Overview

Berjaya Eden Park London Hotel

35-39 Inverness Terrace, London, W2 3JS, United Kingdom
+44 207 221 2220

AED 261+

Overall guest ratings

6.6/10 Good
Based on 3,434 reviews

Review highlights

  • 9.7
  • 8.5
  • 3.5
  • 3.2

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    About

    This stately Victorian hotel features free WiFi throughout, as well as dry cleaning and laundry services. A continental breakfast is available (surcharge).

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Laundry service
    • No smoking
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Room service
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 3,434 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.6 "City centre within easy reach, said 96%."
      8.6 "Easily accessible by car, said 86%."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      7.0 "70% said the booking process went smoothly."
    • 5.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 5.3 "Breakfast is mediocre."
    • 3.5 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      3.4 "66% didn't like the unstylish hotel."
    • 3.2 "Awful rooms."
      1.8 "82% complained about the bathroom."
      1.0 "90% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      5.0 "Beds were acceptable for 50%."
      0.5 "95% criticized the small bathroom."
      1.6 "For 84%, the rooms looked old."
      1.3 "87% had problems with the shower."
      1.9 "81% found problems with the furniture."
      3.4 "66% said the bathroom was dirty."
      4.4 "Air conditioning was criticized by 56%."
      3.4 "66% thought the tv was sub-standard."
      3.5 "65% were disappointed with the minibar."
      3.8 "62% were unhappy with the view."
    • 2.8 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      0.5 "95% criticized the small bathroom."
      4.5 "55% thought it was too noisy."
      4.4 "Air conditioning was criticized by 56%."
    • 2.2 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    6.7 Good
    Based on 1,442 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.4 "94% thought it was easy to get to the train station."
      9.5 "City centre within easy reach, said 95%."
      8.8 "Easily accessible by car, said 88%."
    • 8.3 "Great service."
      7.8 "78% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 6.4 "Average value."
    • 4.9 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
    • 4.9 "Breakfast is below average."
      4.4 "56% said the breakfast was too expensive."
    • 3.9 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      3.3 "67% didn't like the unstylish hotel."
    • 3.3 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      1.1 "89% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      0.5 "95% criticized the small bathroom."
      1.8 "For 82%, the rooms looked old."
      1.4 "86% had problems with the shower."
      1.6 "84% found problems with the furniture."
      3.5 "65% said the bathroom was dirty."
      4.6 "Air conditioning was criticized by 54%."
      3.2 "68% thought the tv was sub-standard."
    • 3.2 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      0.5 "95% criticized the small bathroom."
      4.3 "57% thought it was too noisy."
      4.6 "Air conditioning was criticized by 54%."
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    Overall rating

    6.7 Good
    Based on 721 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 5.3 "Breakfast is mediocre."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
    • 3.7 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
    • 3.5 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      1.0 "90% said rooms were small."
      4.8 "52% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      1.4 "86% had problems with the shower."
      1.5 "For 85%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      4.5 "Air conditioning was criticized by 55%."
      2.9 "71% said the bathroom was dirty."
    • 3.3 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 2.1 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    5.4 OK
    Based on 137 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 5.0 "Average cleanliness."
      4.7 "53% said rooms were dirty."
    • 3.7 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 2.5 "Awful rooms."
      0.9 "91% said rooms were small."
      1.7 "83% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      4.3 "57% didn't like the uncomfortable beds."
    • 2.2 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      0.4 "96% criticized the small bathroom."
      4.3 "57% didn't like the uncomfortable beds."
    • 2.1 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.8 Good
    Based on 1,133 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.1 "Breakfast is mediocre."
    • 5.0 "Average cleanliness."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 2.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      3.4 "66% didn't like the unstylish hotel."
    • 2.6 "Awful rooms."
      0.9 "91% said rooms were small."
      1.6 "84% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      4.7 "53% didn't like the uncomfortable beds."
      4.7 "53% said rooms were dirty."
      0.6 "94% criticized the small bathroom."
      1.2 "For 88%, the rooms looked old."
      1.2 "88% had problems with the shower."
      1.6 "84% found problems with the furniture."
      4.6 "Air conditioning was criticized by 54%."
      3.1 "69% thought the tv was sub-standard."
      3.5 "65% said the bathroom was dirty."
      3.9 "61% were disappointed with the minibar."
    • 2.4 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      0.6 "94% criticized the small bathroom."
      3.9 "61% thought it was too noisy."
      4.6 "Air conditioning was criticized by 54%."
    • 2.2 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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