Overview

The Queen Mary

1126 Queens Highway, Long Beach, CA 90802, United States
+1 562 435 3511

AED 456+

Overall guest ratings

7.8/10 Good
Based on 6,134 reviews

Review highlights

  • 7.6
  • 7.6
  • 5.2
  • 4.8

Good to know

  • Friendly atmosphere

Nearby

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    About

    The Queen Mary, once an ocean liner and now a hotel permanently docked in Long Beach Harbor, features a calendar of events that includes car shows, music festivals, and Halloween haunts each year.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Child-friendly
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cribs available
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 6,134 reviews
    • 7.6 "Good service."
      8.0 "80% found the staff to be very friendly."
      8.6 "86% said the tour guides were very nice."
      10.0 "100% were happy with the shuttle service."
      7.7 "77% were happy with the room service."
    • 7.6 "Good location."
      8.3 "83% liked the proximity to shopping."
      7.3 "73% enjoyed the restaurants & bars nearby."
    • 7.2 "Good breakfast."
    • 7.1 "Tasty food."
      8.5 "85% loved the menu selection."
      8.2 "82% enjoyed the fish/seafood dishes."
      8.7 "87% enjoyed the snacks that were offered."
      9.2 "92% thought the soups were tasty."
      8.0 "Yummy desserts, said 80%."
    • 6.2 "Vibe was decent."
    • 5.2 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
    • 4.8 "Value below average."
      2.1 "The price was too high for 79%."
      4.0 "60% said the breakfast was too expensive."
    • 4.8 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.1 "59% said rooms were dirty."
      2.4 "For 76%, the rooms looked old."
      3.2 "68% found problems with the furniture."
      3.0 "70% had problems with the shower."
      3.0 "Air conditioning was criticized by 70%."
      1.7 "83% said the bathroom was dirty."
      1.4 "86% criticized the small bathroom."
      3.5 "65% thought the tv was sub-standard."
      4.5 "55% were disappointed with the minibar."
    • 4.4 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.3 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 3,619 reviews
    • 7.1 "Good breakfast."
    • 7.0 "Good location."
      6.2 "Only 62% were satisfied with the proximity to sightseeing."
    • 6.7 "Service is ok."
      6.2 "62% said the reception staff was ok."
      6.8 "Only 68% found the restaurant service to be good."
      5.9 "59% said the recreation staff was ok."
    • 6.5 "Food is average."
    • 6.2 "Vibe was decent."
    • 4.9 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.2 "58% said rooms were dirty."
      2.7 "For 73%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
      3.1 "Air conditioning was criticized by 69%."
      3.5 "65% found problems with the furniture."
      2.9 "71% had problems with the shower."
      1.2 "88% criticized the small bathroom."
      4.5 "55% were disappointed with the minibar."
      3.8 "62% thought the tv was sub-standard."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 4.5 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.1 "Value below average."
      2.0 "The price was too high for 80%."
      3.7 "63% said the breakfast was too expensive."
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    Overall rating

    7.1 Good
    Based on 1,778 reviews
    • 7.2 "Good breakfast."
    • 7.2 "Good location."
    • 7.1 "Good service."
      7.8 "78% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.0 "70% were happy with the room service."
      10.0 "100% were happy with the shuttle service."
    • 4.9 "Value below average."
      2.8 "The price was too high for 72%."
    • 4.7 "Not very comfortable."
      5.0 "Only 50% said rooms were big enough."
      2.2 "78% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
      1.8 "82% criticized the small bathroom."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      2.2 "78% thought the facilities needed updating."
      4.7 "For 53%, the lobby entrance was sub-standard."
    • 4.3 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.2 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      5.0 "Only 50% said rooms were big enough."
      3.7 "63% said rooms were dirty."
      2.1 "For 79%, the rooms looked old."
      3.2 "68% found problems with the furniture."
      2.8 "72% had problems with the shower."
      1.4 "86% said the bathroom was dirty."
      2.9 "Air conditioning was criticized by 71%."
      1.8 "82% criticized the small bathroom."
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    Overall rating

    6.5 Good
    Based on 306 reviews
    • 7.7 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 7.6 "Good location."
    • 5.8 "Vibe was decent."
    • 5.0 "Average value."
    • 4.6 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.3 "Not very comfortable."
      4.4 "56% said rooms were small."
      1.8 "82% thought it was too noisy."
    • 4.1 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.0 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      4.4 "56% said rooms were small."
      0.4 "96% thought they were poorly maintained."
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    Overall rating

    7.6 Good
    Based on 429 reviews
    • 7.9 "Good location."
    • 7.8 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.2 "Vibe was decent."
    • 5.3 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 4.7 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      3.8 "62% said rooms were dirty."
      2.2 "For 78%, the rooms looked old."
      2.7 "Air conditioning was criticized by 73%."
    • 4.6 "Value below average."
    • 4.2 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.1 "Not very clean."
      3.8 "62% said rooms were dirty."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly atmosphere"
    data provided by TrustYou

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