Overview

ibis Melbourne Swanston Street

609 Swanston Street, Melbourne, VIC 3053, Australia
+61 393 473 027

AED 272+

Overall guest ratings

7.9/10 Good
Based on 3,457 reviews

Review highlights

  • 9.3
  • 9.0
  • 8.5
  • 5.5

Good to know

  • Clean rooms
  • Great shower

Nearby

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    About

    ibis Melbourne Swanston Street is steps away from the iconic landmarks and tourist destinations of Melbourne. Our Melbourne Hotel features 235 comfortable rooms and WiFi connection. Enjoy easy access to the Queen Victoria Market, Lygon Street Italian precinct, restaurants at Gertrude Street, Royal Exhibition Building and the shopping district of downtown Melbourne. With the Emporium and Melbourne Central Shopping Centre both 10 minutes' walk from the hotel, everything is at our doorstep.

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    Amenities

    • Facilities for disabled guests
    • Internet
    • Wi-Fi
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Business centre
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 3,457 reviews
    • 9.3 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
      9.1 "91% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.4 "94% said it was a stylish hotel."
      7.8 "78% enjoyed the friendly atmosphere."
      9.0 "90% thought the hotel was luxurious."
    • 8.5 "Good value."
      8.7 "87% thought it was a great value."
    • 8.3 "Generally very clean."
      8.3 "83% said rooms were clean."
      8.5 "85% thought it was clean."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.9 "79% were impressed by the laundry service."
      8.6 "86% said the booking process went smoothly."
      8.9 "89% were happy with the shuttle service."
    • 5.5 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 4.3 "Not very comfortable."
      1.2 "88% said rooms were small."
      4.5 "55% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
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    Overall rating

    7.8 Good
    Based on 1,624 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "City centre within easy reach, said 96%."
      8.9 "89% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.3 "93% said it was a stylish hotel."
      7.9 "79% enjoyed the friendly atmosphere."
    • 8.7 "Good value."
      8.5 "85% thought it was a great value."
    • 8.5 "Generally very clean."
      8.4 "84% said rooms were clean."
      8.5 "85% thought it was clean."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.6 "76% were impressed by the laundry service."
    • 5.4 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      5.5 "Cleanliness of the bathroom was average, said 55%."
    • 4.2 "Not very comfortable."
      1.0 "90% said rooms were small."
      4.4 "56% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
    View all review categories

    Overall rating

    7.9 Good
    Based on 518 reviews
    • 9.5 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
      9.8 "Easily accessible by car, said 98%."
    • 9.0 "Awesome vibe."
      9.3 "93% said it was a stylish hotel."
    • 8.3 "Good value."
      8.9 "89% thought it was a great value."
    • 8.1 "Generally very clean."
      8.1 "81% said rooms were clean."
      8.7 "87% thought it was clean."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.9 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 4.9 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.7 "53% were disappointed with the minibar."
      3.6 "64% found problems with the furniture."
    • 4.0 "Not very comfortable."
      1.0 "90% said rooms were small."
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    Overall rating

    8.1 Excellent
    Based on 103 reviews
    • 9.4 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.2 "92% liked the proximity to shopping."
    • 9.2 "Awesome vibe."
    • 8.5 "Good value."
    • 8.4 "Generally very clean."
      8.3 "83% said rooms were clean."
    • 8.2 "Great service."
    • 5.4 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
    • 4.2 "Not very comfortable."
      1.1 "89% said rooms were small."
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    Overall rating

    8.1 Excellent
    Based on 1,209 reviews
    • 9.3 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
      9.7 "Easily accessible by car, said 97%."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.5 "95% said it was a stylish hotel."
      7.8 "78% enjoyed the friendly atmosphere."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.3 "Good value."
      8.5 "85% thought it was a great value."
    • 8.2 "Generally very clean."
      8.4 "84% said rooms were clean."
      8.6 "86% thought it was clean."
    • 6.8 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 6.7 "Breakfast is mediocre."
      5.9 "Breakfast prices were ok, according to 59%."
    • 5.9 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.4 "Cleanliness of the bathroom was average, said 54%."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Great shower"
    data provided by TrustYou

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