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Large clean accommodation, quiet resort & friendly staff. Power failure on 2 days for few hours when it rained heavily - need to address this issue.
Wonderful, relaxing and very helpful staff
Quality and facilities provided in the room were excllent. The rooms were huge and with a beatiful view. Good food and excellent service. The beach in front of the hotel could have been maintained in a better way. Also the transport facility from hotel to the entertainment areas could have been better.
Spacious apartment in good condition ; nice pools Location, poor transfer service, breakfast a bit small
Rooms are very spacious and comfortable, equipped with everything you could imagine, friendly staff, nice pools, good restaurant, reasonable price, new.
Friendly staff. Noticed when we were at breakfast/pool and tried to clean the room at that time, to maximize our convenience. Too many young male staff hanging around the pool, staring at the guests. Need to be a bit more discreet.
The resort is extremely well maintained and set away in a quiet spot in Koh Samui. The staff are quite friendly and unassuming and are usually very keen to help. Mostly, I didnt find a huge salesy touch to their quality of service and most of them were genuinely pleasant and willing to help The hotel's obviously away from the main beaches and I'm sure this is intentional. This said, its a bit lonely around the hotel at night and I daresay its scary to venture out after dark. We got a scooter, so that was easy but I wouldnt recommend walking out, because its an extremely lonely patch outside. I think its also problem with most of Thailand that most people dont speak English too well.
Very nice pool, Deluxe villa was nice for the family to stay, spa/massage services, nice surroundings, great view to the sea, friendly staff It would be nice to have a small grocery store (7/11 or Family Mart) near the hotel, or the hotel could provide easy connections to the nearest store. More shuttles should be available to Lamai/Chaweng and back.
nice landscape, very calm area, comfortable and well equipped villas the beach is not available the cousine poor quality
Great location in a lush tropical gardens with palm trees, frangipane bushes in blossom, large butterflies and quiet. Made for realxation in pristine swiming pool with view to islands and occasional dip in the shallow sea. We came in the end of October and there were a very few tourists there in our resort. As we were seeking relaxation and quiet, it suited us perfectly. We were surprised by the high cost of the transfer from the airport to the hotel that was at least the double of the price we would pay in Bangkok for a trip of similar length (cca 25 km one way). However, cost of transport is a typical Koh Samui feature and is not particular to the Banburee resort.
the room were nice. a lot of things..... this is suppose to be a 4 star hotel, but when you get to the restaurant, they never had what they offer in the menu. the hotel is extremely far from any of the island attraction, the beaches or clubs. Also they offer airport transportation but doesnt offer transportation to the pier, wich is one of the main and cheapest ways to get to the island and its near the hotel than the airport. Other thing is that the hotel staff doesnt speak or understand English, so if you want to order anything is almost impposible to get.
Excellent service and attention. Very comfortable accomodation. Good breakfast buffet. Nice view on the sea. The staff are extremely friendly and helpful.
The location of the hotel was just perfect and the view was absolutely serene
Only there for 1 night. Staff very freindly and helpful.Food good. Nothing
quiet place the food are too expansive .check your price or the guests are going outside for dinner .don't forget ,in thailand the local food is very cheap .do some price also for the expats .they can send you many guests
The hotel is a great and relaxing place with extremely reasonable price. We love the privacy here and don't mind its far-off location.
the flowers and the big rooms, it was clean. way too expensive, Hotel staff could not speak a word in english. No entertainment. Beach was horrible.
The hotel is in a perfect location inside the trees and is very romantic especially for young couples.Also there is a hotel bus which can take and go to centara hotel in Chaweng where you can enjoy all the facilities for free The internet is very expensive (2Euros for 70 minutes) I still cant understand why the hotel charges the internet until now.Also the beach is not very good(But can take the bus to Chaweng Centara)
nature, houses, ,,,,, musqitos
The private pool villa was nice to have. The convenience of being able to swim anytime you want was nice. Staff was friendly and check-in was a breeze. On Thursdays, between 6pm-7pm, guests have the chance to meet the management at the hotel and have complimentary drinks on the beach. There is a butterfly garden located across from the hotel. 160 Baht for hotel guests. Ticket includes a voucher to use at the hotel during happy hour; buy one drink, get one free. There was an unsightly old plastic bag covering the skylight above the shower.