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The hotel was in a typical turn of the centry building, but with all the modern necessities of a modern hotel. Very nice, comfortable architecture. The hotel was also very close to the city center (5 min walk through a beautiful garden). Internet in the lobby was also available and free. No complaints at all.
inside architecture and space proportions, deco color schemes quality of materials and outfits Very pleasant for the connoisseur
Very quiet ! Not enough international TV channels
Good location, nice clean room and kind reception staff. It was slight difficult to find a car parking area. Hopefully bath.
Pleasent location and facilities
Central location was good and staff was friendly, The hotel was being renovated however I never heard a thing in the room. This is my second time in this hotel! I was not informed of the hotel renovations.. luckly they were very understanding and very quiet.
Selection of Hotels in Mannheim is small - this is the most convenient and comfortable one.
spacious rooms, very modern and luxury bathroom, wooden floors (clean)
Very nice hotel and specially very friendly people in the front. My room was big, clean, with a very nice view. It is very easy to find and it has a parking place connected to the hotel, so you can access your car without walking too much (safe from rain). The breakfast was not included.
Very helpful and friendly staff. Room very well equipped. Very clean hotel. Requested non-smoking room at booking but was put into a smoking room. Much to our disgust. Service at breakfast not as good as in some other hotels.
Everything was great
Staff, Great attention to all my requests, especially Karina from the restaurant, excellent attention and kindness to speak in my lenguage (spanish). Small tv.
Gym was not really a gym, pool was very small.
Staff was very courteous, friendly and helpful.
Location Air conditioning not working
I hope to came to germanty and stay a gine in this hotel
Lovely restaurant with excellent food and service. Rooms were very nice. Rooms were very warm the first night so difficult to sleep
The employees and facility. Josaphine at the reception desk is wonderful. Everything was super
Most important is one key per person. Not one between two. Room was big, clean and comfortable. Central location of hotel. One very small detail. Shower would not get hotter than luke warm. Not a big deal.
The location is perfect,rooms are very clean and buffet breakfast is excellent.I found it was very good value for money and I would recommend this hotel to everyone
Elevator and Escalator was not working upon arrival. Had to walk up two flights of stairs with bags in order to check in.
Nice pool; great location for shopping; clean, comfortable room Parking garage is a bit small
Staff was vey friendly. There was a mouse running around the lobby and bar area. The staff was aware and seemed undisturbed.
Location, English speaking staff Had to pay for parking
The location was great. There were plenty of stores and restaurants in the local area. The pool was a lot of fun. It was a little difficult to find the hotel. The beds were too hard.
My room was nice, quiet and clean. Nice furniture and bathroom. Excellent location, only a few steps away from the Wasserturm, pedestrian zone, shops, cinemas, etc. I walked there from the station, so this is also very near. Staff was professional and friendly. Maybe bathroom supplies should be IN the room, without guests having to ask for them. I arrived quite late and really didn't want to wait for someone bringing them to me, and all I found in the bathroom was shower gel and soap. Only German channels on TV (but pay TV was available). Finally, for those prices maybe a small breakfast should be inluded in the price (18 euros is way too much).
Nice straff and the breakfast was excellent. The hotel was good situated in the citycentrum
Customer service was excellent and the room as you would expect from a Holiday Inn (or hotel of similar type).
You have to pay to use the internet, that is so dumb when it is so simple for the hotel to provide. Also, having so many English speakers visiting the hotel, there was only one channel for English and that was CNN.
My room was remarkably small given the price charged. I should have been told that I would be staying in a tiny room at the time of booking.
Beatiful building, great location, very modestly priced rooms, cheerful and attentive staff. Had a great stay there.
(1) The room (in particular bathroom) was meticulously clean, that means a lot to me (2) The non-smoker room was a real non-smoker, i.e. not alternating no
Stay was short and sweet - no disappointments save for no fig mustard with evening meal :-( See above
A beautiful hotel in a lovely location, well maintained and very good food. Having to leave after only 2 nights.
excellent position and staff, spatious and quite rooms room service was not operating on one of the day during our stay; Internet connection was not free of charge;entrance had steps so we needed help to climb up with the baby trolley; it took several days and tries to get a confirmation of the availability of a babybed, maybe the email address on their website is not working
The staff were brilliant, the front desk staff could not do enough for you, the food was very good, overall I would give it 10/10, as would my travelling companion. My friend used the leisure centre and found it great. no, very thing was fantastic, a very pleasant hotel.
location I booked a non smoking room but given a smoking room which had the most horrific odour of smoking in it. Value for money 1 out of 10.
I liked the convienence to the city. I did not care for the idea that the food was so expensive and the choice was small. Also I think that something should be worked out with the city so that paying a regular rate for parking the car could be reduced or eliminated.
Hotel was lovely, staff were friendly and helpful and the location was excellent. would stay again Breakfast was very expensive
Nice hotel, not too big and very friendly staff. Excellent location in Mannheim Nothing to report
Cleanliness and comfort of the rooms. 24 hour tea and coffee facility at reception which was not charged as no facilities provided in room as is usual in hotels in England. Excellent reception staff.
Proximity to the Hauptbahnof
Location is great, very close to the train station. Reception staff really helpful during our stay. Despite been on a main road I found it to be very quiet. I left clothing in the wardrobe, I called the hotel twice and also emailed them, they said nothing had been handed in. It would have been nice if they checked immediately rather than wait for house keeping to find it.
Very friendly and helpful staff Proximity to the station / trams etc Comfortable beds - quiet room at back of hotel First room offered was at the front of the hotel - very noisy and vibration from street
It is close to the train station, convenient for traffic Poor facility.
Great location right near the station with very helpful staff. The shower curtain was in a bad state and required replacing.
Good location, nice breakfast and nice staff The shower was horrible in room 203
it was comfortable, no complaints
Very close to train station.
Dogs was allowed and without additional costs, Breakfast was very excellent No lift, elevator, Parking places was far and very dark
Beautiful, large and clean room, beautiful and very clean bathroom. Good breakfast, excellent position, very kind staff. No elevator
Clean rooms, pleasant staff, conveniently located, reasonable price. Rooms got very stuffy when it was hot.
cnvenient, comfortable, very nice owners
the room was really clean, nice location and nice staff my room was on the side of the street, some noise from the street.
The hotel was comfortable and warm. The restaurant offered a wide selection of local dishes which were well presented, freshly cooked and very appetising. Selection of local wines was excellent for a small hotel.Nicely decorated, clean, quiet. No lift which could be a problem as all bedrooms are on first or second floor.
Location in the heart of Mannheim, 2 blocks from the main train station. The building has character, the rooms are large and clean, the beds comfortable. Our room faced the front and the road can cause traffic noise. On Saturday night the street was full of party revelers, very loud ones. The party lasted until 4am. My husband used ear plugs, which I finally did as well. The noise is muffled by good windows, but be aware if you are noise sensitive, and ask for a back room.
Excellent hospitality Maintenance of some facilities maybe not enough
Good location,near main shopping area (Konigsallee), and old town.(Altstadt)
Good position, comfortable bed, large room, clean and tidy. The street lights were too bright but the curtains were too thin and didn't darken the room adequately for sleep
at the city centre no services available. television channels all broadcast in German Language
The situation of the Hotel was excellent,especially for shopping but alsoa short distance to the Main Railway Station.The room was com-fortable enough and the breakfast acceptable Nothing
It was a small room but perfect for what i needed since i was gone most of the day i just needed a place to stay. it was very clean and nice. how they changed the towels everyday whether i used them or not.
neat and clean. helpful staff. though the official time of checking in is in the afteroon, i was able to get a room in early morning. didn't want to pay for the internet.
access to the hotel. having your own key and getting in and out like your home was great
The location is good. Our room is next to the smoking room, so the air was very bad. There were 2 doors. After the first door there is a bath room, but the first door has no key. We did not feel sure. Furthermore, you have to pay for the breakfast. So, it is not so good price.
people (stuff), quiet although in center of the city, close to everything no
convenient place, accessible from everywhere internet connection did not work
The room was excellent. For a family of 2+2 we were given a spacious room with a double and two single beds. The room was excellent and the staff seemed genuinely pleased to see us. We found the area quite noisy until early in the morning (we did stay for a saturday night); so we had the no aircon/noisy area/hot evening dilemma. We also felt that at €7 ea., breakfast was expensive with only a small range and no hot food on offer. The breakfast room was small compared to the size of the hotel - perhaps they expect you to eat out.
Walking distance from the main station and city centre. Free internet. 24 Hrs coffee shop / bar. High windows. No outside view.
location is good, near train station rooms are not cleaned properly. Furniture is very old and stained. There is no SWhampoo in bathroom. Internet is not working properly.
It was a very good hotel and the booking on line is great. Booking .com has become my friend here in Germany I think it would be nice to have had screens on the windows, otherwise it was a great hotel and I was able to relax and regain my perspective.
close to transport, staff were really helpful with a medical issue that arose too hot no air con in the room. When i opened the windows, it was too noisy to sleep well
Yes. It is conveniently located opposite the train station. Free internet. 24 hr bar and coffeeshop.
I did enjoy the breakfest downstairs. The bed was very comfortable and I had a nice view of Mannheim. I did enjoy reading the newspapers. I wished the Wi-Fi was more reliable. It only really worked downstairs in the lounge.
The location is excellent being only a short distance from the station. Also free Wi-Fi & a buffet breakfast are included in the standard room price.
very good beds and a tasty breakfast, we stayed for one night the noice outside, but that is the risk when you stay in a busy center
Large clean comfortable rooms, breakfast included, nice staff. I had to change room because the shower didn't work - either you freeze, either you burn (beware the 3rd floor rooms!!). Great location next to the train station, but I found the Hotel Mercure to be better value for money (cheaper and better, but the location is much less convenient). Also the corridors stank a bit of cigarette smoke.
the wellcome of the desk people little charm & room near the outdoor neon hotel sign
well, it was well located, very close to the train station. the room was big and clean. breakfast, incl, was diverse and good. ok price.
The hotel staff were very friendly and accomadating. The hotel is in an excellant location and within walking distance to everything. I realy enjoyed breakfast. The only issue I had with my hotel was that the bathroom was in disrepair (broken, loose tiles and such). Otherwise, I would give it better reviews.
The hotel is very central in the city and easy to find near the railway station. The room was modest but had all the essentials and I did not want to spend a lot of time there anyway. The internet facility in the hall was always free when I wanted to use it. I did not use the wi-fi which I understand was available. The reception staff were generally helpful and friendly. When I arrived after 1.00pm my room was not ready, which was surprising. Then the shower did not work properly so after my second night (of five) I moved to another room where everything worked fine. The breakfast buffet was rather ordinary but there was sufficient quantity, so no need to go hungry!
Excellent location, very polite and helpful staff and best part is free Wi-fi in the rooms The rooms are quite small and the breakfast is quite limited.
The way the ceiling of my bathroom fell in.
For what it costs,it's very good.For one night stay it was perfect Everything was as expected
Location in city centre was excellent. Good spacious room, more than adequate breakfast buffet. Helpful staff The shower was invariably cold and kept cutting out. The stairs to the first floor might have been a problem for someone older
convenience and location as well as value. room smeeled of smoke, no distinction between smoking and non smoking rooms. old and need repairs. Overall OK for 1 night because of value. Great breakfast. Very friendly staff.
Close proximity to train station, good breakfast, newly refurbished marble shower rooms The hallways looked like a zero star hotel, the matress was old and the room still had a slight hint of cigarette smoke.