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Crowne Plaza Memphis Downtown

300 North Second Street, Memphis, TN 38105, United States
+1 901 525 1800

AED 382+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

7.4/10 Good
Based on 1,078 reviews

Review highlights

  • 8.7
  • 8.2
  • 6.1
  • 1.9

Good to know

  • Great reception
  • Friendly service
  • Good shuttle service

Nearby

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    About

    Stay in the heart of historical Memphis traditions at the fully renovated Crowne Plaza Memphis Downtown. Fresh from a multi- million dollar renovation, no detail has been overlooked. Our hotel is within minutes of famed Barbeque and Blues. Perfectly situated between the Memphis Cook Convention Center and Beale Street, the newly renovated Crowne Plaza Memphis Downtown is the ideal location for those in town for business and pleasure. A wonderful compliment to the Memphis city vibe, the updated features bring the excitement of the street right into the lobby of our hotel. Every detail about this distinct hotel has you in mind. Spacious, modern guest rooms with unbeatable views of the Memphis skyline, or St. Jude’s Campus and Bass Pro Shop at the famed Pyramid. Our rooms offer efficient, user friendly workspace, free Wi-Fi, as well as refrigerators and in-room safes. A top of the line, exercise facility equipped to meet the most demanding personal workout regimen. Enjoy socializing with colleagues and friends in a newly designed public area that provides quiet seclusion or a multitude of entertainment options to suit every wish, including the newly added Blues Patio fully equipped with cooling mist and fans. Enjoy a bite or a libation in our famous Notes and Provisions. Be sure to say hello to the local mixologist!

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,078 reviews
    • 8.7 "Great service."
    • 8.2 "Location is great."
    • 6.1 "Average value."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
    • 1.9 "Disappointing internet connection."

    Overall rating

    7.6 Good
    Based on 646 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.9 "99% were happy with the shuttle service."
      7.5 "75% found the restaurant service to be one of the best."
      7.6 "76% thought the service was very professional."
    • 8.2 "Location is great."
      8.8 "Easily accessible by car, said 88%."
      8.7 "City centre within easy reach, said 87%."
    • 5.7 "Average value."
    • 5.3 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      5.6 "Only 56% said rooms were big enough."
    • 5.2 "Breakfast is mediocre."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 4.7 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      0.8 "92% were unsatisfied with the kitchenette."
      1.6 "84% were disappointed with the minibar."
      2.3 "77% found problems with the furniture."
    • 2.3 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 258 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
      8.1 "81% said the reception staff was great."
    • 8.2 "Location is great."
    • 6.2 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      5.3 "Only 53% said rooms were big enough."
    • 5.3 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
      5.3 "Only 53% said rooms were big enough."
    • 1.8 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 97 reviews
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 6.1 "Food is average."
    • 6.0 "Vibe was decent."
    • 5.7 "Average comfort."
    • 5.6 "Average value."
    • 5.5 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.5 Good
    Based on 75 reviews
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
    • 8.1 "Location is great."
    • 6.0 "Average value."
    • 5.3 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.2 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.4 "Beds were acceptable for 64%."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Friendly service"
    "Good shuttle service"
    data provided by TrustYou

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