Mediocre at best
the staff was friendly
Being locked out of my room for 45 minutes and having my key card not work during my stay was not ideal. Checked in late after a long day and it was the last way I wanted to spend the remainder of my time in Orlando.
Just OK for the money.
Location. Two pools, fitness center, cafe in lobby.
The facilities are not kept clean. I understand there are lots of kids playing everywhere, but at least once per day I’d expect staff to vacuum and pick up the empty bags of chips in elevators and hallways etc. Theres no reason the mess I saw in the hallways should be unattended to for multiple days. Luckily our room itself was clean.
Your website scheduled me for the wrong day
I called in regards to switching the reservation moments after booking it because kayak switched my reservation to the next day instead of the weekend I wanted and nobody was willing to work with me.
Bed Bugs, Rusty Shower, Dirty Toilet, blood stain on floor
It was close to the parks
Dirty disgusting room. Window was so dirty you could hardly see out. My girlfriend has bed bug bites ALL OVER HER BODY. There was a LARGE blood stain on the carpet. The bathrooms were disgusting from rust on the metal to the brown toilet bowl. The beds are also rock hard and about the size of a twin. Sports bar is a decent atmosphere but the food and drinks were horrendous and overpriced. Not to mention the front desk has no check in/check out parking. All of the parking lots are a 20 minute walk to your room. WOULDNT STAY AGAIN IF IT WAS FREE!
Has everything you need at the hotel grounds. Very nice staff and very helpful.
Room A/C was smelly seemed like needed a new filter. Other then that it was good.
Appropriate for the price paid. Decent value. No real complaints but nothing particularly awesome
Building is a bit old but they do the best with what they’ve got. It’s definitely good for a price conscious family looking for a safe place to stay
Great value for money
The rooms are really comfortable and it’s close to Disney! The hotel isn’t anything to write home about but the heated pool and jacuzzi were great for a January night in Orlando. I’d definitely stay again.
Hotel hallways smelled funny and our room didn’t have bottled water, which it was supposed to. Not dealbreakers for me.
Employees are friendly and give assistance
Not the best quality room but good location and ammenities
The pool and game room, restaurant on site for convenience
The hotel seemed quite old. Maybe we were in the older section but the rooms and hallways could use some new carpeting. Room smelled musty as if there may have been some mold present.
I liked the entire stay all around. Staff was friendly & I loved that they provided shuttles that drop you off and pick you up at the theme parks. Also, they had a car rental service right by the check in desk & were so quick to get us a nice car for a great price . I will definitely be going back here on my next trip to Orlando .
That the pool closes too early .
Pool enjoyable and convenient, staff very friendly and Helpful.
Difficult to recognize main entrance.
Convenient and at just the right price.
My room was quite adequate but during rain there was a leaky window which I did report to staff.
Easy to get to my meeting from the location
Reception at the desk could not get the tax exempt right and still put it on my bill after giving them all nessary info. Came bake after driving 40 miles to get it off.
The Staff was competent and courtest
The Room was not clean. The beds were the extremely old and very hard. The detached unit was difficult to locate our first night. Due to the lack of cleanliness and poor bed quality, we did check-out one day early.
Peaceful atmosphere. Close location to Theme Parks.
My room was not ready at check in. I waited over 30 minutes
I received a service charge in the morning for unknown services provided. This is a scam.
The gardens were beautiful and the hotel fulfilled our needs for the two nights we stayed there.
Could have been somewhat cleaner but it is an old building and is showing the wear.
The Sleep Number Bed.
Customer service. Were told two and three different things when calling guest services.
Located in Kissimmee, The Grand Orlando Resort at Celebration is in the suburbs, within a 10-minute drive of Fun Spot America and Old Town. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kissimmee? This resort has 6,800 square feet (1 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Policies vary by room type and provider.