Overview

Ashley Hotel

13 - 17 Norfolk Square Paddington, London, United Kingdom
+44 207 723 3375

AED 258+

Overall guest ratings

6.5/10 Good
Based on 1,656 reviews

Review highlights

  • 9.8
  • 8.6
  • 4.2
  • 3.8

Nearby

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    About

    Located in London City Centre, this hotel is within 2 mi (3 km) of Kensington Gardens, Royal Albert Hall, and Hyde Park. Marble Arch and Selfridges are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    Based on 1,656 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
    • 7.1 "Internet works."
    • 5.6 "Breakfast is mediocre."
    • 4.2 "Disappointing food."
      2.9 "71% found the side dishes unedible."
      2.5 "75% said the pork dishes didn't taste good."
    • 3.8 "Vibe wasn't good."
      3.5 "65% criticized the unstylish hotel."
      3.0 "70% didn't like the unstylish hotel."
      2.3 "For 77%, the lobby entrance was sub-standard."
      1.2 "88% criticized the plain hotel."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      4.4 "56% complained about the elevator."
      2.3 "For 77%, the lobby entrance was sub-standard."
      2.0 "80% didn't like the architecture."
      1.3 "87% thought the facilities needed updating."
      3.3 "67% were unhappy with the handicap accessible facilities."
    • 2.7 "Awful rooms."
      1.6 "84% complained about the bathroom."
      0.5 "95% said rooms were small."
      0.2 "98% criticized the small bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      1.6 "84% had problems with the shower."
      2.7 "73% found problems with the furniture."
      4.3 "57% said the bathroom was dirty."
      3.8 "Air conditioning was criticized by 62%."
      4.2 "For 58%, the rooms looked old."
      4.7 "53% were unhappy with the view."
    • 2.1 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      0.2 "98% criticized the small bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      3.8 "Air conditioning was criticized by 62%."
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    Overall rating

    6.5 Good
    Based on 629 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.3 "Housekeeping was great, according to 73%."
    • 7.2 "Internet works."
      9.4 "94% thought it was a great value."
    • 5.7 "Breakfast is mediocre."
    • 4.2 "Disappointing food."
      2.6 "74% found the side dishes unedible."
    • 3.8 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
      3.2 "68% didn't like the unstylish hotel."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      4.4 "56% complained about the elevator."
    • 2.4 "Awful rooms."
      1.3 "87% complained about the bathroom."
      0.3 "97% said rooms were small."
      0.2 "98% criticized the small bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      1.6 "84% had problems with the shower."
      0.3 "97% thought they were poorly maintained."
      2.8 "72% found problems with the furniture."
      4.0 "60% said the bathroom was dirty."
      4.0 "Air conditioning was criticized by 60%."
    • 1.5 "Quite uncomfortable."
      0.3 "97% said rooms were small."
      0.2 "98% criticized the small bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
      4.0 "Air conditioning was criticized by 60%."
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    Overall rating

    6.8 Good
    Based on 463 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 7.3 "Internet works."
      9.7 "97% thought it was a great value."
    • 5.6 "Breakfast is mediocre."
    • 4.0 "Disappointing food."
    • 3.8 "Vibe wasn't good."
      2.4 "For 76%, the lobby entrance was sub-standard."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      4.2 "58% complained about the elevator."
      2.4 "For 76%, the lobby entrance was sub-standard."
    • 3.0 "Awful rooms."
      1.6 "84% complained about the bathroom."
      0.6 "94% said rooms were small."
      0.3 "97% criticized the small bathroom."
      1.6 "84% had problems with the shower."
      2.7 "73% found problems with the furniture."
      0.5 "95% thought they were poorly maintained."
      4.2 "58% said the bathroom was dirty."
    • 2.4 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.3 "97% criticized the small bathroom."
      3.2 "68% thought it was too noisy."
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    Overall rating

    5.4 OK
    Based on 49 reviews
    • 9.8 "Terrific location."
    • 8.7 "Great service."
    • 5.3 "Breakfast is mediocre."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    • 2.7 "Awful rooms."
      0.4 "96% said rooms were small."
      1.4 "86% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
    • 2.3 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      3.4 "66% thought it was too noisy."
      4.8 "52% didn't like the uncomfortable beds."

    Overall rating

    6.9 Good
    Based on 513 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 7.2 "Internet works."
    • 5.6 "Breakfast is mediocre."
    • 4.3 "Disappointing food."
    • 3.4 "Vibe wasn't good."
      3.5 "65% criticized the unstylish hotel."
      2.8 "72% didn't like the unstylish hotel."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      4.4 "56% complained about the elevator."
    • 3.1 "Awful rooms."
      0.4 "96% said rooms were small."
      1.9 "81% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
      1.7 "83% had problems with the shower."
      0.5 "95% thought they were poorly maintained."
      4.4 "56% thought the tv was sub-standard."
      2.5 "75% found problems with the furniture."
      4.1 "For 59%, the rooms looked old."
      4.4 "56% said the bathroom was dirty."
      3.7 "Air conditioning was criticized by 63%."
    • 2.4 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
      3.5 "65% thought it was too noisy."
      3.7 "Air conditioning was criticized by 63%."
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