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Novotel Madrid Center

O Donnell, 53, 28009 Madrid, Madrid, Spain
+34 912 214 060

AED 327+

Overall guest ratings

8.5/10 Excellent
Based on 3,434 reviews

Review highlights

  • 8.5
  • 8.3
  • 6.0
  • 5.5

Good to know

  • Clean rooms
  • Modern Hotel
  • Comfortable beds
  • Close to public transport

Nearby

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    About

    Discover the new facilities at the Novotel Madrid Center hotel. This 4-star hotel is located in the elegant Salamanca district. Whether visiting for business or leisure, enjoy easy access to the airport and city center. Our 20 adaptable meeting rooms are equipped with the latest in technology with free WIFI and online press available throughout the hotel. Whilst the little ones have fun in the play area, unwind and enjoy traditional cuisine at the Novotel Eat Bar.

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    accorhotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 3,434 reviews
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.3 "Location is great."
      9.8 "Near to public transport, according to 98%."
      8.5 "85% liked the proximity to sightseeing."
      7.6 "Easily accessible by car, said 76%."
      9.7 "Good access to the airport, said 97%."
      8.8 "88% liked the proximity to shopping."
    • 7.9 "High comfort."
      8.6 "86% said the beds were comfortable."
      8.4 "84% thought rooms were spacious."
      7.8 "78% liked the big bathroom."
    • 7.7 "Good breakfast."
    • 7.7 "Good amenities."
      7.8 "78% thought the building was wonderful."
      8.1 "81% enjoyed the lobby entrance."
      7.2 "72% said the facilities were very new."
      8.4 "84% thought the architecture was beautiful."
    • 6.0 "Internet is average."
    • 5.5 "Average value."
    • 4.4 "Bar is not good."
    • 1.2 "Disappointing wellness & sports facilities."
      0.4 "96% didn't like the fitness area."
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    Overall rating

    8.5 Excellent
    Based on 1,648 reviews
    • 8.2 "Comfort level is high."
      9.3 "93% said the beds were comfortable."
      8.4 "84% thought rooms were spacious."
      7.6 "76% liked the big bathroom."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.6 "76% said the reception staff was great."
      7.2 "Housekeeping was great, according to 72%."
    • 8.1 "Location is great."
      9.8 "Near to public transport, according to 98%."
      9.8 "Good access to the airport, said 98%."
    • 7.6 "Nice rooms."
      9.3 "93% said the beds were comfortable."
      8.4 "84% thought rooms were spacious."
      7.8 "78% said rooms were clean."
      7.3 "73% enjoyed the shower."
      8.4 "84% appreciated the modern rooms."
      8.7 "87% were happy with the tv."
      7.6 "76% liked the big bathroom."
      7.2 "72% loved the minibar."
    • 7.1 "Good breakfast."
    • 5.7 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
    • 5.7 "Internet is average."
    • 4.9 "Value below average."
      2.0 "80% said the breakfast was too expensive."
    • 4.0 "Bar is not good."
    • 1.7 "Disappointing wellness & sports facilities."
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    Overall rating

    8.6 Excellent
    Based on 1,339 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 8.0 "Comfort level is high."
      8.4 "84% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
      8.1 "81% liked the big bathroom."
    • 8.0 "Location is great."
      9.8 "Near to public transport, according to 98%."
      8.1 "81% liked the proximity to sightseeing."
      7.1 "Easily accessible by car, said 71%."
    • 6.9 "Rooms are ok."
      5.1 "Only 51% thought the furniture was functional."
      6.8 "68% thought the minibar was ok."
    • 6.2 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 6.1 "Food is average."
      6.5 "Only 65% were satisfied with the menu."
    • 5.7 "Average value."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 34 reviews
    • 8.7 "Great service."
    • 8.5 "Location is great."
    • 7.0 "Nice rooms."

    Overall rating

    8.3 Excellent
    Based on 412 reviews
    • 8.6 "Location is great."
      9.5 "Near to public transport, according to 95%."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 7.2 "High comfort."
      8.3 "83% said the beds were comfortable."
      8.4 "84% thought rooms were spacious."
    • 5.9 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
    • 5.4 "Average value."
    • 5.3 "Internet is average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Clean rooms"
    "Modern Hotel"
    "Comfortable beds"
    "Close to public transport"
    data provided by TrustYou

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