Overview

Park Grand London Lancaster Gate

14-16 Craven Hill, Lancaster Gate, London, W2 3DU, United Kingdom
+44 207 262 0111

AED 500+

Overall guest ratings

8.9/10 Excellent
Based on 1,794 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.4
  • 5.2

Good to know

  • Clean rooms
  • Great reception
  • Friendly service

Nearby

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    About

    Located in London City Centre, this guesthouse is within 2 mi (3 km) of Kensington Gardens, Royal Albert Hall, and Kensington Palace. Hyde Park and Marble Arch are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Concierge service
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • Bar/Lounge
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 1,794 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      9.6 "Housekeeping was great, according to 96%."
      10.0 "Management was excellent, said 100%."
    • 9.6 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% liked the proximity to shopping."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.7 "97% thought it was clean."
      7.1 "71% said the bathroom was clean."
    • 8.8 "Vibe was good."
      8.3 "83% thought, the hotel was modern."
      9.3 "93% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
    • 8.8 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
      10.0 "100% were happy with the price."
      8.0 "80% loved the dining experience."
    • 5.2 "Rooms are ok."
      5.3 "For 53%, maintenance was acceptable."
      5.3 "Only 53% thought the furniture was functional."
      6.4 "64% thought the minibar was ok."
    • 3.3 "Not very comfortable."
      1.1 "89% said rooms were small."
      1.5 "85% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
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    Overall rating

    9.0 Excellent
    Based on 968 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      9.6 "Housekeeping was great, according to 96%."
    • 9.5 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.8 "98% thought it was clean."
      7.3 "73% said the bathroom was clean."
    • 9.5 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.1 "City centre within easy reach, said 91%."
      9.6 "Easily accessible by car, said 96%."
    • 8.9 "Vibe was good."
      9.8 "98% said it was a stylish hotel."
      8.2 "82% thought, the hotel was modern."
      9.4 "94% enjoyed the friendly atmosphere."
      7.5 "75% thought the hotel was luxurious."
    • 8.9 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
    • 6.7 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.1 "For 51%, maintenance was acceptable."
    • 3.5 "Not very comfortable."
      0.9 "91% said rooms were small."
      1.5 "85% criticized the small bathroom."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 304 reviews
    • 9.8 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.6 "96% said the reception staff was great."
    • 9.6 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.4 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.5 "95% thought it was clean."
    • 8.3 "Very good internet connection."
    • 7.4 "Good breakfast."
    • 5.2 "Rooms are ok."
      5.4 "For 54%, maintenance was acceptable."
    • 3.6 "Not very comfortable."
      1.3 "87% said rooms were small."
      1.5 "85% criticized the small bathroom."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 89 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "Perfectly clean."
    • 8.1 "Good value."
    • 4.7 "Rooms are not good."
      1.1 "89% said rooms were small."
    • 3.4 "Not very comfortable."
      1.1 "89% said rooms were small."

    Overall rating

    8.7 Excellent
    Based on 430 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "Near to public transport, according to 96%."
      9.7 "97% liked the proximity to sightseeing."
    • 9.3 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.7 "97% thought it was clean."
    • 8.9 "Vibe was good."
      8.6 "86% thought, the hotel was modern."
      9.3 "93% enjoyed the friendly atmosphere."
    • 8.8 "Food is delicious."
    • 7.0 "Good breakfast."
    • 5.0 "Rooms are ok."
      5.5 "For 55%, maintenance was acceptable."
    • 3.2 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      1.9 "81% criticized the small bathroom."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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