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Petit Palace Embassy Serrano

Serrano 46, 28016 Madrid, Madrid, Spain
+34 914 313 060

AED 404+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

8.5/10 Excellent
Based on 2,516 reviews

Review highlights

  • 9.6
  • 9.1
  • 8.8
  • 5.6

Good to know

  • Great reception
  • Friendly service

Nearby

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
    • Pets allowed on request. Charges may apply.
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,516 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
    • 8.8 "Breakfast is good."
    • 8.6 "Food is delicious."
    • 8.0 "Very nice wellness & sports facilities."
    • 5.6 "Average comfort."
    • 5.5 "Rooms are ok."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 1,132 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.5 "Food is delicious."
    • 5.8 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
      6.6 "Beds were acceptable for 66%."
      6.4 "For only 64%, the noise level was all right."
    • 5.4 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      6.6 "Beds were acceptable for 66%."

    Overall rating

    8.6 Excellent
    Based on 1,006 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 8.8 "Food is delicious."
    • 8.4 "Breakfast is good."
    • 6.1 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 5.8 "Internet is average."
    • 5.6 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 50 reviews
    • 9.7 "Terrific location."

    Overall rating

    8.4 Excellent
    Based on 327 reviews
    • 9.5 "Terrific location."
    • 8.5 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 8.4 "Breakfast is good."
    • 7.1 "Good cleanliness."
    • 5.7 "Average comfort."
    • 5.2 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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