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Staff was very friendly and food is great. There is a band singing at the main restaurnat at dinner time, it is very nice!! Road to the hotel is very rocky and so uncomfortable. The spa was average.
Very relaxing, the villa was beautiful and the view from it was lovely. We stayed for a week but grew bored towards the end, I think 5days is enough, there's not a lot to do except laze at the pool/beach and there's really limited food choices nearby.
The Santhiya Resort is dreamy, magical place. Great for honeymooners! The spa treatments were way over priced.
Own pool is simply what you really enjoy when having a romantic or family holiday. Wannabe perfect gastronomy. Food was eatable but nothing for gourmet.
The room 241 was just outstanding: a big surprise. All the buildings and all the little details everywhere were very pleasant. We enjoyed it very much. The streets to come to the hotel are lousy, it was a real adventure, but it's not the hotels fault
A beautiful hotel in Thai style, with great views and surroundings! Both restaurants offered great food and friendly service. Very romantic night time dinner on the beach. The villas are both romantic and child friendly. Fantastic pool and beach. And privat speedboat to Koh Samui - what more can you ask for?
location is very good although be prepared for 1 hour transfer in 4x4 from the landing Port - there is no roads in the island, only trails.... it rained one day and the pain on the umbrellas and the seats on the beach went on all towels and clothes...the entire terrace was brown with paint instead of white...
We love that place:-)
Since we liked our stay at Rasananda two years ago, we decided to book the same hotel again. We like the comfortable room, the friendly and courteous staff and the location at a beautiful beach and next to a little village with nice bars and restaurants. The food at the hotel itself is pricy compared to other restaurants around. Furthermore the Thai-Food at the hotel itself is rather westernized and therefore less authentic. The prices for the wines are high compared to Europe and the us.
The view, the friendly staff. The luxurious room, the private pool, the extremly helpfull staff, great breakfast and great in room dining. The inaccsessability via the only road to get there was a very unconditioned dirt road, which was dangerous to drive or ride a motorcycle on.
The staff were amazing. They were most friendly and helpful. The design and quality of the resort is outstanding. The resort exceeded our expectations.
beatiful rooms, amazing spa area
Beautiful hotel and grounds, amazing rooms. Staff were very friendly, beach was idyllic.
the best in the world
Excelent resort! Loveley beach, great breakfast and very nice rooms. You pay more for 2 singas in the hotell bar than you do for 2 large singas and lunch 50 meter down the beach, but still. Thai massase in the back of the hotell is 1900BHT, might be very good, but you can get an hour of massase at the beach for 300BHT. That said, we`ll be back. At a resort like this I`d expect a bit more english speaking personell! Pricings a bit confusing. Visited in januar and our room should be about 22000 BHT a night, we paid about 8000. Check around before booking!
wonderful new hotel. room garden with private pool fantastic!! the food is not expectative for a five stars hotel
Beautiful location, silent, very relaxed ferry transfer was too expansive
The hotel is amazing. Amazing location and great beach. High standard hotel. it's in the middle of the jungle on the beach! Hotel resturant is expensive (for tahiland). beach is 5 min walk from hotel but no problem. it's 45 min drive to hotel in bad roads, hotel bring you to the hotel and back but only once a day.
Beautiful room, great staff!!!!!!!!! During monsoon season the road towards the resort is very adventurous.
Verry nice bungalow, with great view. Love the hammock on the veranda. Restaurant is point on a hill with stunning views over the beach.
very good location, easy access to the wonderful beach; it was very easy to rent a moto at the hotel (for a very reasonable rate) which gave us the opportunity to explore the island (very recommendable) the apartment rooms smelled of mould due to the dampness but maybe the bungalows don't have this problem (?); when we arrived there was some confusion about our reservation as the internet was down and we didn't have our reservation number with us but this was resolved after a few minutes
The location of the resort is fantastic with what feels like a private beach. Although the facilities were good, they still lacked in some of the additional services associated with the luxury suites. Simple things like an iron would have been useful.
Great comfort of rooms, great location (only five minutes walk to Haad Rin Beach), clean and amazing private beach, the best Spa service ever in Koh Phangan, The reception staff were very rude. maybe cuz it was the Full moon days and they were fed up with all the crowd, but that is no excuse to be rude & unhelpful. I have changed the booking from double to single, but they still forced me to buy the Full moon Party ticket for two people. at first they said we werent informed of the change, and then when I showed them the confirmation email, they said no you still have to pay for a second person. The Cocktail party was crap and the food & drinks were disgusting.
the hotel staff was friendly and i liked the room it was excellent it gave us a lot of privacy. no 24hours room service
A terrific luxury room in a spectacular hotel. Excellent pool. The best breakfast we have ever encountered. Sensational choice and all fresh. Many of the amenities like the gym and second pool were not ready at the time we stayed. The hotel land block is very steep and a challenge when returning at night. Although the room was stunning in design and spacious, we had booked a Deluxe Seaview room but it did not have a sea view. We had to stand on tip toe and lean over to catch a glimpse of any ocean. We were very disappointed.
Location. Room. We stayed in a pool villa which was excellant. The staff is friendly but if compared to Banyan Tree rersorts , they still have much to learn.... I have noted that booking.com mentioned below that I booked a Deluxe room while I booked the Pool Vila and that what we have got. The booking for the other members of the party was for deluxe rooms. The resort is located less than 5 minutes slow drive from the airport. As such , one should expect a free shuttle to and from the location. If you wish to use the hotel shuttle be ready to pay relatively high amount of money (when compared to other local transportation)..
Very friendly staff, and beautifull hotel when the works are finished. It's a bit far from from the city and more then half of the hotel and the facilities are not finished yet. When finished it's a fantastic hotel!
Everything was perfect. The staff is just excellent there. My my fractured her toe in the gym (her mistake) and the staff did everything possible to make sure we all were taken care of and comfortable. This included changing her room to a more convenient location on the ground floor of a building as close as possible to the reception area, a buggy whenever we wanted to go out, etc etc. By far, the best hotel in Samui.
My friend and I had the best time. The beachfront view is beyond amazing. As was the staff, whom were so helpful, accommodating and friendly. the next time I visit Ko Phanang, I would hope I can stay at the Bay Resort. To walk up that steep hill to get to the main road can be dreadful, but you feel so accomplished when you make it to the top!
Nice pool area, beach okay, much nicer if you walk to the full moon party beach (5mins) to town, food good in restaurant rooms basic enough but comfortable
The hotel has its own nice beach. The photos looks like the pictures shown by booking. On the restaurant of the hotel you have many choices of both delicious tai and occidental food.It has its own spa and awesome massages. It's a little bit far away from the north of the island and you need scooter to move around the place near to the hotel.The places around the hotel don't look like as pretty as the north of the island.
The hotel's location was really excellent with a nice restaurant and private and beautiful beach. The food was excellent and reasonably priced too. The hammocks at our room and at the beach were unique. Hospitality lacked totally!!!.....No smiles and greetings at all!! No room service!!! Rooms were pretty ordinary and small for a 3 star!! Staff was the most unfriendliest kind than the rest of Thailand!! Spa was located right at the beach but the massage was not great!!
The best thing is the waterfront location on a reasonably quiet beach. The restaurant is also good - a little more expensive than places in Haad Rin, but that's to be expected from a hotel restaurant. This was my fourth time at sarikantang in five years, and every time the hotel looks a little worse. They are not maintaining the exterior surfaces of the buildings at all, and many of the bungalows just look dirty. Staff attention is also lacking. I reported that the electric kettle in my room was not working one morning, reminded them the next day, and when I checked out nothing had been done.
Very nice rooms, good location in a beautiful beach, quiet but also close to to the town, good spa at reasonable prices, good food. I would recomend to everybody. Swimingpool was a bit dirty
The location, walking distance from the centre of Had Rin and at the beach.The food and cocktails were good. On the website the hotel looked nice, but the resort was a bit worn out, it seemed that they did not do any maintenance on the rooms and garden. Everthing looked old and broken, sunbeds at the pool were dirty and the room was very small, tiles in shower dirty and no mosquito net on window. Lock of room was not working properly.
So peaceful and beautiful! Friendly staff. Lovely design and decor of cabins. I had some bugs in my room.
The hotel is right on a private beach, the location is amazing, near the pier but isolated. The staff is very friendly and helpful, they speak English and good communication is not common in Thailand. Breakfast and restaurant are very good, you can borrow a kayak or snorkelling and other sporting equipment. WiFi is free. Our bungalow was beautiful with ac and sea view, We enjoyed every moment and value for money was excellent.