Would you like to save as your currency permanently or for this visit only?
Great location; great staff; beautiful sky bar Air conditioning was a bit weak; don't stay in a room by the sky bar as it gets noisy.
Prime location. Easy access to all that Palma as to offer. Ideal for city weekend break. Rooms at the front of the hotel can suffer from street noise.
Excellent service, the staff were very friendly and it is a great city location. I was so impressed I am contacting them provately to thank them. nada!
large room with balcony quite expensive, normal doubleroom is very thight, the view is not nice
Helpful staff and great location No hair dryer in the room!!
Clean This was the noisiest hotel I have ever stayed in. Sawing, drilling & hammering from 9am til 3pm. At 1st they said there was noting they could do about construction next door, then I said to move me to a room away from it. They moved me up 5 floors which helped a little but I'll never stay there again. The 2nd morning it sounded like housekeeping was moving furniture.
Great postition, Great staff, nice rooms. Hot breakfast was only luke warm but plenty of choice.
Great hotel, spacious rooms, good shower, very good value for money. Walking distance to the heart of old city center (10/15 minutes); very quiet street. Bicycles for free: great service. Spa/sauna was not working well. Very small pool.
The location of the hotel was good great views of the cathedral from our room and the roof terrace and the staff helpful and friendly. Work was being carried out on the building next door but the noise was minimal
The location is fantastics. We also had a room with a view of the Cathedral. The bathroom was very small and not very comfortable.
A beautiful hotel, where nothing is too much trouble for its staff.
Beautiful old palacio with wonderful rooftop terrace and view of the Cathedral. Lovely, thoughtful staff. Although very beautiful, didn't feel like a 5 star hotel and expensive for the area.
Excellent friendly service, central position, reasonably priced restaurant, comfortable welcoming atmosphere Breakfast seemed expensive: used local cafe
The location was the best aspect, it was very conveniently placed for the station, shopping areas and not too far from the main historic and cultural centres. The decor was contemporary and the courtyard a very pleasant outdoor space. Our room was very comfortable. The breakfast offered a varied choice and we ate one evening in the restaurant where the food was very tasty. The noisy plumbing and lack of sound proofing between bathrooms was unpleasant, we could hear other residents availing themselves of the lavatorial facilities in graphic detail. The front of house staff could be a bit stand offish, appropriating a hairdryer was painful. The housekeeping was a bit haphazard, the room was not dusted, soap and minibar not replenished, yet the towels were replaced daily despite being left hung up. The approach could be hazardous if people had been out walking their dogs recently.
Excellent location for a stay in the city. Very welcoming and helpful staff. Fairly minimalist but spacious and comfortable room. Small fairy-tale rooftop terrace wih magnificent view of Mallorca's foremost landmark, the Cathedral.
The location was excellent, in the heart of the eating/ drinking district and easily accessible to the waterfront and cathedral/ shops etc. The co-owner of the hotel (male) didn't exactly have the friendly public-facing manner that you would expect in a place like this, to the point that he seemed rude at times- i am utterly sure that this wasn't intentional and was just his manner, but it did make us uncomfortable and reluctant to ask for assistance. However, all the other staff were very friendly and helpful. The atmosphere in the lobby was a little cold too.
Extremely nice helpful staff Overall a great place with everyone motivated and doing a good job Nice to see
it was very central for where we wanted to be- the rooms are well designed and the bathroom was lovely. unusual design / lovely friendly staff especially Veronica in the bar who was really charming.
Friendliness of staff , cleaniness of hotel , services provided and the standard of rooms were excellent lack of coffee/tea making facilities in the hotel rooms
First impression, reception staff was excellent, and they upgarded me to better room, just because they could !! I will go there again, that says all.... Two issues so small, that i will not even mention.