This family-friendly Panama City hotel is located by the ocean, within 1 mi (2 km) of Multicentro Panama and Via Espana. Multiplaza Pacific Mall is 1.8 mi (2.9 km) away.
Pros: Great views of the city from the pool !Cons: The food and drinks were eh...
BEWARE OF THE BAIT AND SWITCH!Pros: The breakfast was great. It's a nice clean modern hotel. Cons: Unfortunately when I booked my reservation, my confirmation email did not state that the hotel would request additional money of no less than $200 to place a hold on my credit card. The lady was friendly enough and placed only$100.00 on hold however when I returned back to the hotel, an additional $100.00 was authorized by the hotel without my permission. And unfortunately, when you call the U.S. number/toll free number their only suggestion is to incur international calling fees and call the hotel directly. Also I did not like how the hotel advertises a FREE SHUTTLE to and from the hotel, only to find out that the shuttle is for their corporate guests only. That information was very misleading and was a big factor in why we booked with this hotel. The shuttle cost is $32.00 roundrip per person. Also they ask you for your room number or make you write it on your receipts in just about everywhere you go...I.E. the bar for drinks, one of the hotels restaurants, the night club, and for breakfast in the morning. I suggest you get a statement of your charges during your stay. We were charged tip for drinks to our room and we tip our servers cash!!! Also, the bathroom in our room had a terrible sewage smell!! JUST BEWARE!! I WOULDN'T STAY HERE AGAIN!! It was too misleading for me! They don't tell you all this stuff when you're booking the room.
Pros: The beds and pillows were extremely comfortable. It was great to have a rain shower in the bathroom.
Had a good experciencePros: Nice building and pricesCons: Room service foods sucked.
Cheapest spaghetti i have ever seen.
Great Hotel!!Pros: Complimentary Breakfast!!! Clean rooms!!! Very helpful staff!! One of the absolute best stays abroad I've ever hadCons: only complaint would be the elevators. Long wait at times but nothing too terrible
Pros: the location in the heart of the cityCons: lack of courtecy from the staff
Great facilitiesPros: Great break fast buffet! Great instalationsCons: Problems with the elevators.... They didnt read the cards...
Pros: Great restaurants, great atmosphereCons: Be sure to have a confirmation at check-out; hassles with their system. Very difficult place for business meetings becasue of the noise level.
Best Hotel We Have Ever Stayed At!Pros: Wow wow wow. From the moment the valet took our car we were greeted by the friendliest bellman Jonny who helped us get an early check in so our 1 year old daughter could nap. They upgraded is to a deluxe suite, gave us vouchers for drinks and even brought a guitar to our room. Unreal service. The food was amazing and the pools and views were spectacular. DO NOT LISTEN TO PEOPLE COMPLAINING. The hotel is 5 stars all the way. Cons: Nothing. Best hotel stay of our lives. Travelled around the world. We left our 5 star resort in Playa Blanca to stay at the Hard Rock and it was the highlight of our Panama trip.
high quality property. Pros: Staff was terrific. Everyone really made me feel welcome Cons: The food was ho hum except the steakhouse which was fantastic.
Pros: Everybody was great, great customer serviceCons: I thought my breakfast was included, but it was not