Extremely cramped room. Dated and extremely tiny bathrooms. Unable to shower properly. Cleanliness was poor and we found a used underwear in the room. Ventilation was poor. View from the window was into a row of flats/houses.
3 stars
Dolphin Hotel
32-34 Norfolk Square, London, W2 1RS, United Kingdom
London, United Kingdom
See location+44 207 402 4943Photos of Dolphin Hotel
Overview
Dolphin Hotel London is situated in London and is a short walk from Lancaster Gate Tube Station. It also offers a 24-hour reception, laundry facilities and free Wi-Fi.
This modern hotel provides a safe, meeting rooms and luggage storage. In addition, the multilingual staff are on hand to provide local information.
The rooms at Dolphin Hotel have a refrigerator and all the essentials for a comfortable stay. Hot drinks can be made with the provided tea and coffee supplies.
Those staying at Dolphin Hotel London can sit down to a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close by at mealtime.
Dolphin Hotel is situated just a short walk from the Great Western Railway War Memorial and Edgware Road. It is also within walking distance of Little Venice, Regent's Canal and 34 Montagu Square.
Latest deals for Dolphin Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Dolphin Hotel
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Dustbins
Dining
- Electric kettle
- Restaurant
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- 24-hour front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Telephone
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- No smoking
- Upper floors accessible by stairs
- Designated smoking area
Family friendly
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Cleaning products
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Workspace
- Fax/photocopying
Reviews of Dolphin Hotel
7.0
Good
1705 verified ratings
Wonderful
273
Very good
372
Good
412
Okay
220
Fair
187
Mediocre
98
Poor
143
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, close to transport links and restaurants, and praised the helpfulness of the staff. However, many reviews mentioned issues with room size, cleanliness, and the lack of elevators, making it difficult for some guests to manage their luggage. Overall, it offers good value for money, especially for its location.AI-generated from customer reviews
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Score by provider
6.9 out of 10
11 reviews
All reviews
Pros (+) The only plus point for this hotel is it’s proximity to the main rail line at Paddington and the underground. The area does have a good variety of restaurants nearby that can satisfy most budgets. The breakfast is okay with sufficient options for the price paid,
Cons (-) The decor is old as are all of the appliances in the room, the vent fan in the WC and the refrigerator made more noise than the Paddington trains. The breakfast room is very small and guests are left in a state of limbo as to what they should do when all tables are occupied. I was staying in the main building but overheard two guests being redirected to an annex, the instructions on how to get to ...
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Pros (+) The price for a private room in London is good. Location is decently close to attractive areas Soho, Westminster, etc... but not by walking distances.
Cons (-) Rooms are ridiculous small, hellish stairways access to rooms, decoration and furniture is depressing, bed was uncomfortable (at least for me), paper walls you can hear everything from others rooms, the neighborhood paddington is dead no mayor tourists attractions by walking distance or parties or pubs or whatever everything is closed at 11:30pm or so... you will always have to take the bus and ge...
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Pros (+) Location was great-very short walk to Paddington Station and on a great street overlooking the green. Staff was nice and helpful and accommodated us when we asked for a room change. 2nd room had a great little balcony overlooking the green.
Cons (-) First room we were given was 4 floors up with no elevator- With or without suitcases it was way too much to do everyday. The room was way too small for 2 adults and had a bad smell. We asked for a change the next morning and the staff moved our bags to a new room when we got back for the day-much better size for 2 but the bathroom was teeny tiny.
Pros (+) It was really close to Paddington Station, just around the block. It is on a beautiful little green in a nice part of town. SInce I had to get back to Heathrow on the Express Train early, it was really nice to be so close, especially since there was a transit strike. Room had a flat screen TV. The breakfast was okay.
Cons (-) There was a tiny twin bed in the room, which was summer camp sized. Whatever the bed was on, it was squeaky. The shower/ bathroom was itsy bitsy and smelled of mildew or fungus. The room was about dormitory sized so really small. It was up 2 long steep flights of stairs, although the proprietor did off to help bring luggage up, if I needed it. Up and down the street there were other small hotels w...
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Location
32-34 Norfolk Square, London, W2 1RS
What's nearby
- Hyde Park1 km
- Oxford Street1.3 km
- Harrods2 km
- Buckingham Palace2.8 km
- Piccadilly Circus2.8 km
- Leicester Square3.1 km
- British Museum3.2 km
- Trafalgar Square3.3 km
- Charing Cross3.3 km
- Central London3.3 km
- Strand3.5 km
- Big Ben3.8 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Dolphin Hotel
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Value for money | 7.2 |
|---|---|
Distance to city centre | 3.8 km |
Nearest airport | London City |
Distance to airport | 15.5 km |