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Surtees Hotel

94 Warwick Way, London, United Kingdom
+44 207 834 7163

AED 258+

Overall guest ratings

7.0/10 Good
Based on 895 reviews

Review highlights

  • 9.6
  • 8.9
  • 7.7
  • 2.8

Good to know

  • Friendly service

Nearby

    show all

    About

    With a stay at Surtees Hotel London Ltd. in London (London City Centre), you'll be convenient to Victoria Palace Theatre and Buckingham Palace. This hotel is close to Big Ben and Harrods.

    Rooms

    Make yourself at home in one of the 10 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access is available to keep you connected. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    A complimentary continental breakfast is served daily.

    Business, Other Amenities

    Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 hour front desk
    • Concierge service
    • Express check out
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 895 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "Near to public transport, according to 95%."
      8.6 "86% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.0 "City centre within easy reach, said 90%."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.0 "Management was excellent, said 80%."
    • 7.7 "Internet works."
      9.5 "95% thought it was a great value."
    • 5.6 "Breakfast is mediocre."
      6.7 "Breakfast prices were ok, according to 67%."
    • 2.8 "Awful rooms."
      1.8 "82% complained about the bathroom."
      1.0 "90% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      0.7 "93% criticized the small bathroom."
      2.4 "76% had problems with the shower."
      0.4 "96% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
    • 2.7 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      0.7 "93% criticized the small bathroom."
      3.9 "61% didn't like the uncomfortable beds."

    Overall rating

    7.0 Good
    Based on 358 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "Near to public transport, according to 94%."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 7.9 "Internet works."
    • 5.4 "Breakfast is mediocre."
    • 2.8 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      0.9 "91% criticized the small bathroom."
    • 2.8 "Awful rooms."
      1.0 "90% said rooms were small."
      2.0 "80% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      0.9 "91% criticized the small bathroom."
      2.6 "74% had problems with the shower."
      0.5 "95% thought they were poorly maintained."

    Overall rating

    6.9 Good
    Based on 528 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "Near to public transport, according to 95%."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      8.5 "Management was excellent, said 85%."
    • 7.7 "Internet works."
      7.0 "70% said the wifi quality was great."
    • 5.4 "Breakfast is mediocre."
    • 2.3 "Awful rooms."
      0.5 "95% said rooms were small."
      1.7 "83% complained about the bathroom."
      0.5 "95% criticized the small bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      2.3 "77% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
    • 2.1 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      0.5 "95% criticized the small bathroom."
      3.5 "65% didn't like the uncomfortable beds."

    Overall rating

    7.1 Good
    Based on 8 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 3.2 "Awful rooms."
    • 3.0 "Quite uncomfortable."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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