Overview

iStay Hotel Monterrey Histórico

Morelos #191 Pte. Centro Monterrey, 64000 Monterrey, NL, Mexico
+52 818 228 5100

AED 161+

Overall guest ratings

7.6/10 Good
Based on 1,335 reviews

Review highlights

  • 8.9
  • 4.4
  • 4.3
  • 4.1

Good to know

  • Friendly service

Nearby

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    About

    When you stay at iStay Hotel Monterrey Histórico, you'll be within a 15-minute walk of Faro de Comercio and Fuente de la Vida o Neptuno. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Montana, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and rooms offer LED TVs and room service.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Childrens programmes
    • Indoor pool
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Free Internet
    • Free parking
    • Outdoor tennis
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 1,335 reviews
    • 8.9 "Location is great."
      7.3 "Great parking, according to 73%."
      9.3 "93% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.7 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 4.4 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.3 "Not very clean."
      3.9 "61% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
      3.6 "Dirty pool, said 64%."
    • 4.1 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.9 "61% said rooms were dirty."
      2.7 "73% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      2.9 "71% said rooms were small."
      2.3 "77% said the bathroom was dirty."
      1.9 "Air conditioning was criticized by 81%."
      2.0 "80% found problems with the furniture."
      1.7 "83% thought the tv was sub-standard."
      3.6 "64% had problems with the shower."
      3.0 "70% criticized the small bathroom."
    • 3.6 "Breakfast is below average."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
      3.3 "For 67%, the lobby entrance was sub-standard."
      1.3 "87% thought the facilities needed updating."
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    Overall rating

    7.7 Good
    Based on 467 reviews
    • 9.0 "Terrific location."
    • 6.9 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 4.4 "Not very clean."
      4.1 "59% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
    • 4.2 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      2.7 "73% thought they were poorly maintained."
      2.7 "73% said the bathroom was dirty."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
    • 2.4 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."

    Overall rating

    7.9 Good
    Based on 347 reviews
    • 8.8 "Location is great."
    • 6.6 "Service is ok."
    • 4.3 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 4.0 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      2.3 "77% thought they were poorly maintained."
      2.2 "78% said the bathroom was dirty."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.5 "85% complained about the elevator."

    Overall rating

    7.3 Good
    Based on 186 reviews
    • 8.6 "Location is great."
    • 6.5 "Service is ok."
    • 4.4 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 4.2 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      3.8 "62% said rooms were dirty."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."

    Overall rating

    7.4 Good
    Based on 333 reviews
    • 8.5 "Location is great."
    • 6.7 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 4.3 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.1 "Rooms are not good."
      2.5 "75% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      2.0 "80% found problems with the furniture."
    • 3.9 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.4 "Breakfast is below average."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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