Overview

Extended Stay America - Memphis - Germantown West

6325 Quail Hollow, Memphis, TN 38120, United States
+1 901 685 7575

AED 258+

Overall guest ratings

6.8/10 Good
Based on 402 reviews

Review highlights

  • 8.7
  • 6.8
  • 4.5
  • 3.6

Good to know

  • Very quiet

Nearby

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    About

    Extended Stay America - Memphis - Germantown West puts you within a 15-minute drive of University of Memphis. Free perks include WiFi, self parking, and continental breakfast daily between 6 AM and 9:30 AM. Rooms feature kitchens and flat-screen TVs.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Facilities for disabled guests
    • Laundry facilities
    • Kitchen/Kitchenette
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 402 reviews
    • 8.7 "Location is great."
      8.9 "Great parking, according to 89%."
      10.0 "100% liked the proximity to shopping."
      7.9 "Easily accessible by car, said 79%."
    • 6.8 "Service is ok."
    • 4.5 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      3.5 "65% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      4.8 "52% were unsatisfied with the kitchenette."
      2.7 "73% said the bathroom was dirty."
      1.7 "Air conditioning was criticized by 83%."
    • 3.6 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
    • 2.0 "Awful breakfast."

    Overall rating

    7.1 Good
    Based on 205 reviews
    • 8.5 "Location is great."
    • 7.2 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.6 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 5.1 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 4.9 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.5 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 2.3 "Awful breakfast."
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    Overall rating

    7.4 Good
    Based on 84 reviews
    • 8.8 "Location is great."
    • 7.1 "Good service."
    • 6.2 "Average comfort."
    • 4.7 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.5 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      3.4 "66% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."

    Overall rating

    6.5 Good
    Based on 60 reviews
    • 7.6 "High value."
    • 6.5 "Service is ok."
    • 6.2 "Average comfort."
    • 4.5 "Rooms are not good."

    Overall rating

    7.4 Good
    Based on 52 reviews
    • 7.2 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.4 "Average comfort."
    • 4.4 "Rooms are not good."
      4.2 "58% said rooms were dirty."
    • 4.3 "Not very clean."
      4.2 "58% said rooms were dirty."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Very quiet"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    smoke detector
    clean and quiet
    big roach
    limited channels
    continental breakfast muffins
    nail polish
    kitchenette with stove
    tissue
    recline
    rooms have kitchenettes

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