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Friendly staff, good breakfast, safe parking, good (bath)room. All good. Nothing
The internet was free! and the price was nice. the bathroom looked so old and not good maintained. There was no minibar.
I really liked the location of this hotel. Due to lack of parking space outside , a free semi-guarded parking is a real benefit.
Good English spoken, good overnight, cost effective but comfortable stop over hotel. Difficult to find the car park.
Very large and nicely equipped quadruple rooms with a jacuzzi bath. Very good breakfast with lots of choice. The hotel is located closed to the old town. The hotel is located on a large street, which was not so nice,and which is not visible from the nice hotel picture on the web site www.booking.com. Overnight the noise of traffic on that street was loud enough to disturb a good sleep.
We stayed at the Hotel for an overnight stay between France and Austria.It was almost exactly half way and the room price was greatly reduced otherwise it would not have been within our budget. The Hotel was centrally positioned with plenty of places nearby to eat. We tried to rebook for the return journey but unfortunately they were full.
Near city center. Free parking. Beautiful bathroom.
More than impressed with every aspect of the Hotel , with regard to value, comfort and convenience. We would strongly recommend.
very clean asked for double - got a twin
It's located in the very center of the town, they offered to change my room immediately when i asked it, polite staff and receptionists Everything was out of order (satTV, Saunas), the tradition room was tiny and changed it. Poor quality breakfast although there was a good selection
clean, better than a normal 3 star hotel. Large room and bathroom, but breakfast needs some improvement. For the money we paid, this is good enough. location...hard to find the hotel. There are signs all over the places. Once you realize this, it was easy to spot.
friendly staff,excellent location,good breakfast buffet The room was smaller then i expected.
value for money ! excellent breakfast. Although in the city centre, easy accessible via het parking (which is cheap for overnight stay)
Location Very poor room noise
The hotel had a good central location, and the room was good value for money.
Central, easy to find, good parking facilities
staff heplfulness, the hotel position too small double bed
Great hotel, except for the shower shield... As it often happens, the glass shield for the shower was too small... It's almost impossible not to flood the room while showering!! Architects never take showers!
Good choice and value for the money.
Location, nice bar and pleasan staff
The art deco styling of the hotel and the staff were very helpfull and pleasant No tea making facilty in the rooms, and a very small room with the bare minimum provided couldn,t get a meal in the hotel on a Sunday night the bar staff made us a toast snack, The whole of Mulhouse and restaurants close all day.
Very nice historic Art Deco Hotel, near the city centre, with charming decoration and nice staff. Great Athmosphere. Good breaktfast and fast check-in and check-out. Unfortunately the bathroom floor was not properly cleaned and the room smaller than expected, maybe because of the internet booking with good price ? Loud music in the night, due of live music at the hotel bar, we heard it even at second floor. Strong perfume like smell in the room, from cleaning material maybe.
Perfect located in city center, but still very quite location. Perfect breakfast buffet.
Location was convenient; staff was particularly helpful Carpet in room (213) was threadbare and badly needed to be replaced
art deco its more a 3 star hotel
The parking was very nice to have. The receptionist was very kind. There was an enormous disturbance because of live music. The rooms were to warm (overheated most probably) and the breakfast was really no value for money. The choise of bread was little. The quality of the available bread was bad. The amount of filling for the bread was minimal.
Excellent position chic hotel
Staff were pleasant and efficient and tried hard to make sense of our English. Room was clean and well presented
Very friendly staff, very near railway station
Reception staff very helpful
the service the shampoo
Staff were friendly and helpful. Shower layout was impractical and did not actually work.
Central location, very friendly staff
The hotel is really close to the center and the staff who work at the hotel is very kind.
Extremely helpful staff, and very comfortable accommodation close to the trtain station but in a quiet location. Highly recommended. No.
Low price, good enough location. The first night the heating did not work and it was really cold during the night. We arrived around 9PM and They did not warn us about this, the second day we asked at the reception and they said that indeed they know there is a problem with the heating system. They gave us the keys to a room where we could get a heating radiator to bring to our room.
Secure parking (which in my mind is needed). Proximity of old town and Schlumpf museum. Clean. Seemed to be a rough part of town. Noise in the hotel due to tiled flooring. Hard bed.
Fair price for France, 10 points for the parking, clean, very nice staff, close to the city center and tram.
Silence, airconditioner, staff understanding and speaking english, and smile... And cleaning the parking place!!!! And just one person is the receptionist, waiter, etc.
We had comfortable stay.
Very good location close to the centre of town. Secure on site parking and a good breakfast. Surprised to find no shampoo sachets provided, though soap was. We were offered a bottle of shampoo that another guest had left behind though!
Very helpful Staff, good breakfast with coffee that was drinkable (most hotels provide poor breakfast coffee), properly heated room, secure car park The approach to the car park along the tram tracks is not ideal
Pleasent people at the reception There were nothing wrong
Decent sized room and hotel was very near tram stop. Guy on reception was very helpful. Good value. None
It was close to the city centre, it was clean and practical, everything you need if you want to spend your time outdoors. The owner was very helpful and his recommendation for dinner was a hit.
No Restaurants! Better you eat in Neuenburg/Germany (5 min by car).
Very convenient, just off motorway. We use this hotel when travelling between England and Italy. Beautiful town, lots of flowers, rather quiet.Convenient parking in front of hotel.
Good location on edge of small village - but close to main routes. No locks on bathrooms.
A good hotel for people on the route between Germany and France. A little difficult to find.
easy to locate, good restaurant on site, easy walking distance to village of Ottmarsheim, quiet location, inexpensive but value for money, English spoken smaller room than other hotels booked on our tour but was adequate for overnight stay
Helpfull and efficient staff that were capable of arrangeing our stayover very promtly and accurate.
Great helpful service,nice room,good food-a very happy guest
The breakfast buffet they only had one cot for infants and it was already taken, therefore my 2 year old had to sleep in a full size bed with us.
Much cheaper than staying in Basel. Hard to find.
Nice and pretty small business hotel. Perfect locations for business in Alsace. Cool swimming pool, should be a bit warmer anyway. My booking.com reservation was not found it. I had to stay one night in a smooking room....no good.
Excellent meal in Bistro Flo. Very nice rooms No.
Easy parking €15,00 for a breakfast is far to expensive.
Pool, friendly helpful staff Bar prices ridiculously expensive - oddly enough no-one seemed to be in there.
The hotel is new and the pool is good. The decor is colourful. The reception staff are welcoming and helpful. There was not much choice for restaurant and room service. The service involved was sometimes slow. The hotel needs to have more information for guests so they can make use of services.
Good and hosting staff, swimming pool open until 10 PM, balanced restaurant service. Close to Highway. No frigo bar at the room at all!
brand new hotel ... well equipped rooms, free internet below standard front desk, strange pricing strategy ... 89 EUR as advertised on booking.com seemed below hotel policy. Hotel does not acknowledge requests made during reservation. Not the HI experience as we are used to.
Room was very clean and comfortable. Room also had a kettle (tea and coffee but no milk) and a little fridge. The restaurant staff were very friendly but the service was very slow. The breakfast staff were absolutely appalling. When we arrived for breakfast there was no one to seat us. Not one member of staff replenished the food when the container was empty. No coffee, no bread no sausage eggs or bacon. The cheese looked as if it had been out for several hours and was inedible. When I complained I was told the cooked breakfast was not self service and you had to ask for it. So we did and we still did not get the cooked breakfast that was advertised. The scrambled eggs were served cold the "bacon" was incredibly salty parma ham and the sausage,and fried tomato did not exist. I complained again and expected to get the breakfast I had paid for but all I was told was they would make a note of my complaint!
The hotel is well finished and appears to be relatively new. The staff were very friendly and helpful.
This hotel was excellent, last year I stayed in another hotel in Mulhouse an me an others guests were rob and it was an inside job, a combination of the staff and people fromoutside.
Pleasant reception chap. Clean bathroom. Comfortable bed. Restaurant closed on Saturday night when we arrived late and were relying on it. Vastly overpriced breakfast. Cost of breakfast should be included in the room rate. Nowhere secure to park a car that would not fit in the underground car park. We were given two double rooms when we had booked a double and a twin.
The hotel was very clean. The room could use an update.
The Hotel was very comfortable and in an excellant location close to the city and the rail station
Good hotel, free parking & internet one elevator was not working, during check-out it was a mess (off course maintenance must happen sometimes)
comfort, facilities (close to the trainstation, public transports), staff
Generally satisfactory, the level being what I would expect of a Mercure. My non-smoking room had a strong odor of cigarette smoke. Since the window was open I assumed the service personnel also detected it. A deodorizer would have been helpful. Due to the location, a certain amount of exterior noise was unavoidable.
Overall a nice and comfortable stay. The rooms were not soundproof, you could hear everything going on in the adjacent rooms and the hallway. Expensive breakfast considering its variety.
We did not like anything about the hotel. We reserved a non-smoking room but did not get one and we had to have the window oopen all night as the mattress, pillows, everything was saturated in smoke. It was very cold at night but we could not breathe properly due to the strong odor of smoke. We felt ill but they told us the hotel was fully booked after we checked in but we had reserved a non-smoking room.
Easy access to motorway and excellent value for money when compared with other budget hotels. Everything was clean and worked well. Breakfast was ample and there was a decently sized room in which to eat it without feeling that it needed to be rushed.
Value for money as Roi Soleil normally is - good economic stop off for business in Basle (only 30 mins). Non smoking hotel which is good (for me) - in Summer get room off the ground floor so you can open window and opposite side of building from afternoon sun (no aircon)
Clean and quite room. good breakfast.
Friendly reception. English spoken. Clean and comfortable. Excellent value for money, by far the best hotel in France I have stayed at in this price range. Location easy to find with a large number of shops nearby. I have since stayed at this hotel again.
We stayed here en route to Italy from Calais and the hotel was fairly convenient for that purpose only. Breakfast was OK. The beds are small and not very comfortable. No extra pillows provided. It was a pretty dismal experience really - inferior to UK budget hotels.
It's ideal to visit Mulhouse and its museums. It's easy to reach by car and it's located in a calm district. Good breakfast. Some spot on the fitted carpet.
It is our fourth stay at the Hotel, we appreciate its position (good if you come from, or have to cross Switzerland) its calm and cleanliness. Breakfast is also ok. Absence of a lift. People with reduced mobility will have to choose the ground floor (more noisy).
Easy parking We had been invaded by flies because the hotel is located close to a chicken's farmer.
Clean and safe.
Nice hotel. Good position. Excellent food. The only bad aspect: Waitress not able to speak english (or any other language than french) and not keen to help. They need to improve in this otherwise they will loose customers. The rest is great
Nothing Nobody at the desk for 5 minutes as they were busy with restaurant (good for those eating but bad for those waiting to check-in). Triple room was really just single room with 3 beds. No room to walk in the chamber. At morning, the hotel tried to charge us for breakfast without asking if we had breakfast (we did not).
The staff were very helpful and the food was good. After a long drive it was very welcome. As we have children we asked for a room for four. We were told that we would have a connecting room. When we arrived it turned out to be two separate rooms. We felt the rom were very small and out of the four hotels we were using this holiday, this was the most expensive, with least facilities in the room and by far the smallest bedroom.
The triple room we had was considered very small for 2 star status and price that we paid.
Th hotel room was very nice, much better than what I had expected based on the hotel rating. So I was really positively surprised. In addition the hotel offered free internet access and the staff was very helpful!
Helpful staff Good parking
the friendliness , kind , and helpful service. Excellent breakfast. rooms are a little cramped , but we expect that in europe.Sorry, on question below, did not read reviews
Housekeeping made each day, towels and sheets changed everyday, really pleasant and efficient staff. Central situation of the hotel in the heart of the town, excellent insulation from noises of the city, thanks to efficient great windows. The breakfast is worth spending 6,15 EUR. (price of septembre 2015) Nothing i can remember.
Clean & Tidy No
Sorry couldn't find anything we liked about the hotel, except it had a secure garage. Rooms where not modern and large as in the discription on the internet, The room was small with no comforts at all, although I will say sheets and towels were clean. Floor uneven and room very dark and not invitng at all, really disapointed, but glad it was only a 1 night stop over.
This kind of hotel looks really a nice concept. The room wath comfortable and offering much more things than what was advertised on the site. The water for shower was cold although my room was just straight over the hot water tank and I waited 6mn for hot water to come.
Good value studio for nights two and three of our stay, with air-conditioning (see comments below) We complained to the receptionist during the first evening about the intense heat in our non-air-conditioned studio with large windows and under a flat roof. We were assured it would be cool at night. After a night of suffocating heat, in spite of small fan, a different receptionist moved us to the air-conditioned room the next day and admitted to a serious design fault in part of the block.
ok for one night stopover. apartment was a good size but very very basic. cleanliness was not good food from previous guests splattered on the walls. Not nice!!
It's quiet in the area, service is good. In the 4-bed room the possability that you can make thea of coffie. For us it was not fine that the breakfast on sunday was only til 8.15 instead of 7.15. We wanted to leave about 08.00 hours becouse we had a long way to go.
Was basic but fairly clean. Very difficult to find this hotel. It is in the middle of a very intricate traffic system and the sat nav sent us into an underground car park which was a nightmare. will not rush back due to this.
Great staff - assisted with providing directions to local market. Very helpful with a great attitude.
curtains did not cover the complete window, so it was not completely dark to sleep.
dimension of room, frigo No air conditioning room very hot
Burned lightbulbs, poor TV-reception, flooding bathroom (no shower curtain, ... . To my opinion, this room was not ready for check in.
Good location, right price and friendly staff.
Quick and easy, good price room could be better decorated
the hospitality and prefoessionalism oif the staff, as well as the good breakfast and the clean rooms. Th eparking faility was also ok Not really
Central location, close to the railway station, tram, cheap restaurants.
Proche centre ville, propreté, chambre spacieuse. le petit déjeuner médiocre et trop cher, le parking en plein air payant,
The room smelt really bad. It took us about 2 days after we left to wash the stench off of us.
Central to the town and ease of access to all of the local facilities Finding the hotel was a bit tricky and the parking was on a different street to the entrance (although secure).
It is centrally located and very reasonable The air conditioning in the two rooms I booked did not work and it was incredibly hot/humid in the room. It is not possible to sleep with the windows open as the road noise outside is too much to sleep.
Helpful staff. Comfortable room, superb breakfast!
When I arrived late and tired I was welcomed by friendly, helpful human beings, (unlike the 'automated' hotel next door).
Staff were very friendly Nothing
I really like the Campanile format - a relatively cheap room (if you use www.booking.com) and a restaurant on site with a buffet for the hungry traveller. Free parking, free wifi and because they are franchised, some of the managers make a real effort. The staff are pleasant. Tea and coffee facilities in the room. The hotel building itself is very tired. These buildings (there are hundreds of identical ones all over France) are all 30 to 40 years old and in need of modernisation. The paint on the concrete was falling off, the steel supports for the hanrdrail was rusting away, the locks on the doors are tired and difficult to operate and finally, the rooms are bit small. Nothing that a refurb and/or good maintenance would not sort out.
excellent staff and breakfast none
Staff were verey accomadating and friendley,room verey clean quiet and comfortable No coffee making facilities in our room
The hotel is friendly and conveniently located near the city centre. There was a WC and washbasin in the room, with a shower room available along the corrider. I was able to store my bicycle under cover in the rear courtyard. The breakfast supplied comprised a glass of orange juice, a croissant, three slices from a baguette, some butter and jam, and tea or coffee. The charge for this was 7 Euros.
Great value for money and staff were helpful and pleasant
The staff was very polite and helpfull. The location is perfect - very close to the city centre, just a few crossroads. An ideal place for a short stay. In front of the hotel there is a public parking, for which you should pay during the day. However, we were offered with a special place for our car at the back of the hotel, which was safer and free at the time of our visit.
Central location, pleasant staff.
the staff as nice, he breakfast good the rooms were very oldy. without any style
It was in the centre very convenient The staff were exceedingly helpful even laying on a breakfast for me at 4:30 in the morning I cannot say enough about the staff they were excellent No shower in the room
The reception staff were always available. The beds and linen were well changed. Breakfast available for a long period. I would have liked a drawer in the table.
None. To many to name, unfortunately.
Off road parking in centre of town
very helpfull staff, who were very keen to enhance our stay
Staff very helpful and enthusiastic. Nothing.
The proprietor was very friendly. I was worried about what the room would be like based on the hallways etc, but it was really nice and homey and very clean. We really enjoyed our stay there. The see through door on the bathroom. We were traveling with our two daughters, and that made privacy a bit of a problem. Also it was a bit noisy and warm with no fans or AC but this is a common problem in Europe.
greeat manager good staff and location a little old fashioned but wifi was useful
The hotel is close to most of the places of interest. The hotel is old and rooms does not justify the rates.
Staff where very helpful and taught us some Italian as that was our destination. Fabulous old decor, typical old french hotel, full of characture and within strolling distance to the beautiful town square.
Great location, friendly staff. There are several rooms being remodeled. At first I was put in one of these rooms, which were not fit to be inhabited...even though there were other empty rooms. A short discussion with the manager mended matters.
Nice people. Quiet. Good breakfast. Good parking. Elevator needs to be fixed.
The manager and staff of this hotel were very helpful to a non French speaking guest, especially the manager who has command of 7 Eiuropean languages including English. The architetecture of the hotel is of an era long gone by but is being restored. They serv e an exzcellent breakfast. It is located at an easy walk from the station, even for me a 75year old. All in all, it is good value for what you pay. NONE
too small room. On the pictures it seems a lot bigger but rooms are 12m2 maximum.
Hotel is designed in a very fashion way, I like it very much. Staff was good, rooms was very clean. Location is a little out of town
nice stuff room is too small, especially for 3 people
The best thing about Enzo was the breakfast. I enjoyed the different breads and cheese selections that were offered. When my husband and I walked into our room, it felt like we walked into a walk-in closet. The room was so tiny we could barely move around, and it was hard to fit our luggage in there. The bathroom was even worse. In order to use the bathroom, you had to sit sideways on the toilet because there was no room. The shower drain was also clogged. The pictures are very decieving. Our overall stay there was horrible.
fine for over night stay but as is in a commercial centre not for a holiday. no UK tv stations but small clean room and very good breakfast, well worth the 6 euro. Far better than Formula 1. Nearby restaurant fair but not budget, does have a buffet first course if you are hungry.
Colorful, friendly and comfortable No bar, very limited food
Clean, new and lovely bathroom. Good quality and clean. The rooms were very small! The website said I could check in at the counter up until 9pm on a Sunday but the reception was closed at 8pm. a little frustrating when you are wanting to pay by cash!
No frills basic hotel, bed, toilet, sink & shower. Adequate for an overnight stop. Interesting car-related lobby/breakfast room. I booked 5 rooms of which one the shower didn't work and another the sink leaked.
Very helpful and friendly staff, clean, free internet and free parking in front of the hotel. Where to start...