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We loved the amount of space we had in the suite.
Thebreakfast was very good. And could be made to order. They were very few luggage racks available. And the staff did nothing to help you, even after being requested to do so, to help you find one. The elevator is under construction and so there are very long wait times to use the elevator. Lastly I reserved a room with two doubles and when I got there I was informed they didn't have to honor that and gave me a king instead.I had three adults in my party said this was less than ideal. The person who had to sleep in the front sitting room area was kept up all night by the music that was played in the atrium all night
The hotel was clean. Loved the alcohol reception and the free breakfast. The hotel was beautiful. I took my grand daughter swimming to the indoor pool and the water in the pool was very cold. Felt 50 or below in temperature. My grand daughter was shivering and unhappy because we could not stay. The jacuzzi was too hot for her to get in as she is only two.
The room service was awesome, staff super helpful. It was under construction at the time.
Friendly staff and excellent service. Breakfast was top notch! The bed was perfect!
NOTHING THE ROACHES INSIDE BATHROOM LIGHT, A KITCHEN WITH NO PLATES FORKS, CUPS OR SPOONS? HAD TO WALK TO FRONT DESK TO GET ICE FROM THE CLERK. HE COMES BACK WITH 2 SMALL CUPS, BREAKFAST WAS HORRIBLE. NUTRIGRAIN BARS, APPLES AND QUAKER PACKETS...SAD..FINALLY UPON LEAVING FOUND SOMEONES SHIRT BEHIND THE CHAIR AND SOCKS UNDER THE BED...LETS ME KNOW THEY DIDNT CARE TO CLEAN THE ROOM. THEY'LL NEVER SEE ME AGAIN...EVER.
The location was very convenient to our son and his family. It was also close to restaurants and shopping. The bed was very comfortable and the room was clean. The website stated that the motel had been newly renovated, that was NOT the case. The lobby was a construction zone, the breakfast area had been gutted and was unusable and the room had not been renovated. The carpet was ragged in places and the bathroom had old fixtures and very low water pressure. The walls had cracks in them. The staff apologized for the inconvenience and stated that they were renovating during the slowest part of the year. The outside door was rusted and stuck, several times. We had to force the door open. We will NOT be staying here again.