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Hospes Puerta de Alcalá

Plaza de la Independencia 3, 28001 Madrid, Madrid, Spain
+34 914 322 911

AED 643+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

8.8/10 Excellent
Based on 708 reviews

Review highlights

  • 10.0
  • 9.7
  • 9.0
  • 6.2

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service
  • Stylish Hotel

Nearby

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    About

    A stay at Hospes Puerta de Alcalá places you in the heart of Madrid, walking distance from National Archaeological Museum of Spain and Plaza de Cibeles. This 5-star hotel is close to Prado Museum and Plaza Mayor.

    Rooms

    Make yourself at home in one of the 42 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has facilities measuring 1830 square feet (170 square meters), including meeting rooms. A roundtrip airport shuttle is available for a surcharge.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 708 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Terrific location."
    • 9.0 "World class service."
    • 8.7 "Comfort level is high."
    • 8.1 "Breakfast is good."
    • 6.2 "Average cleanliness."
    • 5.0 "Average value."
    • 1.5 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 516 reviews
    • 9.7 "Terrific location."
      8.8 "88% liked the proximity to sightseeing."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.1 "91% said the reception staff was great."
    • 8.7 "Comfort level is high."
      9.7 "97% thought rooms were spacious."
      7.9 "79% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
      7.5 "75% thought it was pleasantly quiet."
    • 8.1 "Breakfast is good."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 6.9 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      5.2 "Only 52% thought the shower was ok."
    • 6.1 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.8 "Average cleanliness."
    • 5.4 "Average value."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 99 reviews
    • 9.8 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 8.6 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 8.1 "Breakfast is good."
    • 7.7 "Good vibe."
      9.2 "92% enjoyed the friendly atmosphere."
    • 5.6 "Average cleanliness."

    Overall rating

    9.1 Excellent
    Based on 92 reviews
    • 9.7 "Terrific location."
    • 9.0 "Very comfortable."
      9.7 "97% thought rooms were spacious."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 7.5 "Nice rooms."
      9.7 "97% thought rooms were spacious."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    "Stylish Hotel"
    data provided by TrustYou

    Recent reviews

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