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location Rooms were less than impressive for a large name hotel. Ice machine on floor did not work. There was no microwave or refrigerator in room. Thought I was getting room with both. TV did not work. Extension cord was running across the floor under the rolling chair. Rolling desk chair was ripped on the arms. Tub/toilet room is so small you barely have room to turn around. Light switch under bed lamp did not work. Toilet did not flush well and handle felt like it might break off. No free breakfast offered.
No coffee machine No microwave No frig No complimentary breakfast.
The hotel was clean and the service was fine. Free Starbuck's coffee in the morning. The decor in the hallways was dark and dreary. They are planning to update rooms. I thought it just gave off a feeling of being faded. My stay was actually fine.
The hotel location made it easy to get downtown quickly. The room seemed very dated. There weren't any plugs that were easy to access either. Most unfortunate was the fact that I discovered dried blood on the comforter.
I liked the driver Henry, the entrance, location, amenities such as the free Starbucks coffee and fruit, and the Starbucks packets in the rooms. Our receptionist upon departure was very helpful and kind when we left (young black woman with longer dread type looking hair). I didn't like that for two people, we were provided one towel in our room. The rooms are definitely outdated compared to the rest of the hotel. Also, I didn't like that we reserved a king bed room and were put into a two bed full type of room. Our receptionist upon arrival wasn't very kind. She was sort of short with us.
Clean, Close to everything for our convenience. Also the shuttle was very useful. Very uncomfortable bed and pillows. Noisy all night long couldn't sleep.
I liked the room a lot. I also liked the shuttle they had to take you to downtown Nothing
Very clean, nice suites for the price. Staff could have been a bit more welcoming, but they weren't rude by any means.
Location. Amenities included. Friendly staff. Excellent breakfast. A bit dated but everything super clean. Apples brown inside.
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As a choice hotel gold member I expect the best but the only thing that was really up to par with other choice hotels was the breakfast. I did not like the fact as I checked in another group was checking in and was told that their card would not have the hold put on it for incidentals while my card had a balance holding it. Also, $150 is a very high rate for incidentals.
Quiet, comfortable, spacious room
All staff was friendly, welcoming, and helpful. No major complaints.
Nice clean hotel. Free breakfast and nice pool and hot tub.
Friendly staff, very comfortable room, complimentary happy hour on weekday evenings
Location. Location. Location. No.
The room was spacious and clean, the beds were nice and soft, the staff was incredibly helpful and even gave us a ride to the bar since we had enough people to warrant a shuttle, and in the morning the breakfast was much needed and well appreciated. Didn't notice any restaurants immediately next door to the hotel. Most likely would require a short drive.
Ease to get to. Good breakfast area and food quality was better than average. They were understaffed when we arrived to check in. The manager was putting in as good an effort as could be expected but people were waiting too long to check in.
The staff was very helpful and their shuttle service was very convenient and cost effective, it covered 3 miles from hotel and to airport. I did not have to rent a car or use a cab for my 3 day visit I would recommend this hotel and is a great value.
weeknights offer socials (2 free drinks per adult/night) and fresh baked cookies - some nice perks! lots of options for breakfast! pool is very clean and the hot tub is kept very warm beds & pillows were VERY comfortable! parking got a little interesting at night time on the weekends, but we made the best of it :)
Great service! Very helpful staff. Made me feel at home. Would be great for out visitors.
Very nice - updated and staff was great. Recommended a nearby Supper Club and it was superb
It was super easy and the staff was really helpful. The rooms were nice and clean.
clean and neat, nice breakfast a little difficult to find
Super clean! Modern appearance, well kept up. Easy breakfast.
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Shuttle was a nice feature. Great breakfast
The staff, especially the shuttle service was extremely accommodating on a busy Homecoming weekend. Everything is new, clean and inviting. We prefer to be located downtown as we spend our time visiting Camp Randall and people off of State Street, but the hotel offers a shuttle that ran until 11pm that made it convenient to be without a car.
It was easy to get to from different activities.
The shuttle was very handy! Pool had strong chlorine smell. It was advertised as a salt water pool. Does it still need chlorine? Very clean
Clean, nicely designed, business center with two computers anda printer. Staff was super friendly and accommodating. Liked having the Keurig coffee maker in the room. More k-cups in the room!
The hotel was very clean and new feeling. We really enjoyed the salt water pool and the breakfast buffet exceeded our expectations. None
Beautiful and modern with great staff!! Not right downtown. Easy and cheap uber ride though