Overview

Novotel Madrid Center
Top Luxury Hotel

O Donnell, 53, 28009 Madrid, Madrid, Spain
+34 912 214 060

AED 390+

Overall guest ratings

8.6/10 Excellent
Based on 3,791 reviews

Review highlights

  • 8.8
  • 8.4
  • 8.3
  • 6.8

Good to know

  • Modern Hotel
  • Comfortable beds
  • Close to public transport

Nearby

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    About

    Discover the new facilities at the Novotel Madrid Center hotel. This 4-star hotel is located in the elegant Salamanca district. Whether visiting for business or leisure, enjoy easy access to the airport and city center. Our 20 adaptable meeting rooms are equipped with the latest in technology with free WIFI and online press available throughout the hotel. Whilst the little ones have fun in the play area, unwind and enjoy traditional cuisine at the Novotel Eat Bar.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 3,791 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
      9.3 "93% found the restaurant service to be one of the best."
    • 8.4 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.0 "90% liked the proximity to sightseeing."
      8.6 "Easily accessible by car, said 86%."
      9.7 "Good access to the airport, said 97%."
      9.5 "95% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 8.2 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      8.2 "82% enjoyed the lobby entrance."
      7.5 "75% said the facilities were very new."
      8.7 "87% thought the architecture was beautiful."
      9.2 "Business facilities were excellent, according to 92%."
      8.8 "88% loved the terrace."
    • 8.0 "Comfort level is high."
      8.7 "87% said the beds were comfortable."
      8.4 "84% thought rooms were spacious."
      8.1 "81% liked the big bathroom."
    • 6.8 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 5.2 "Average value."
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    Overall rating

    8.5 Excellent
    Based on 1,705 reviews
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
    • 8.2 "Comfort level is high."
      8.6 "86% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
      8.3 "83% liked the big bathroom."
    • 8.2 "Location is great."
      9.9 "Near to public transport, according to 99%."
      8.5 "Easily accessible by car, said 85%."
      9.8 "Good access to the airport, said 98%."
    • 8.0 "Rooms are great."
      8.6 "86% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
      7.7 "77% were happy with the bathroom."
      8.2 "82% said rooms were clean."
      8.1 "81% enjoyed the shower."
      8.9 "89% appreciated the modern rooms."
      8.8 "88% were happy with the tv."
      8.3 "83% liked the big bathroom."
      7.1 "71% said the bathroom was clean."
    • 8.0 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      7.7 "77% enjoyed the lobby entrance."
      8.6 "86% thought the architecture was beautiful."
      7.4 "74% said the facilities were very new."
    • 6.7 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 5.0 "Average value."
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    Overall rating

    8.7 Excellent
    Based on 1,440 reviews
    • 9.0 "Excellent breakfast."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.3 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      8.3 "83% enjoyed the lobby entrance."
      7.6 "76% said the facilities were very new."
    • 7.8 "Good location."
      9.9 "Near to public transport, according to 99%."
      9.0 "90% liked the proximity to sightseeing."
      8.5 "Easily accessible by car, said 85%."
    • 7.5 "Nice rooms."
      8.6 "86% said the beds were comfortable."
      8.2 "82% thought rooms were spacious."
      7.2 "72% were happy with the bathroom."
      8.3 "83% appreciated the modern rooms."
      8.6 "86% were happy with the tv."
      8.3 "83% enjoyed the shower."
    • 6.7 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 5.4 "Average value."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 37 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.8 "Nice rooms."

    Overall rating

    8.4 Excellent
    Based on 606 reviews
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 8.3 "Breakfast is good."
    • 7.9 "Good location."
      9.7 "Near to public transport, according to 97%."
      9.2 "92% liked the proximity to sightseeing."
    • 7.7 "High comfort."
      8.3 "83% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
      8.5 "85% liked the big bathroom."
    • 7.5 "Nice rooms."
      8.3 "83% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
      7.7 "77% were happy with the bathroom."
      8.7 "87% appreciated the modern rooms."
      8.5 "85% liked the big bathroom."
      8.6 "86% were happy with the tv."
      8.5 "85% enjoyed the shower."
      8.4 "84% said rooms were clean."
    • 6.2 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.2 "Average value."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Modern Hotel"
    "Comfortable beds"
    "Close to public transport"
    data provided by TrustYou

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