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Iberostar Tucan
Top Resort Hotel

Avda. Xaman-Ha, Lote Hotelero No 2, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2000

AED 498+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

8.8/10 Excellent
Based on 803 reviews

Review highlights

  • 9.2
  • 8.9
  • 8.9
  • 4.4

Good to know

  • Friendly atmosphere
  • Pleasant hotel grounds
  • Friendly service
  • Recreation staff is nice

Nearby

    show all

    About

    With a stay at Iberostar Tucan All inclusive in Playa del Carmen (Playacar), you'll be close to Playacar Golf Club and Xcaret Eco Theme Park. This all-inclusive resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.

    Rooms

    Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

    Amenities

    Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of room service (during limited hours). Thirsty? Quench your thirst at one of the 4 bars/lounges or 2 poolside bars.

    Business, Other Amenities

    Featured amenities include multilingual staff and luggage storage. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Cribs available
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Tennis
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 803 reviews
    • 9.2 "Wonderful beach."
    • 8.9 "Great service."
    • 8.9 "Location is great."
    • 7.4 "Good breakfast."
    • 6.5 "Rooms are ok."
    • 4.4 "Wellness & sports facilities were not very nice."

    Overall rating

    9.1 Excellent
    Based on 497 reviews
    • 9.1 "Wonderful beach."
      7.9 "Beach sports facilities are great, according to 79%."
      8.9 "89% appreciated the clean beach."
    • 8.9 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      7.5 "75% liked the proximity to shopping."
    • 8.7 "Generally very clean."
      8.2 "82% said rooms were clean."
      9.5 "95% thought it was clean."
      9.1 "Clean pool, said 91%."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      9.8 "98% said the recreation staff was great."
      8.5 "85% found the restaurant service to be one of the best."
      8.5 "Housekeeping was great, according to 85%."
    • 8.6 "Food is delicious."
      7.3 "73% loved the menu selection."
      7.1 "Yummy desserts, said 71%."
    • 5.9 "Internet is average."
      6.0 "60% thought it was adequately priced."

    Overall rating

    9.3 Excellent
    Based on 305 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.8 "98% said the recreation staff was great."
      9.4 "94% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
    • 9.1 "Wonderful beach."
      7.4 "Beach sports facilities are great, according to 74%."
    • 9.0 "Terrific location."
    • 8.1 "Vibe was good."
      8.8 "88% enjoyed the friendly atmosphere."
    • 6.5 "Rooms are ok."
    • 6.1 "Internet is average."
      6.4 "64% thought it was adequately priced."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    "Friendly service"
    "Recreation staff is nice"
    data provided by TrustYou

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