|Distance to city centre||2.7 km|
|Nearest airport||Kuala Lumpur Intl|
|Distance to airport||46.5 km|
|breakfast buffet||in 296 reviews|
|club lounge||in 19 reviews|
|food was good||in 94 reviews|
|great location||in 381 reviews|
|great view||in 126 reviews|
|hotel to good||in 266 reviews|
|monorail station||in 15 reviews|
|room service||in 111 reviews|
|room with a view||in 453 reviews|
|staff was very friendly||in 412 reviews|
|swimming pool||in 285 reviews|
|twin tower||in 121 reviews|
|walk to petronas||in 14 reviews|
|west wing||in 159 reviews|
The hotel is in a good location, it is clean and a very nice looking property.
As a Lifetime Platinum Elite member I was not happy with my stay. 1. I checked in online and it still took 15 minutes to get my key. 2.Upgraded to a suite but when I opened the door to my room on 21st floor, the room was under construction. Went back to reception and got issued a normal room with a promise that I would be upgraded the following day when I got back in the evening after work. I packed my bags as was in informed that my room would be changed while I was working. 3.When I got back, reception had no idea about the proposed room change and my bags were still in my small room. 4. After asking to speak with the manager, I was told that no upgrade was available but they were working on it. 1 hour later, guest services came to my room and moved me to a suite. 4. So with my new keys in hand, I went to meet a colleague at the Club Lounge and my new keys would not allow me access. Again I went to the reception and it took 10 minutes to issue me a key that would access the lounge. Ridiculous. Will never visit again. This property is in trouble and most of it is focused on reception deficiencies. | am truly disgusted.
The food was good, staff was very friendly.
The room was just not bright and fresh.
An unforgettable 5-star experience awaits guests at Renaissance Kuala Lumpur Hotel, one of the city's most prestigious destinations. Enviably located in the Bukit Bintang city center, near Petronas Twin Towers, KL Tower and Kuala Lumpur Convention Centre, our hotel provides an unparalleled vantage point from which to explore Malaysia's capital city. Arrive with ease — we are near the monorail, bus and train — and settle into our luxury accommodations; each features thoughtful details like sparkling marble bathrooms, plush bedding and complimentary high-speed Wi-Fi. When hunger strikes, select from a wide variety of dining options, including our award-winning Dynasty Chinese restaurant. Fitness enthusiasts are invited to make use of our 24-hour gym and Olympic-sized pool; for those preferring a more leisurely pace, visit our luxury spa for a soothing treatment. Meetings and weddings take place in our 40,000 square feet of refined venue space, all enhanced by 5-star Marriott service.
Based on 9,449 reviews
Policies vary by room type and provider.
|Kuala Lumpur Abdul Aziz Shah||17 km|
|Kuala Lumpur Intl||46.5 km|
|Kuala Lumpur Sentral||3.3 km|