Overview

Costa Sur Resort & Spa

KM 4456 Carretarra, 48300 Puerto Vallarta, JA, Mexico
+52 322 226 8050

AED 360+

Overall guest ratings

8.1/10 Excellent
Based on 302 reviews

Review highlights

  • 10.0
  • 8.8
  • 8.2
  • 3.9

Good to know

  • Spacious rooms
  • Comfortable beds
  • Friendly service
  • Great view

Nearby

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    About

    Putting you within a 15-minute drive of Malecon, Costa Sur Resort & Spa offers a private beach where you can enjoy beach umbrellas, volleyball, and sun loungers. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. La Cascada Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There are 2 poolside bars, 2 bars/lounges, and in-room conveniences like kitchenettes and sofa beds.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Free babysitting/child care services
    • Free Internet
    • Pets not allowed
    • Free parking
    • Private beach
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Meeting/Banquet facilities
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 302 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.0 "90% said the recreation staff was great."
    • 8.2 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Good breakfast."
    • 7.7 "Good beach."
    • 3.9 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.3 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      1.0 "For 90%, the lobby entrance was sub-standard."
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    Overall rating

    7.9 Good
    Based on 178 reviews
    • 8.6 "Great service."
    • 8.5 "Location is great."
    • 8.3 "Food is delicious."
    • 7.7 "Good beach."
    • 6.8 "Rooms are ok."
    • 6.8 "Average comfort."
      5.7 "For only 57%, the noise level was all right."
    • 2.3 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 69 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 7.8 "Good cleanliness."
    • 7.6 "Nice rooms."
      9.1 "91% said the beds were comfortable."
    • 7.5 "Good beach."
    • 7.3 "High comfort."
      9.1 "91% said the beds were comfortable."
    • 5.1 "Average amenities."
      5.0 "50% thought the building was acceptable."

    Overall rating

    7.7 Good
    Based on 54 reviews
    • 8.6 "Great service."
    • 8.1 "Location is great."
    • 7.4 "High comfort."
    • 7.2 "Nice rooms."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Comfortable beds"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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