Overview

El Acuario Hotel

Avenida 25 Entre Calle 2 y 4 Colonia Centro, 77710 Playa del Carmen, QR, Mexico
+52 984 873 2133

AED 236+

Overall guest ratings

8.6/10 Excellent
Based on 261 reviews

Review highlights

  • 10.0
  • 9.7
  • 9.3
  • 6.4

Good to know

  • Great shopping
  • Professional service
  • Friendly service
  • Friendly atmosphere

Nearby

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Bicycle hire
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 261 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.7 "Excellent value."
    • 9.3 "Excellent amenities."
      8.8 "88% thought the building was wonderful."
      10.0 "100% found the grounds to be nice."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 9.0 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      8.1 "81% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
      7.9 "Great parking, according to 79%."
    • 6.4 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 4.4 "Breakfast is below average."
    • 1.9 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    Based on 143 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
    • 9.6 "Excellent value."
    • 9.2 "Excellent amenities."
      8.7 "87% thought the building was wonderful."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.9 "Location is great."
    • 6.2 "Rooms are ok."
    • 2.3 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 75 reviews
    • 9.8 "Excellent value."
    • 9.3 "Excellent amenities."
    • 9.1 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.9 "Pool is good."
    • 8.9 "Beach is lovely."
    • 6.4 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 41 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 7.4 "High comfort."
    • 6.6 "Rooms are ok."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Great shopping"
    "Professional service"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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