Pros (+) Complimentary breakfast, good options. Indoor pool. Coffee bar 24/7
Cons (-) The carpets in the rooms need cleaning.
2 stars
Best Western East Towne Suites
Photos of Best Western East Towne Suites
Overview
Choose this all-suite Madison, Wisconsin hotel located minutes away from University of Wisconsin Madison, the Wisconsin State Capitol, and the Dane County Regional Airport. Welcome to the Best Western East Towne Suites where guests will find superior customer service and all the amenities that guests expect from the Best Western name. This Madison hotel features spaciously appointed guest rooms, each equipped with cable satellite television with HBO® and high-speed Internet access. The Best Western East Towne Suites features a free complimentary breakfast, indoor swimming pool, exercise facility, meeting rooms and business center. An onsite 24-hour market is also available. Guests staying at the Best Western East Towne Suites will be just several miles from sporting events at the University of Wisconsin Madison, the Wisconsin State Capitol and East Towne Mall. A short drive from the Best Western East Towne Suites guests can visit popular attractions such as the Olbrich Botanical Gardens and the Overture Center for Arts. Corporate travelers staying at this Wisconsin hotel will be close to the Dane County Regional Airport. The Best Western East Towne Suites is proud to offer superior customer service and a convenient location in Madison, Wisconsin. Make a reservation online today and save! All guests must provide an authorized credit card at check-in.
Latest deals for Best Western East Towne Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Best Western East Towne Suites
- Indoor pool
- Fitness centre
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- No smoking
- Designated smoking area
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Minibar
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Pool and spa
- Hot tub
- Indoor pool
Workspace
- Fax/photocopying
- Desk
Things to do
- Board games/puzzles
- Game room
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Fitness
- Fitness centre
Reviews of Best Western East Towne Suites
7.8
Good
816 verified ratings
Wonderful
342
Very good
135
Good
125
Okay
72
Fair
63
Mediocre
25
Poor
54
Summary of reviews
Guests say
Guests appreciated the excellent location of the hotel, which was convenient for shopping and dining. However, many expressed dissatisfaction with the cleanliness of the rooms and bathrooms, as well as issues with service, particularly regarding reservations and access to amenities. The breakfast received positive remarks, but noise levels and maintenance were concerns for some guests.AI-generated from customer reviews
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Score by provider
7.8 out of 10
530 reviews
7.9 out of 10
135 reviews
4.8 out of 10
1 review
8.1 out of 10
14 reviews
All reviews
Pros (+) Room was clean and perfectly adequate at a reasonable price. Check in and out were easy.
Cons (-) Bedsheets were pilled and scratchy. Some grunge evident on curtains and upholstery.
Cons (-) We had a change of plans and needed to shorten our stay. I called within the amount of time allotted to make changes. They would not refund me a night stay. They instead said they could cancel my reservation and rebook for $5 more! Why would I pay $5 more to stay less time? We canceled our reservation and went else where.
Pros (+) The location was convenient and the room was clean. Everything was satisfactory. Enjoyed the hot tub and pool.
Cons (-) I was surprised by the smaller size bed and pillows. I regret not having brought my own pillow. The bedding was not comfortable.Thin blanket. I prefer having a sink separate from the tub/toilet area. It makes it easier for more than one person to get ready at a time. The TV was directly across from one bed if that matters to whoever is in the other bed. Only shampoo not cream rinse in the bathroom...
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Pros (+) Clean & comfortable room.
Cons (-) Un-cleaned parking lot. Main entrance parking was blocked by hotel cars and there was no place to stop and unload luggage on a snowy day. Had to park far from the lobby entrance and drag bags in over 6 inch snow covered road and walkways.
Pros (+) It was clean and seemed to have amenities that would be nice if I was there longer than one night.
Cons (-) I selected this hotel for the free airport shuttle. When I checked in and asked about the shuttle they told me they needed a 24 hour notice. All they could offer was to call a taxi for me. I said I could do that myself. Not happy. Also the bed was not very comfortable.
Pros (+) Nice quiet stay o
Cons (-) Room smelled like someone had previously smoked in it though it was non smoking room also room seemed damp no matter how we adjusted the air conditioner
Pros (+) Nice big room. Good breakfast.
Cons (-) Second floor was awkward. You had to take elevator up and it was slow. I often simply walked out the back door and walked around to the front of the building simply to get to the lobby or the pool.
Pros (+) Accommodations met our needs. The rooms were comfortable and clean.
Cons (-) Our sausage at breakfast was cold, but otherwise it was good. If there had been a microwave I would have just heated them up. The eggs were hot
Pros (+) Clean, comfortable room. Breakfast was good.
Location
4801 Annamark Drive, Madison, WI 53704-7402
What's nearby
- East Towne Mall0.8 km
- Olbrich Botanical Gardens5.3 km
- Barrymore Theatre6.1 km
- Robert M. Lamp House9.1 km
- Madison Children's Museum9.2 km
- Monona Terrace9.4 km
- Wisconsin State Capitol9.4 km
- Wisconsin Statue9.4 km
- Hotel Loraine9.6 km
- Overture Center for the Arts9.7 km
- Madison Museum of Contemporary Art9.7 km
- State Street9.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western East Towne Suites
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Value for money | 7.7 |
|---|---|
Distance to city centre | 10.5 km |
Nearest airport | Madison Truax Field |
Distance to airport | 2.7 km |