Last minute good
Clean and staff and location
Room smelled bad, chemicals? Windows do not really open much, need yogurt at breakfast
Excellent staffs, surprisingly great breakfast
We usually don't care about hotel breakfast. But this one was amazing! It was not 'american or continental' breakfast. Great! And the woman staff at the lobby was so helpful and attentive.
Quiet location, clean lots of restaurants nearby pleasant staff. Good breakfast.
Very friendly staff, clean, and felt safe. The carpet in the halls were somewhat stained. Overall very nice for the money.
The breakfast was average.
Hidden gem found last minute
We had made reservations at another hotel for 5 days. After checking into that place, we found out that the room was a complete dump. We promptly checked out and got a refund. Called the Palms and was quoted one price. It was a little more than what we were spending on the other room, but after traveling nearly 7 hours and arriving at nearly 9 pm we needed a place to stay. Checked Kayak and the rate was lower than what the hotel quoted. Booked the room online and we were in our room in less than 45 minutes. The staff was friendly and helpful. The facility was very clean. Rooms were spacious and updated. Housekeeping cleaned our room daily during our stay. The breakfast was filling (seemed as if everyone in the hotel ate breakfast every morning!!). It was quite busy for it to be a smaller hotel (maybe due to it being a holiday weekend). There is also a shuttle that goes to the Disney parks. I had no complaints regarding the hotel only towards the many guest. We stayed on the first floor and all the guest had to pass our room to get to the lobby. It got pretty loud early in the mornings which made it difficult to sleep in. My recommendation to the hotel would be to put a sign in the hallway on the first floor for guest passing through to be quiet especially in the mornings. Other than that, we had no issues with the hotel and would definitely stay there again.
The lady at the front desk in the mornings was great! Our air conditioner didn't work and she had it replaced within a few hours of us mentioning it to her. The free breakfast was decent, nothing too special, but it was free.
They were doing some renovations when we were there so there was noise outside at 8:30 am and the pool was closed. But that won't be a problem after the renovations were finished. The pool is pretty small, so I wouldn't plan days of relaxing by the pool because it's simple and small. Our room had a weird musty smell but if you spray some Febreze it's not too bad.
The room was clean and the beds were comfortable. The breakfast in the morning was good.
I didn't like the breakfast, specially the oatmeal and the scrambled eggs. The coffee was good!
I liked that there was no extra fees for parking, breakfast, etc like many hotels in the area.
the smell of the room , humid.
The rooms were clean. Nice place for the money.
Rooms were a little small.
The Galleria Palms Hotel is conveniently situated just 1 mile from Walt Disney World Resort's main entrance and within 15 miles of Universal Studios and Sea World, making it easy to get to nearby attractions. Galleria Palms Hotel guest rooms are decorated in an elegant neutral palette. Amenities include pillow top mattresses, 49 flat-panel TVs with HBO and cable channels, toiletries, microwaves, refrigerators, in room safes, and granite counter-tops.The Galleria Palms Hotel offers an outdoor swimming pool, scheduled shuttle service to area theme parks, wireless Internet access, and a deluxe hot and continental breakfast buffet.
Based on 2,825 reviews
Value for money
Policies vary by room type and provider.