This is a wonderful resort with super friendly and amazing staff! We loved every part of our stay!!! Noeh, the Concierge in the Hilton Honors lounge was fantastic and very helpful during our stay! I would definitely recommend coming here!
4 stars
Krystal Grand Puerto Vallarta
Avenue De Las Garzas Zona Norte, 48333 Puerto Vallarta, Jalisco, Mexico
Puerto Vallarta, Mexico
See location+52 322 176 1176Photos of Krystal Grand Puerto Vallarta
Overview
Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all located just a short drive from the centre of Puerto Vallarta. It also provides a Jacuzzi, an all-inclusive meal plan and an outdoor pool.
Hilton Puerto Vallarta Resort All Inclusive has recently undergone refurbishment and features valet parking, a kids club and a 24-hour reception. In sunny weather, an outdoor terrace provides a nice spot to relax. The hotel also offers a well-equipped fitness centre.
Hilton Puerto Vallarta Resort All Inclusive provides 259 modern air conditioned rooms. A refrigerator, a mini bar and ironing facilities are also included.
The on-site restaurant is a perfect place to relax while enjoying a selection of Mexican dishes. A selection of drinks can be enjoyed at the in-house bar.
Hilton Puerto Vallarta Resort All Inclusive is a convenient base to explore nearby Nuevo Vallarta Beach and Zona Romantica, as well as everything the local area has to offer. Playa de los Muertos is a 10-minute drive away.
Latest deals for Krystal Grand Puerto Vallarta
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Krystal Grand Puerto Vallarta
- Adults only
- Outdoor pool
- Indoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
Services and conveniences
- ATM on-site
- Business centre
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Mini-market on site
- Room service
- Tour desk
- Bottle of water
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Fan
- Free toiletries
- Smoke alarms
- Adapter
- Air-conditioned
Pool and spa
- Spa and wellness centre
- Massage
- Heated pool
- Hot tub
- Indoor pool
- Outdoor pool
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Coffee machine
Things to do
- Gift shop
- Casino
- Board games/puzzles
- Game room
- Evening entertainment
- Cooking classes
Family friendly
- Cribs available
- Child pool
- Kids meals
- Indoor play area
- Kids' club
- Playground
General
- Window
- Beachfront
- Garden view
- Slippers
- Storage available
Accessibility and suitability
- Adults only
- Lift
- No smoking
- Designated smoking area
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Garden
Parking and transportation
- Parking
- Private parking
Bedroom
- Alarm clock
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of Krystal Grand Puerto Vallarta
7.7
Good
326 verified ratings
Wonderful
132
Very good
55
Good
44
Okay
25
Fair
20
Mediocre
15
Poor
35
Summary of reviews
Guests say
Guests appreciated the hotel's great location, especially its proximity to the beach and airport. However, many were disappointed with the food quality and cleanliness of the rooms. Customer service was inconsistent, with some staff being friendly while others were unresponsive. Overall, while the atmosphere was pleasant, the hotel fell short in several key areas, particularly in dining options and room maintenance.AI-generated from customer reviews
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Score by provider
7.8 out of 10
151 reviews
7.8 out of 10
5 reviews
All reviews
Great location, close to the airport and not too far heading downtown, felt safe, friendly staff. We didn’t have water one evening and that same day there was no hot water. Loud Construction going on as well.
Pros (+) Pool and beach and staff there and all restaurant staff and food amazing!!!!
Cons (-) I emailed manager about a cost issue and never got a response and ceiling fan in room didn't work and showed head was clogged so only half the water holes worked so no water pressure
Pros (+) The location is right on the beach and provides great views and ambiance.
Cons (-) The hotel feels squished in between other hotels and buildings. The surrounding area is not pleasant to walk around, except for the beach. The hotel feels clean but then things will start to fail, like the toilet didn't work and lights didn't work in our room. The language barrier is obviously difficult to overcome when you need repairs like this, but I felt like the maintenance staff was irrespon...
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Location
Avenue De Las Garzas Zona Norte, 48333 Puerto Vallarta, Jalisco
What's nearby
- Puerto Vallarta Cruise Port0.6 km
- La Paloma Plaza de Toros1.3 km
- El Faro Lighthouse2.1 km
- Marina Golf Club2.2 km
- Playa Norte2.3 km
- Malecon4.1 km
- La Presidencia4.4 km
- Arte Del Las Americas4.6 km
- Museo del Cuale4.8 km
- Puerco Azul5.1 km
- Playa de los Muertos5.2 km
- Playa Garza Blanca10.9 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Krystal Grand Puerto Vallarta
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Krystal Grand Puerto Vallarta
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Puerto VallartaGood to know
Value for money | 7.5 |
|---|---|
Distance to city centre | 2.3 km |
Nearest airport | Puerto Vallarta Ordaz |
Distance to airport | 3.8 km |