Pros (+) Location
Cons (-) Facility was old run down and in need of refurbishment.
2 stars
Best Western Plaza Inn
Photos of Best Western Plaza Inn
Overview
Situated in Pigeon Forge, Best Western Plaza Inn is an easy drive from Gatlinburg and provides a heated pool, a Jacuzzi and free Wi-Fi. It also features laundry facilities, a 24-hour business centre and a 24-hour reception.
This 3-star hotel provides a tour desk, a lift and meeting rooms.
There are 201 rooms at Best Western Plaza Inn, each providing all the necessities to ensure a comfortable stay. They are also fitted with a microwave, a hair dryer and a refrigerator.
The hotel features a conveniently located on-site café. Alternatively, there are a selection of eating options in close proximity.
Best Western Plaza Inn is within walking distance of Pigeon Forge Mill. Great Smoky Mountains is also an easy car ride away.
Latest deals for Best Western Plaza Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Best Western Plaza Inn
- Indoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
- Microwave
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
- Walk-in shower
General
- River view
- Family rooms
- Telephone
- Pool view
Services and conveniences
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- 24-hour front desk
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Lift
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Family friendly
- Complimentary breakfast
- Child pool
Outdoor
- Balcony
Bedroom
- Alarm clock
Health and safety
- Daily housekeeping
Reviews of Best Western Plaza Inn
8.6
Very good
2460 verified ratings
Wonderful
1408
Very good
411
Good
317
Okay
102
Fair
107
Mediocre
46
Poor
69
Summary of reviews
Guests say
Guests appreciated the cleanliness and location of the hotel, often noting the fair price. However, many mentioned issues with amenities such as breakfast overcrowding and some facilities needing refurbishment. The service was generally neutral, with some guests finding staff friendly while others felt they could be more welcoming.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.6 out of 10
53 reviews
8.1 out of 10
5 reviews
All reviews
Pros (+) Close to all the shops and restaurants
Cons (-) Wifi wasn't the strongest . Not a lot of options on TV
Pros (+) Great hotel, room was clean, breakfast was great! Definitely staying here again!
Pros (+) The rooms are two-roomed, so to speak. The bedroom is separate from the rest. Nice kitchen. Two televisions. Pull out sofa as well. Lovely arrangements. Beautiful hotel.
Pros (+) Clean hotel and great location
Cons (-) Breakfast area was way too small
Location
3755 Parkway, Pigeon Forge, TN 37863-3813
What's nearby
- Old Mill Square0.9 km
- Gatlinburg Municipal Golf Course0.9 km
- Pigeon Forge Mill1 km
- Smoky Mountain Speedpark1.3 km
- FunStop Family Action Park1.3 km
- Chasing Rainbows Museum2 km
- Dollywood2 km
- Southern Gospel Museum and Hall of Fame2.2 km
- Jurassic Jungle Boat Ride2.9 km
- Dollywood's Splash Country Water Adventure Park3.6 km
- The Forge Cinemas3.9 km
- Thomas Kinkade At Waldens Landing3.9 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western Plaza Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Best Western Plaza Inn
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Pigeon ForgeGood to know
Value for money | 8.6 |
|---|---|
Distance to city centre | 1.0 km |
Nearest airport | Knoxville McGhee Tyson |
Distance to airport | 40.0 km |