Overview

Hotel Sterling

C/ San Bernardo, 29-31, 28015 Madrid, Madrid, Spain
+34 915 420 400

AED 199+

Overall guest ratings

8.1/10 Excellent
Based on 2,683 reviews

Review highlights

  • 9.5
  • 9.1
  • 3.7
  • 3.6

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Located in Gran Via, this hotel is within a 5-minute walk of Teatro Rialto and Plaza de Espana. Plaza Mayor and Puerta del Sol are also within 15 minutes.

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    Expedia

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 2,683 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      9.6 "96% liked the proximity to shopping."
      8.0 "Easily accessible by car, said 80%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 5.3 "Rooms are ok."
      6.7 "67% said the view was so-so."
      5.3 "Only 53% thought the shower was ok."
      5.6 "For only 56%, the tv was ok."
    • 3.7 "Breakfast is below average."
    • 3.6 "Internet is poor."
      3.8 "62% said the wifi quality was bad."

    Overall rating

    8.0 Good
    Based on 1,448 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      9.7 "97% liked the proximity to shopping."
      7.9 "Easily accessible by car, said 79%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 4.6 "Rooms are not good."
      4.1 "59% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      4.2 "58% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      3.7 "63% said the bathroom was dirty."
      2.9 "Air conditioning was criticized by 71%."
      4.2 "58% found problems with the furniture."
      2.5 "For 75%, the rooms looked old."
    • 3.8 "Breakfast is below average."
    • 3.6 "Not very comfortable."
      4.1 "59% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      4.8 "52% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    • 3.4 "Internet is poor."
      3.9 "61% said the wifi quality was bad."

    Overall rating

    8.1 Excellent
    Based on 858 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      9.6 "96% liked the proximity to shopping."
    • 5.9 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      5.0 "For only 50%, the bathroom was ok."
    • 5.3 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 3.6 "Breakfast is below average."
    • 3.2 "Disappointing internet connection."
      3.4 "66% said the wifi quality was bad."

    Overall rating

    8.0 Good
    Based on 375 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.1 "Good cleanliness."
    • 4.9 "Rooms are not good."
      4.5 "55% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
    • 4.6 "Not very comfortable."
      4.5 "55% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
    • 3.7 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.4 "Breakfast is below average."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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