Overview

The Queen Mary

1126 Queens Highway, Long Beach, CA 90802, United States
+1 562 435 3511

AED 443+

Overall guest ratings

7.8/10 Good
Based on 5,693 reviews

Review highlights

  • 7.5
  • 7.4
  • 5.1
  • 4.9

Good to know

  • Friendly atmosphere

Nearby

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    About

    The Queen Mary, once an ocean liner and now a hotel permanently docked in Long Beach Harbor, features a calendar of events that includes car shows, music festivals, and Halloween haunts each year.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Childrens programmes
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cribs available
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 5,693 reviews
    • 7.5 "Good location."
      7.8 "78% liked the proximity to shopping."
      9.6 "96% appreciated the closeness to the beach."
      8.2 "82% enjoyed the restaurants & bars nearby."
    • 7.4 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
      8.8 "88% said the tour guides were very nice."
      8.8 "88% were happy with the room service."
      7.1 "71% said the recreation staff was great."
      7.2 "72% were impressed by the valet service."
    • 6.9 "Food is average."
      6.7 "Only 67% thought the fish/seafood dishes were good."
    • 6.8 "Breakfast is mediocre."
    • 6.3 "Vibe was decent."
      5.3 "53% considered the lobby entrance to be so-so."
    • 5.1 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
    • 4.9 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      2.8 "For 72%, the rooms looked old."
      2.8 "Air conditioning was criticized by 72%."
      2.9 "71% had problems with the shower."
      1.3 "87% said the bathroom was dirty."
      1.3 "87% criticized the small bathroom."
      3.7 "63% thought the tv was sub-standard."
      4.3 "57% were disappointed with the minibar."
    • 4.4 "Value below average."
      1.0 "The price was too high for 90%."
      2.2 "78% said the breakfast was too expensive."
    • 4.3 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
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    Overall rating

    7.4 Good
    Based on 3,472 reviews
    • 6.9 "Location is acceptable."
      6.2 "Only 62% were satisfied with the proximity to sightseeing."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Vibe was decent."
    • 6.4 "Service is ok."
      5.7 "57% said the reception staff was ok."
      6.4 "Only 64% found the restaurant service to be good."
      5.5 "Housekeeping was ok, according to 55%."
      5.3 "53% thought the management was tolerable."
      6.5 "65% said the recreation staff was ok."
    • 4.9 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      4.2 "58% said rooms were dirty."
      2.9 "For 71%, the rooms looked old."
      1.5 "85% said the bathroom was dirty."
      2.8 "Air conditioning was criticized by 72%."
      2.9 "71% had problems with the shower."
      1.2 "88% criticized the small bathroom."
      4.4 "56% were disappointed with the minibar."
      3.8 "62% thought the tv was sub-standard."
    • 4.7 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.5 "Not very clean."
      4.2 "58% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 3.9 "Value below average."
      0.9 "The price was too high for 91%."
      2.1 "79% said the breakfast was too expensive."
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    Overall rating

    7.1 Good
    Based on 1,537 reviews
    • 7.7 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
      8.7 "87% were happy with the room service."
    • 7.2 "Good location."
    • 6.7 "Breakfast is mediocre."
    • 4.8 "Not very comfortable."
      4.9 "51% said rooms were small."
      2.1 "79% thought it was too noisy."
      1.8 "82% criticized the small bathroom."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      2.8 "72% thought the facilities needed updating."
    • 4.3 "Value below average."
      1.1 "The price was too high for 89%."
    • 4.3 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.2 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      4.9 "51% said rooms were small."
      3.5 "65% said rooms were dirty."
      2.5 "For 75%, the rooms looked old."
      2.7 "73% had problems with the shower."
      1.1 "89% said the bathroom was dirty."
      1.8 "82% criticized the small bathroom."
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    Overall rating

    6.8 Good
    Based on 227 reviews
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 7.2 "Good location."
    • 4.6 "Value below average."
    • 4.3 "Not very comfortable."
      4.3 "57% said rooms were small."
      1.6 "84% thought it was too noisy."
    • 4.1 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 4.0 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      4.3 "57% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      3.8 "62% said rooms were dirty."
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    Overall rating

    7.6 Good
    Based on 455 reviews
    • 7.8 "Good location."
    • 7.7 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Food is average."
    • 6.2 "Vibe was decent."
    • 5.6 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 5.1 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
    • 4.2 "Value below average."
    • 4.2 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.9 "Not very clean."
      3.8 "62% said rooms were dirty."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly atmosphere"
    data provided by TrustYou

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