Overview

Krystal Grand Reforma Uno

Paseo de la Reforma, 1, 06030 Mexico City, DF, Mexico
+52 555 128 5000

AED 379+

Overall guest ratings

8.6/10 Excellent
Based on 2,945 reviews

Review highlights

  • 9.5
  • 9.0
  • 7.6
  • 6.6

Good to know

  • Nice building
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    This fully renovated high-rise hotel is located on the popular Paseo de la Reforma Avenue near the financial, cultural, and historic districts. There is easy access to the Polanco and Santa Fe business areas.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Hot tub
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Gift shop
    • Laundry facilities
    • No smoking
    • Express check out
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews of Krystal Grand Reforma Uno

    Overall rating

    8.6 Excellent
    Based on 2,945 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.1 "Easily accessible by car, said 71%."
      9.3 "93% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 7.6 "Good vibe."
      9.5 "95% said it was a stylish hotel."
      8.6 "86% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      7.5 "75% said the concierge service was amazing."
    • 6.8 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.5 "For only 55%, the bathroom was ok."
      6.0 "Only 60% thought the shower was ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
      6.1 "61% thought the kitchenette was ok."
    • 6.6 "Average comfort."
    • 6.2 "Breakfast is mediocre."
    • 3.5 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 1,060 reviews
    • 9.3 "Terrific location."
    • 6.6 "Breakfast is mediocre."
    • 6.3 "Service is ok."
      6.6 "Only 66% thought the service was professional."
      6.3 "Housekeeping was ok, according to 63%."
    • 5.8 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      5.4 "For only 54%, the bathroom was ok."
      5.6 "Only 56% thought the shower was ok."
    • 3.7 "Internet is poor."
      2.4 "76% said the wifi quality was bad."

    Overall rating

    8.7 Excellent
    Based on 618 reviews
    • 9.4 "Terrific location."
    • 7.7 "Good pool."
    • 7.5 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.7 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.6 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.2 "For only 52%, the bathroom was ok."
    • 6.1 "Breakfast is mediocre."
    • 4.9 "Value below average."
    • 3.9 "Internet is poor."
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    Overall rating

    8.4 Excellent
    Based on 412 reviews
    • 9.4 "Terrific location."
    • 8.1 "Amenities are good."
      8.1 "81% thought the building was wonderful."
    • 7.1 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 6.1 "Rooms are ok."
    • 6.0 "Breakfast is mediocre."
    • 6.0 "Average value."
    • 3.4 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 854 reviews
    • 9.3 "Terrific location."
    • 8.7 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 7.0 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.7 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.4 "Only 64% said rooms were clean enough."
    • 5.8 "Breakfast is mediocre."
    • 5.1 "Average value."
    • 3.3 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    mexico
    alameda
    location very convenient for visit
    brown water
    good location
    free wifi
    far from the subway station
    prepared to hear
    reception polite
    room was very old and run
    slow and sometimes unresponsive
    friendly attitude
    terrific views
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