive, Rapid City, SD 57701
What's nearby
- Pirate's Cove Adventure Golf2.2 km
- The Journey Museum & Learning Center2.5 km
- Milwaukee Road Freight House2.8 km
- Flags & Wheels Indoor Racing3 km
- Art Alley3.1 km
- Emmanuel Episcopal Church3.4 km
- Dinosaur Park3.7 km
- Cathedral of Our Lady of Perpetual Help5.4 km
- Hidden Valley Observatory5.7 km
- Call of the Wild Museum6 km
- Watiki Indoor Waterpark Resort6.3 km
- Chapel in the Hills8.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at GrandStay Residential Suites Hotel Rapid City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at GrandStay Residential Suites Hotel Rapid City
Nearby hotels and places to stay
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See most recommended stays in Rapid CityGood to know
Value for money | 8.5 |
|---|---|
Distance to city centre | 3.1 km |
Nearest airport | Rapid City |
Distance to airport | 15.3 km |