Overview

Hacienda & Spa Hotel
Best Service Friendliness

Blvd. Francisco Medina Ascencio 2699, 48310 Puerto Vallarta, JA, Mexico
+52 322 226 6667

AED 320+

Overall guest ratings

8.1/10 Excellent
Based on 389 reviews

Review highlights

  • 9.2
  • 8.8
  • 6.4
  • 6.0

Good to know

  • Friendly atmosphere
  • Recreation staff is nice
  • Friendly service
  • Great shopping

Nearby

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    About

    Location.

    This Puerto Vallarta hotel is in the North Hotel Zone, on the city’s main street. The beach is a block away. La Paloma Plaza de Toros is less than one kilometer from the hotel. The hotel is also close to Marina Vallarta and the Marina Gold Club.

    Hotel Features.

    Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive has an outdoor pool and a children's pool, with a variety of beach and water sports for adults and supervised activities for kids. The hotel's nearby beach club also offers kayaking and non-motorized water sports. This 3-star Puerto Vallarta property features spa services. Hacienda Buenaventura Hotel & Mexican Charm has several restaurants and a beach bar. Complimentary high-speed wireless Internet access is available throughout the property. The hotel also has 2 meeting rooms, 111 square feet (10 square meters) in size, and offers technology support staff, audiovisual equipment, and event catering. Exhibit space and a business center are also available.

    Guestrooms.

    Guestrooms offer complimentary toiletries and complimentary bottled water. Amenities featured in guestrooms include complimentary high-speed wireless Internet access, direct-dial phones, day beds, 32-inch LED TVs with digital channels, and air conditioning. Wake-up calls, complimentary cribs, and extra beds are all available on request. In-room childcare is available for a surcharge. Accessible rooms are available.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Private beach
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Child-friendly
    • Child pool
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 389 reviews
    • 9.2 "Terrific location."
      8.8 "88% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Good value."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the recreation staff was great."
      8.6 "86% said the reception staff was great."
      7.2 "72% thought the service was very professional."
      8.1 "Hotel security was great, thought 81%."
    • 8.7 "Bar is amazing."
      8.2 "Delicious alcoholic drinks, according to 82%."
    • 8.1 "Pool is good."
      8.2 "Clean pool, said 82%."
    • 6.4 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
      5.0 "50% considered the lobby entrance to be so-so."
    • 5.6 "Rooms are ok."
      6.7 "Only 67% thought the furniture was functional."
    • 3.0 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 190 reviews
    • 9.0 "World class service."
    • 8.9 "Beach is lovely."
    • 8.0 "Food is delicious."
    • 6.1 "Vibe was decent."
    • 4.9 "Rooms are not good."

    Overall rating

    8.0 Good
    Based on 198 reviews
    • 8.7 "Great service."
    • 8.4 "Pool is good."
    • 8.1 "Food is delicious."
    • 7.1 "Good amenities."
    • 6.1 "Vibe was decent."
    • 4.9 "Rooms are not good."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly atmosphere"
    "Recreation staff is nice"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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