Overview

Point Plaza Suites at City Center

950 J Clyde Morris Boulevard, Newport News, VA 23601, United States
+1 757 599 4460

AED 180+

Overall guest ratings

5.7/10 OK
Based on 861 reviews

Review highlights

  • 8.6
  • 7.5
  • 3.8
  • 3.1

Nearby

    show all

    About

    At Point Plaza Suites at City Center, you'll be within a 10-minute drive of Virginia Living Museum and Mariner's Museum. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. Rooms feature bonuses like refrigerators and microwaves, along with premium bedding and designer toiletries.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Bar/Lounge
    • Free Internet
    • Pets not allowed
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    5.7 OK
    Based on 861 reviews
    • 8.6 "Location is great."
      10.0 "Easily accessible by car, said 100%."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 6.5 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.7 "Breakfast is mediocre."
    • 5.2 "Food is average."
      6.1 "Desserts were ok, said 61%."
    • 3.8 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      1.5 "Air conditioning was criticized by 85%."
      2.8 "72% thought it was too noisy."
    • 3.1 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
      0.6 "94% complained about the elevator."
    • 2.9 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
      4.0 "Unfriendly atmosphere, according to 60%."
    • 2.9 "Awful rooms."
      2.2 "78% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      3.6 "64% didn't like the uncomfortable beds."
      1.8 "82% thought the tv was sub-standard."
      1.3 "For 87%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      0.7 "93% said the bathroom was dirty."
      2.4 "76% had problems with the shower."
      1.5 "Air conditioning was criticized by 85%."
      1.2 "88% were unsatisfied with the kitchenette."
      1.3 "87% were disappointed with the minibar."
    • 2.2 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.5 "85% thought it was rather dirty."
      0.7 "93% said the bathroom was dirty."
    View all review categories

    Overall rating

    6.0 OK
    Based on 215 reviews
    • 8.3 "Location is great."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.4 "Breakfast is mediocre."
    • 4.7 "Disappointing food."
    • 4.2 "Pool is below average."
    • 4.0 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 3.3 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      3.4 "66% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      2.4 "76% complained about the bathroom."
      1.8 "82% thought the tv was sub-standard."
      1.3 "For 87%, the rooms looked old."
      0.6 "94% said the bathroom was dirty."
    View all review categories

    Overall rating

    5.6 OK
    Based on 533 reviews
    • 8.7 "Location is great."
      10.0 "Easily accessible by car, said 100%."
    • 7.4 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.4 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Food is average."
    • 3.4 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      1.4 "Air conditioning was criticized by 86%."
      2.7 "73% thought it was too noisy."
    • 2.9 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      3.9 "For 61%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
    • 2.5 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
    • 2.4 "Awful rooms."
      1.9 "81% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      3.4 "66% didn't like the uncomfortable beds."
      1.2 "For 88%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      1.6 "84% thought the tv was sub-standard."
      0.9 "91% said the bathroom was dirty."
      2.3 "77% had problems with the shower."
      1.4 "Air conditioning was criticized by 86%."
    View all review categories

    Overall rating

    4.4 OK
    Based on 17 reviews
    • 7.7 "Good service."
    • 2.8 "Awful rooms."
    • 2.8 "Horrible vibe."

    Overall rating

    6.3 Good
    Based on 94 reviews
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.7 "Breakfast is mediocre."
    • 4.0 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
    • 2.8 "Awful rooms."
      2.5 "75% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      4.0 "60% didn't like the uncomfortable beds."
      1.1 "For 89%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      1.8 "82% thought the tv was sub-standard."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    • 2.4 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 2.0 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
    View all review categories
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    cold and the pool
    far off interstate
    sheets had a hole
    strong smell of cigarette
    spacious with living room
    light fixture
    ipad and laptop
    told room ready
    filthy with dust
    redeeming feature
    deserves a raise
    cold and the pool room
    sliding closet door
    strong smoke smell

    Photos
    Map

    Map

    Close